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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, fast, and friendly, highlighting the quick turnaround times for certificates, often within hours. People appreciate the ease of use of the website and the straightforward process, making it simple to obtain necessary medical certifications for events. The responsiveness of the team is frequently mentioned, with many consumers noting quick and helpful answers to their queries. Reviewers also found the communication to be clear and efficient, contributing to a smooth overall user experience.

What people talk about most

Service

Customers consistently report positive experiences with the service, highlighting its efficiency,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

User experience

People report positive experiences with the user experience. Customers found the process very easy, with... See more

Based on these reviews

Rated 5 out of 5 stars

The web site and guidance are comprehensive and east to use. The terms and conditions for money back are clearly explained. I received quick and useful responses to my queries. When I received my cer... See more

Rated 5 out of 5 stars

I entered the L'Eroica cycle ride in Tuscany, looking to ride the 81 km Gallo Nero route. UK riders require a medical certificate to confirm that they are fit to ride the route. I found Fit Certify on... See more

Company replied

Rated 5 out of 5 stars

The Web site was easy to navigate with comprehensive questions regarding your medical history. Turn around time was vey quick, under 24 hours so very efficient. All in all a great service.

Rated 5 out of 5 stars

Excellent quick service. I went for the year option for a medical cert for cycling events and they provided two signed certs for different events as well as the annual one. All within eight hours!


Company details

  1. Fitness and nutrition

Written by the company

At Fit Certify, we specialise in providing sports medical certificates tailored to athletes of all levels, whether you're preparing for marathons, cycling races, triathlons, or other major sporting events. Our medical certificates for sports are issued by highly experienced Sports Medical Doctors and accepted worldwide, ensuring you meet the health requirements of your event. We cater to a wide range of athletes, from runners and cyclists to triathletes, swimmers, and climbers, participating in prestigious events like the L'Etape du Tour de France, Tuscany Trail, Maratona Dles Dolomites, UTMB events, and many more. With our efficient online service, you can receive your sports medical certificate quickly and conveniently, no matter where you are located. Fit Certify is committed to providing reliable, same-day service to athletes worldwide, helping you focus on what matters — your performance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Medical certificate

The questionare was so quick and easy and had my certificate all signed within 3 hours of completing. Really quick and helpful service if your wanting to get a medical certificate done

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Medical certificate required for the L’Eroica cycle ride

I entered the L'Eroica cycle ride in Tuscany, looking to ride the 81 km Gallo Nero route. UK riders require a medical certificate to confirm that they are fit to ride the route. I found Fit Certify online, having reviewed the online options. The Fit Certify website was easy to navigate. I was able to enter my medical history and then submitted with the fee which I thought was reasonable bearing in mind the time it would take to review my medical details and consider in the context of the event. I was sent the certificate later the same day which I uploaded to the L’Eroica website. The L’Eroica administrators accepted the certificate so I am good to go!

21 July 2025
Unprompted review
Fit Certify logo

Reply from Fit Certify

Thank you so much for your kind words Gavin! We're thrilled to hear you had a positive experience getting your medical certificate for L'Eroica. Should you need anything else, please do reach out to us at any time at hello@fitcertify.com :)

We hope to help again in the future!

Best wishes,

The Fit Certify Team

Rated 1 out of 5 stars

Medical statement not accepted and no customer support

Doesn't add any value. The medical statement was not accepted for the Marmotte Granfondo and I needed an invoice, but they ignored all my emails.

Edit after response of FitCertify:
- Even after I handed in the FitCertify statement, the Marmotte required me to complete their own official medical statement, which is free of charge and sufficient — with or without the FitCertify statement.

- Up to today, I have received no response to three of my emails, sent to the provided email address below, each containing direct requests.

29 August 2025
Unprompted review
Fit Certify logo

Reply from Fit Certify

We’re very sorry to hear that you were not happy with your experience. An automatic receipt is always sent to the email address provided at checkout, and if any further assistance is ever required, our team is always available at hello@fitcertify.com. We pride ourselves on rapid response times and end-to-end customer support.

Regarding your comment about certificates not being accepted for the Marmotte Granfondo, we’d like to clarify that this is not the case. We have successfully issued certificates for this event over multiple seasons, as well as for numerous other cycling events. If an event organiser ever requests a specific amendment, we are always receptive to our customers reaching out, and we promptly adapt certificates to meet those requirements.

We remain 100% committed to supporting cyclists, runners and other athletes across the world with certificates that meet event requirements, and we’re always here to help if any clarification or adjustments are needed.

Rated 5 out of 5 stars

Certificate came back very quickly and…

Certificate came back very quickly and was accepted by the Galibier Challenge Sportif. I was able to take part no problem.

6 February 2025
Unprompted review
Fit Certify logo

Reply from Fit Certify

Hi,

Thank you for your kind comments! We're delighted to hear that you had a positive experience while getting your medical certificate for the Galibier Challenge Sportif.

We aim to provide a fast, fully online and reliable service for sports medical certificates. Your comments demonstrate to us that we're on the right track!

Thank you once again :)

Best wishes,

The Fit Certify Team

Rated 5 out of 5 stars

Completed my certificate to the…

Completed my certificate to the legislation standard required. Easy to use website. Provided an electronic copy via email, that I could upload to my event organisers website.

10 March 2025
Unprompted review
Fit Certify logo

Reply from Fit Certify

Hello,

Thank you for your feedback! We're delighted to hear that you had a positive experience while getting your medical certificate for sports.

At Fit Certify, we aim to provide a quick, flexible and reliable service for all types of sports medical certificates. Your comments tell us that we're on the right track and we'll stop at nothing to ensure we deliver a five star service.

Thank you once again for your kind comments :)

Best wishes,

The Fit Certify Team

Rated 5 out of 5 stars

Very easy

Very easy, and gave confidence that would be accepted, albeit expensive for what it is

22 June 2025
Unprompted review
Fit Certify logo

Reply from Fit Certify

Hello,

Thank you for your feedback, your comments will be passed onto our team for consideration! It's great to hear that you had a positive experience while getting your sports medical certificate.

At Fit Certify, we aim to provide a fast, fully online and reliable service for all types of sport medical certificates.

Thank you once again for your kind comments :)

Best wishes,

The Fit Certify Team

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