First Time Finance Reviews 196

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and supportive approach, highlighting their dedication to guiding clients through complex processes. The service is frequently described as excellent, with many people appreciating the efficiency and genuine care demonstrated by the team. Consumers often mention the quick response times and clear communication, which contribute to a smooth and stress-free user experience. However, some customers also noted initial difficulties with other advisors who lacked knowledge regarding specific situations, such as assisting immigrants. These individuals found that this company went above and beyond to provide solutions and support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the team's clear... See more

Response time

Reviewers consistently report positive feedback regarding response times. Customers frequently praise the... See more

User experience

Customers had positive experiences with the user experience, often describing it as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an excellent experience with First Time Finance while arranging our remortgage. From start to finish, the process was handled with professionalism, efficiency, and genuine care. Ripley... See more

Rated 5 out of 5 stars

The team was super amazing and super helpful. Even when we thought it will be impossible Ripley, Ibimina and Allie kept pushing and it worked out even better than we expected. They were so attentive a... See more

Rated 5 out of 5 stars

Our experience with Ripley, Ibimina and Team was first class! They were incredibly proactive throughout our remortgage process, helping us find the best possible rate and gave us peace of mind throu... See more

Rated 5 out of 5 stars

As first-time buyers, the mortgage process felt overwhelming at first, but the First Time Finance team helped make it less daunting for us. Right from the start, with the call from Jamila, the whole t... See more


Company details

  1. Mortgage broker

Written by the company

The UK Mortgage Specialists For Foreign Nationals. First Time Finance is a trading style of Salgueiro Financial Ltd which is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority. Registered Office: 124 City Road, London, EC1V 2NX. Registered Company Number: 14305982 registered in England & Wales. - Your home may be repossessed if you do not keep up repayments on your mortgage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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Rated 5 out of 5 stars

Review title: Above and Beyond – Truly Grateful for Their Support

I had a very positive experience while trying to secure a mortgage through UK Mortgage Brokers Ripley Salgueiro – First Time Finance. I truly cannot thank the team enough for their unwavering support throughout the entire process. There was a point where I felt like giving up, but the team encouraged me, reassured me, and worked tirelessly to help me secure this property. Their belief in me and determination made all the difference.
A special thank you to Ripley, and an extra shout-out to Ibimina — wow! — for personally guiding me through the whole process until the very end. Her dedication, patience, and constant encouragement made such a difference at a time when I honestly felt like giving up. She went above and beyond to ensure everything was handled smoothly and kept me informed every step of the way. Her professionalism and determination helped me secure my property, and I am truly grateful for her hard work.
The communication, persistence, professionalism, and genuine care shown at every stage were exceptional. I would wholeheartedly recommend UK Mortgage Brokers Ripley Salgueiro – First Time Finance to anyone looking to secure a mortgage.
If I were to give a score, it would be a 10/10 — truly exceptional.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

At first time finance you will get an…

At first time finance you will get an excellent and competent service. They made what seem complex so easy. As foreign nationals we were able to secure mortgage quickly with low deposit at a very juicy rate when all lenders refused us with terms and conditions. With first time finance, our mortgage offer was issued within 3 days after application. A trial will convince you.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent!

A very knowledgeable and friendly team who have not only helped with securing a mortgage that works well for us, but also in all aspects of buying our first home. They are very responsive and took the time to understand our unique situation and needs. I couldn't recommend them enough.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with First Time Finance. From the day I first made contact to receiving my official mortgage offer, the entire process took just one week, which was far quicker than I ever expected. What also stood out for me was their constant updates through out every step of the process.

I would highly recommend their services to anyone looking for a fast and reliable mortgage application process.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

The perfect team for first time buyers!! Top tier mortgage brokers!

As a first time buyer, the mortgage process felt daunting, but the team at First Time Finance made it incredibly smooth.

A special shoutout to Ripley, he was super helpful in getting everything started and providing clear guidance. My main point of contact, Ibimina, was absolutely brilliant, patient, supportive, and always available to talk me through the details via email, phone calls and WhatsApp chats.
Having that kind of personal support made all the difference. I can’t recommend them enough for their expertise and genuine care. Thank you guys!!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

First Finance made getting a mortgage supper easy.

First Finance made getting a mortgage super easy and stress-free. They issued the Mortgage Record of Suitability in 3 days, mortgage offer was obtained in 9 days, and Exchange of Contracts in 63 days. As a foreigner, I was worried but the team made it stress-free!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Lightning-Fast Mortgage Approval – Highly Recommended!

