Fishing Tackle Direct UK Reviews 

213
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Ordered a Tronixpro Guerilla Outbreak rod that came damaged and snapped on its first outing. Tried multiple times to contact FTDUK and no replies to any emails. Really not happy and won’t be ordering... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a new reel and other items from this shop, I was really happy with the customer service. I searched around and spoke to a few different shops but the customer service is what made... See more

Company replied

Rated 5 out of 5 stars

Great service from Fishing Tackle Direct. I can’t even be picky as the transaction was absolutely faultless. Considering I live in a very rural NW Highlands the delivery was extremely quick, in... See more

Rated 5 out of 5 stars

Just order some take fishing line from this company on the internet the service was fast delivery in 3 days great no hassle service 5 🌟 I have used them before and not had any problems great selecti... See more

Company details

  1. Fishing shop
  2. Online marketplace

Written by the company

Sea Fishing UK, brands such as Sidewinder, BCCT Tip Lights, Moonglow, Seaglo, Seagoo, Koike, Asso and many many more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

213 reviews

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4.5

All reviews

(213)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Hi I visited this shop Monday to get…

Hi I visited this shop Monday to get some sea bait frozen black of him the smell of them was making me sick like there have gone bad there was no good had to put them in bin sorry I will not be back thanks

25 September 2023
Unprompted review
Fishing Tackle Direct UK logo

Reply from Fishing Tackle Direct UK

Hi Emma,

I am sorry to hear this, we have never had a complaint like this before so we would love to rectify this, can you bob back in the shop and we will try to get to the bottom of the issue.

Thanks
Sam

Rated 2 out of 5 stars

Tronixpro Guerilla Outbreak…

Ordered a Tronixpro Guerilla Outbreak rod that came damaged and snapped on its first outing. Tried multiple times to contact FTDUK and no replies to any emails. Really not happy and won’t be ordering again, despite them usually being pretty good.

25 July 2023
Fishing Tackle Direct UK logo

Reply from Fishing Tackle Direct UK

Evening,
I am sorry to hear this, i have not received any email or phone calls we are open 6 days a week and our phone is always answered, can you email me direct sam@ftduk.net, if you can send me some images of the break I can hopefully get that ll sorted for you.

Thanks and apologies.

Sam

Rated 5 out of 5 stars

The selection of fishing equipment at…

The selection of fishing equipment at this store is impressive, and I'm eagerly looking forward to using the high-performance gear on our upcoming fishing trip, bonding with my father along the way.

28 July 2023
Unprompted review
Rated 1 out of 5 stars

Takes to long to come and no communication

Takes way to long to come still haven't received anything.

26 March 2023
Fishing Tackle Direct UK logo

Reply from Fishing Tackle Direct UK

Hi Paul,

I can see it was delivered on the 13th April, 2 weeks after ordering, I can only apologize that it took so long for delivery, we sent with royal mail so was out of our control, I have credit your postage back to your FTDUK.NET account so on your next order you can use the credit.

Again apologies for the delay.

Sam

Rated 5 out of 5 stars

Great Service

Sam at ftduk was a great help. Returned my stuff without any issues and even sent a returns label. Swapped my items for the wychwood pit reels, tested them out yesterday and they performed great. Cast 150m with a 2oz lead no problem, unfortunately I didn’t get to play a fish with them but I’m sure they’ll be up to the job

17 July 2022

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