Do not use this vets scammers they should be shut down had a appointment when I arrived they refused to see my pet said I never had a appointment so my pet not seen they archived my registration beca... See more
Company replied
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Do not use this vets scammers they should be shut down had a appointment when I arrived they refused to see my pet said I never had a appointment so my pet not seen they archived my registration beca... See more
Company replied
I visited first vets on Chillingham Rd Newcastle with my cat. He got neutered and micro chipped. I was really happy with the full service giving. They kept me updated on how he was doing etc. The lass... See more
Very quick to get an appointment in the middle of the night. Dr Dudek was fantastic and was thorough in questioning, supporting me to examine my cat to give her more information. The advice and plan g... See more
We had a video call with DR Cato as our cat ‘wasn’t right’ She was fantastic and thorough with the online assessment. I got a video call within half an hour of requesting one and the advice she gave w... See more
No need to rush off to the local vet – meet up with us online instead. You will get help and treatment and if you need it, a referral to the nearest veterinarian. Download the FirstVet app today to get started.
86-90 Paul Street, EC2A 4NE, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 1 week
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First time using this with Jill for my puppy she was fab and very reassuring! Great service!
Quick and easy process, with helpful and friendly advice putting your mind at rest. Thoroughly recommend
Amazing service!! Appointment was in less than an hour of booking. Great reassurance from using this app. Follow up report was sent almost instantly. Vet was very friendly, calm and professional.
Vet was very patient and asked questions and listened to myself. Gave very clear information and instruction if recommended treatment did not work.
Quick an easy booking appointment. Prompt call and good advice given. Notes sent to myself and local vets in a timely manner.
I’ve just used this app for the first time and had a great experience- the Vet was very thorough and helpful. Great experience
Great service very honest open and happy to talk straight away genuine care and concern would defo use again xx
Very professional , attentive and helpful in recommendations even sending across exact links to medication and treatments recommended thank you
Fisrt time using this service, highly recommend, very easy to talk to.
Excellent service
After our puppy had eaten grapes I arranged an appointment. I was called before my appointment and told to make an emergency appointment with my vet. I thought it was great that due to the nature of the problem (which I was unaware of) that I was call quickly.
A really affective service, the vet was friendly, and informative.
She helped to put out mind at ease, it really is a great principle!
The First Vet, Vet Tara was so friendly and nice. Was really thorogh when going through my dogs symptoms, history, medication, food etc before making a diagnosis and recommendations. My dog is anxious and so getting her out of the house, into the car and travel to our regular vet is always a real source of distress to her! Instead i was able to check what was wrong with her with a Vet from the comfort of our own home via video call on the app which is very easy to use and didnt cause her any distress.
Highly recommend, thank you Tara!!
Explained the symptoms, the Doctor was very thorough in her questioning and did a few observations and put us at ease.
I managed to get an appointment within half an hour and spoke to the vet on time. The vet that I spoke with was very understanding and then emailed me with her diagnosis and any treatment plan.
I have access to First Vet via my pet insurance policy.
Yesterday my puppy found a cooked chicken bone under fallen leaves in the park & managed to swallow a bone fragment before I could stop them.
I was on a video consultation with Dr Sarah within 40 minutes! Dr Sarah gave our puppy a virtual check over & let me know how to monitor him & what to look out for should he not pass the bone fragment naturally.
With the ongoing Covid-19 pandemic & associated social distancing measures, FirstVet is such a valuable resource & service. I can get a consult from the comfort of my own home, leaving my local vet free to see animals that genuinely need to be seen in the flesh.
Emergency call after our 6 month old pup ate the contents of our food waste bin! Speedy service, vet reacted and gave energency advice before we were due the phone consultation meeting g - may have saved the dogs life - would highly recommend this service for all animal owners
Called at planned time, was able to answer all my questions. Very pleased with service which I have now used twice.
Love FirstVet. Used there service several times now and always receive great advice from their vets. Even better when the appointment is free through my pet insurance!
Spoke with Dr Cox O'Shea tonight and again she was fantastic! Examination was good with what she could do over a virtual assessment and recommendations on what steps we could do to make our Skye more comfortable till we get to our local vets in the morning was ideal, worked at treat. We were in a panic when we called and she helped ease our stress with her hints and tips.
If we need to use Firstvet again, I will always try and get an appointment with Dr Cox O'Shea.
Thanks again team :-)
Such an amazing service accessible 24 hours a day.
Fantastic Vet we spoke to that helped settle our nerves over our 9 month old puppies symptoms.
Will definitely recommend to anyone with pets!
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