I purchased two Scandinavian Logan Walnut side tables. The first shipment, both the items received were defaced. I contacted F&L who collected, dispatched and replaced defaced side tables all within... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole purchase and delivery was absolutely perfect. It arrived very quickly, well packaged and it was super easy to put the legs and handles on. We are very impressed with the quality and how stur... See more
Company replied
I ordered some bedside tables but realised they were not suited to the room once they arrived. I emailed to request an exchange and Fishe and Lilly were prompt and clear with responses. They’ve made t... See more
Company replied
We found fishe and lilly on Etsy and instantly loved their designs. After ordering some bedside tables and receiving within 2 days, we could see the quality of the products. We then proceeded to order... See more
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Company details
Written by the company
Fishe and Lilly was created in 2021 to provide stylish and high quality furniture to families like ours who wanted to create a unique looking home. We’re a family business run by the two heads of our household. My wife calls me Fishe, and I call her Lilly.
Contact info
4.4
Excellent
514 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wright Bedside tables
Bought 2 bedside tables - very good quality and look great!
4 June 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much for this really kind review! These mean the world to us :)
Beautiful mango wood
The 2 items we bought were fantastic, beautifully made with mango wood, I contacted the owners for a measurement question,they replied quickly and politely, the items we're a little more expensive than I wanted to pay, however they are certainly worth the price and look amazing in my living room,WOULD DEFINITELY RECOMMEND,
28 May 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much! What a lovely review :)
Excellent service from Fishe & Lilly
Excellent service, they answered my first query in record time, I had a query regarding my delivery and managed to speak to a real person who was very polite and acted immediately and followed up with a reassuring email.
Delivery was super quick and I am very happy with the items bought, they were carefully packed with simple instructions
Thank you
28 May 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much for your very kind review! We really appreciate it!
Super fast delivery
Super fast delivery. Absolutely love my new bedside tables. Very reasonably priced and the free returns gave me the confidence to buy.
10 May 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much!
Really happy with my x2 tables bought…
Really happy with my x2 tables bought from Fishe and Lily, good quality and efficient delivery.
23 May 2025
Unprompted review
Reply from fisheandlilly.com
Thank you!!
Good service and product
My cabinet arrived very quickly and in great condition. Very happy, I recommend!
9 May 2025
Unprompted review
Reply from fisheandlilly.com
Thanks for the really great review!!
Excellent products & service
Very happy with the product. Very fast delivery. Had never heard of the company until a family member bought some items, so decided to have a look on the website and discovered exactly what I was looking for. My partner recommended your company to somebody she works with, and she also found what she was looking and ordered from you. Would highly recommend
22 April 2025
Unprompted review
Reply from fisheandlilly.com
Thanks a million! Word of mouth means so, so much to us as a small family business. We really appreciate your very kind review! Hope we get to serve you again!!
Fast delivery and items carefully packed
My console table and side table were delivered promptly and were amazingly well packed - so were in perfect condition once I’d finally removed all the packaging! Assembly was very easy - all done in less than fifteen minutes per item.
15 April 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much! Really pleased to hear you like the table :)
A wonderfully helpful company
It’s rare to want to sing with praise for a company whose goods you’ve had to send back through no fault of its own. The bedside tables I lusted for were just wrong for the room.
Fisher and Lilly helped me all the way with the return and could not have been more understanding. I will certainly buy something from them in the future on the basis that my experience is that for them the customer comes first and they want to help.
2 May 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much!! Really appreciate the review :)
Terrible experience with delivery
Terrible experience with delivery. They sent wrong colour of chairs and it has been 2 weeks now, we haven't received our order yet.
24 April 2025
Unprompted review
Reply from fisheandlilly.com
We're so sorry for delivering the wrong colour! Your feedback has helped us improve. We have added a larger note on what colour is within the shipping carton so our warehouse can minimize these errors in the future.
Our records show your new chairs were delivered 3 days after this review was posted.
Apologies again for our mistake here! We've used your feedback to improve our service so THANK YOU for taking the time to write a review!
Prompt question answered and when I…
Prompt question answered and when I contacted them again re a mistake I had made in the order. It was sorted with no fuss and great efficiency.
Just what customer service should be. Thank you so much
23 April 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much for this great review!!
Beautiful Walnut Side Table
Beautiful Walnut Side Table, super happy with my purchase!
19 April 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much! Very kind review :)
Nice product, well packaged
A really nice side table, very well packaged and dispatched in good time. I will order from them again 👍🏻
14 April 2025
Unprompted review
Reply from fisheandlilly.com
Thank you very much! Really appreciate it!
Great product, delivery and service
Just wanted to take time to say a big thank you for your excellent product and service. I bought two bedside tables (Order #18841) over the weekend and they arrived by Tuesday lunchtime. The products themselves are really excellent value and stylish but I really wanted to add how well packed and protected they were in transit. A really professional approach to business and service.
8 April 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much!!
Beautiful Furniture
Excellent customer service. The product arrived quickly and is beautifully crafted, but for the price other brands are charging for flat pack.
28 March 2025
Unprompted review
Reply from fisheandlilly.com
Thank you very much!! We appreciate that :)
Great piece of furniture and customer…
Great piece of furniture and customer service.
Very happy
27 March 2025
Unprompted review
Reply from fisheandlilly.com
This is such a cool review for us because we're big fans of your music!! Really neat to be mutual fans!!
Amazing table and chairs
We ordered a table and chairs both were amazing and delivered within a week and free delivery which is great in this day and age ! Unfortunately the chairs which we loved just didn't quite match the table and we reluctantly returned them again free of charge quickly and efficiently . Stephen our agent was incredibly helpful and answered our queries quickly and expertly . We would not hesitate to use Fishe and Lilly again and suggest you do !
1 April 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much for the great review!!
Thank you for the Norway Oak wooden…
Thank you for the Norway Oak wooden beautiful dressing and bedside tables. We are so pleased with them and I cannot fault the customer service from Fishe & Lilly. You kept us so well informed as to when you would be delivering our goods to the driver contacting us on the day well before he arrived. Beautifully packaged too with easy instructions. One very happy customer.
Kind regards
Sarah Burley
22 March 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much Sarah! Your review means the world to us :)
Dont usually review, but this one is worth it
Ordered a bedside cabinet, came perfectly packed, super simple to just add the legs and beautiful piece of furniture, unfortunately a little small for my space (underestimated the space, so my fault). Customer services email made returns super easy, would 100% buy from again, highly recommend.
3 April 2025
Unprompted review
Reply from fisheandlilly.com
Thank you so much! It was our pleasure to serve you :)
Beautiful piece of furniture which…
Beautiful piece of furniture which looks lovely in our hallway.
The item was delivered in 2 days, and was super simple to assemble.
Customer service was great. Quick and easy to contact, and quick to resolve the minor issue I had.
I would highly recommend, and will use this company again.
25 March 2025
Unprompted review
Reply from fisheandlilly.com
Thanks so much!!
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