Out of the seven lures I ordered, only four arrived. After contacting customer service, I was told they made a mistake and would send the remaining three. We even agreed on buying completely different... See more
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Ordered rod and reel from Polish shop in January. Parcel was sent and tracked then "misplaced" in EVRI depot during transit. EVRI were useless as were Fishing Dream World, nobody contacted us or rep... See more
I purchased a moderately expensive (£100) reel from this company after finding them online whilst comparing prices in order to get a good deal. These were the cheapest around. It wasn’t until afte... See more
Ordered rods on 8th january. Paid them same day via bank transaction. Since then no change in order and no answers to my emails. Today (21st january) i got notification that order was cancelled. Now s... See more
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DO NOT ORDER
DO NOT ORDER, the prices will make you order as they did for me, do not expect a response from your emails as they are few and far between. It took weeks for the order to even be processed. Then the delivery company they use is Evri… do I need to say anymore. Long story short, it’s taken approx 7 weeks in total and PayPal have just refunded me my money.
Save yourself a lot of hassle and emails and order from elsewhere
DO NOT BUY FROM THESE
DO NOT BUY FROM THESE. No response from their customer service. They are NOT based in the UK. Orderer a rod from them. Took 4 weeks to arrive. But, they hadn't paid enough postage. I had to pay Royal Mail an extra £12, before they would deliver it. Worse purchasing experience ever. Be warned, buy elsewhere !!!!. ps tried to get them to cancel my order.. with no reply. AND they don't have any contact numbers !!!!
This is an update on a order of a rod…
This is an update on a order of a rod it's been well over the order time and all I have received are excuses saying they have lost my order number that's when they can be bothered to reply I've asked for a refund and have not received an answer very dissatisfied with this company Steer clear unless you want to be fobbed off with excuses
Avoid at all cost
Avoid at all cost . Twice my parcel was sent to Wales instead of northern ireland. I have tried to contact them many times but get no reply. I've asked for a refund and can't get one .
Ordered rod and reel from Polish shop…
Ordered rod and reel from Polish shop in January. Parcel was sent and tracked then "misplaced" in EVRI depot during transit.
EVRI were useless as were Fishing Dream World, nobody contacted us or replied to emails. There is no phone number for the Polish shop.
Had to get a refund from credit card after nearly 2 months. So disappointed with all this. Avoid using Fishing Dream World.
Ordered lures from them last week
Ordered lures from them last week
To the UK came today no problems at all and great price 👍
Excellent
Ordered a Fishing Rod that isn't easy to find in the UK and came across these guys. I saw their Warehouse, Fishing Dream World was addressed in West Bromwich UK local to me and bought one. Unfortunately it did not ship from the UK it was shipped from Poland and it obviously took some time for delivery but I can say the service and product was perfect! Tracking information was provided and customer service responded when required, many thanks!
UP DATE FROM EARLIER REVIEW
Just discovered this company is registered in Poland. This would account for extremely poor Customer service. Just to be very clear they are not based in the UK.
So far so good customer service has…
So far so good customer service has been great and prompt will definitley use again ⭐️⭐️⭐️⭐️⭐️
The same situation
The same situation. Order cancelled, no email or SMS responses. Order was placed at 07.01.2025.
Update: The money is returned.
May be this shop is real, but communication is very poor.
Ligitimate shop, but SCAM
Ordered rods on 8th january. Paid them same day via bank transaction. Since then no change in order and no answers to my emails. Today (21st january) i got notification that order was cancelled. Now starts battle to get my money back. Extremly poor customer service, they dont answer to you emails, and seems like a scam but they actualy are ligtimate fishing tackle shop, but very poor one. Do not buy from them!!
Returned a broken rod under warranty…
Returned a broken rod under warranty for a refund (They had no replacement). After 14 weeks and numerous Emails l have still not received my refund. Really not worth the risk, do not buy from !!!
No contact,tried to contact them but…
No contact,tried to contact them but there is no response....even after several mails no contact...it seems that they do not want to sell...
Try to answer the questions from potential customers ! Thats my advice
Now i placed my order elsewere....
Good prices but very poor customer…
Good prices but very poor customer service.
Sent three emails about my order and got no replies. Delivery slow as 2 weeks from order and was on 48 hr tracked.
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