Here's a polished version of your review:

I had an excellent experience with First Time Finance. The pre-application discussions were top-notch. Clint was very detailed and provided us with multiple options. The documentation was crystal clear—if you follow it diligently, a 99% mortgage approval rate is guaranteed.

Ibimina was outstanding with her updates. She ensured we had all our documents in place, and her professionalism was second to none. The entire First Time Finance team was incredibly helpful and supportive.

Surprisingly, our mortgage was approved in less than 8 days. Thank you to the entire team for your fantastic work and professionalism. I highly recommend First Time Finance for anyone looking for a smooth and efficient mortgage process.
Tosin and Bukky

21 January 2026
Unprompted review
Rated 5 out of 5 stars

First time Finance made getting the…

First time Finance made getting the mortgage so easy. We have seen lots of reviews online about first finance on how effective and efficient the team is. Having experience this, we would recommend First Finance to anyone who is interested in getting a mortgage. They look into what is beneficial and give you opportunities to make changes that is helpful.
Thanks Clint and the team.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience with our…

We had an excellent experience with our mortgage broker from start to finish. Clint handled our discovery call and explained everything clearly, which gave us confidence from the outset. Ibimina managed our mortgage application and made the entire process smooth and stressfree with clear communication throughout. A special shoutout to Allie as well, who was very helpful and efficient when initially requesting and organising our documents. The whole team worked seamlessly together, and we felt supported. Highly recommended

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Foreigner trying to buy in the UK

Henry was really terrific. My case is a tricky one and he took the time to research the best option that could work for me. It is difficult finding help for foreigners wanting to purchase property in the UK but First Time Finance has the experience to give the advice needed.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional and remarkable work

As first-time buyers, a couple of mortgage and financial advisers told us they couldn't get any lender to help us get a mortgage, without any explanation.

When we met First Time Finance, Ripley reviewed our situation and said it was possible to find a lender, explaining the mortgage process step by step, but also noting the challenges and how long it might take to get the mortgage due to our situation.

The Team was very professional and kept us up to date with the whole process. Within two months of contacting First Time Finance, we got our mortgage offer from a lender.

First Time Finance is unique in their work.

Emma and Pat

9 January 2026
Unprompted review
Rated 4 out of 5 stars

Good service

They were absolutely good at what they do. From advising to implementing required actions. Other mortgage brokers would want you to pay them before doing anything but these guys do the work and get it done before requesting for payment which was why I chose them. Will definitely recommend.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

First Finance are experts at what they…

First Finance are experts at what they do, they asked the difficult questions in the beginning so that we could have a smooth journey, I loved the stress test because that’s where they made me realize how possible it would be to have my dream come true.
I’ll definitely recommend them…

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing brokers

Amazing brokers! Extremely helpful with rapid responses! The team you need when making such a big purchase especially as a first time buyer!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolute class & quality

Ripley & Ibimina were absolutely delightful - everything from speed of response, depth of thought, and guidance on the overall mortgage process was brilliant.

This is my second time working with FTF and hats off to them for helping internationals, going above & beyond.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from an Outstanding team.

Exceptional Service from an Outstanding Team

As a first-time buyer, securing my first mortgage initially felt daunting, but the First Time Finance team turned what could have been a stressful experience into a smooth, reassuring, and genuinely positive journey.

I would like to give special recognition to Henry, Ibimina, and Allie, who were absolutely exceptional throughout the entire process. Ibimina’s speed of response was outstanding every query was handled promptly and efficiently, which gave me great peace of mind.

Henry and Allie truly went above and beyond. Their level of professionalism, knowledge, and dedication was remarkable. They explained every step with clarity and patience, ensuring I fully understood the process and felt confident at all times. Their calm, reassuring approach made a huge difference, especially as a first-time buyer, and their attention to detail was second to none.

Henry, and Ibimina consistently demonstrated genuine care, excellent communication, and a strong commitment to achieving the best possible outcome for me. Their guidance, encouragement, and expert handling of my application were instrumental in securing my first mortgage offer, and I felt fully supported from start to finish.

This team represents the highest standard of customer service, and Ibimina, Henry and Allie, are outstanding professionals who are a real credit to the organisation and the finance industry as a whole. I cannot recommend First Time Finance highly enough to anyone looking for trustworthy, skilled, and supportive mortgage advisors.

Thank you, Henry, Ibimina, and Allie your work truly makes a difference.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful experience

Beautiful experience. The staffs were very accommodating and unique. We had a wonderful and nice experience with our first time home buying with These staffs. IB and Henry are such a unique and wonderful people.

23 December 2025
Unprompted review

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