Fitbakes Reviews 

290
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought wraps etc from Fit bakes over months, set up a "subscription" for an order of wraps, but I wanted to suspend it or cancel for a while. Nowhere on website does it say how to cancel, cannot see... See more

Rated 1 out of 5 stars

Start by sending out edible cakes that should look like their adverts...unedible bland tastless cakes...hazelnut cakes didn't look like picture... miscoloured topping... tasted of absolutely nothing..... See more

Rated 5 out of 5 stars

I purchased these on other reviews because I am type 1 diabetic and it is very hard to find products that meet my requirements so have been buying a lot of keto based product. These have been a gam... See more

Rated 5 out of 5 stars

I've been using this company for about 18 months now. My son has Diabetes Type 2, he also has Autism and Downs syndrome...So explaining that he couldn't have certain things was hard. Fit bakes have re... See more

Company details

  1. Food Manufacturer
  2. Cake shop
  3. Health food shop
  4. Online Food Ordering Service
  5. Snack Bar

Written by the company

Low sugar high protein cakes and bars made with natural ingredients. We believe that everyone deserves to enjoy a guilt-free treat. All of our products are certified no added sugar and are rich in protein! We use only the highest quality ingredients to make sure that each and every bite is award-worthy. Now you can have all the flavour minus the calories! Our indulgent cakes and bars are available at Tesco, Waitrose, Selfridges, Coop and Holland & Barrett. You can now have your cake and eat it too! 🍰


Contact info

3.0

Average

TrustScore 3 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(290)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The tray bakes were dry and tasteless…

The tray bakes were dry and tasteless and I could not recommend them.

13 November 2022
Fitbakes logo

Reply from Fitbakes

Hi Jane. We're sorry to hear that you found the cakes dry. Your feedback is crucial to us when going forward. Thank you for taking the time to inform us. If you have any more comments or questions, please drop us a line info@fitbakes.co.uk

Rated 2 out of 5 stars

First and Last Time Buyer

First time buyer - regrettably, last time buyer. Not what I expected at all. I was first shocked at the size - a 1” - at most - cube that had little taste. What was so disappointing was how very “stale” the sponge was. So very dry. All-in-all a dreadful choice and total waste of my money.

13 November 2022
Fitbakes logo

Reply from Fitbakes

Hi Susan. We're sorry to hear it. Our feedback is crucial for us in making better decisions in the future. Thank you for taking the time to share it.
Regarding the size of the cakes, we have the weight in grams clearly written in the product description.
However, our cakes shouldn't taste stale - our team will investigate it.
If there's anything we can do for you, please don't hesitate to contact us info@fitbakes.co.uk

Rated 5 out of 5 stars

Delicious snacks!

I have only tried chocolate orange being vegan but they are a delicious snack for when you’re craving something sweet but small! Love having them in the house over the typical biscuit for the protein and lower sugar content- would recommend!

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Yummy!

Quick delivery. Received as ordered. Delicious range of cakes. So filling, low in calories & high in protein- perfect for the gym.
Buy direct from Fitbakes!

8 November 2022
Rated 1 out of 5 stars

Still havent received

7 November 2022
Fitbakes logo

Reply from Fitbakes

Hi Ellie. We're sorry to hear that your order has been delayed. We have checked the status for you and it's due to be delivered today. We have also sent you an email with more info. Please don't hesitate to contact us info@fitbakes.co.uk

Rated 1 out of 5 stars

The post was supposed to be 2-4 days

The post was supposed to be 2-4 days, arrived day 7. The size of the bar is two bites and it’s gone, size is snack bar, paid 1.19£ for that, and the Jaffa cake sponge is so damn dry it’s like week old bread!

5 November 2022
Fitbakes logo

Reply from Fitbakes

Hi Numi. We're sorry to hear it. We use Royal Mail 48 tracked. However, sometimes post services experience delays or strikes which are totally out of our control.
Our cakes come fresh with a short shelf life. Protein cakes tend to be drier than the regular cakes, it's the nature of the cakes. If there's anything we can do for you, please don't hesitate to contact us info@fitbakes.co.uk

Rated 4 out of 5 stars

Weight loss

Service is excellent ever any problems are dealt with promptly have used them to help my weight journey.
Sadly they changed the recipe and not to my liking but still worth trying

27 October 2022
Rated 3 out of 5 stars

Millionaires Cakes were nice

Millionaires Cakes were nice, bothe the lemon drizzle and jaffa cake ones were very dry

27 October 2022
Fitbakes logo

Reply from Fitbakes

Hi Helen. We're sorry to hear that you found some flavours a dry. Your feedback is crucial to us in making our products even better. Thank you for taking the time in letting us know your opinion. If there's anything we can do, please don't hesitate to get in touch info@fitbakes.co.uk

Rated 3 out of 5 stars

Overhyped overpriced

Ordering/delivery absolutely fine, but the cakes/biscuits very overhyped and over priced. I did not like them at al

24 October 2022
Fitbakes logo

Reply from Fitbakes

Hi, we're sorry to hear it. We tend to use the highest quality ingredients available and we have to reflect it on our pricing. We try to offer various deals as often as possible. If you found the products faulty, please let us know info@fitbakes.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look