FIT College  Reviews 

545
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the teaching staff for being exceptionally supportive, highly knowledgeable, and very approachable throughout all the practical classroom sessions. People consistently note that the initial onboarding process is remarkably smooth and that the instructors genuinely make their classes fun, engaging, and enjoyable. Some reviewers were not happy with the heavy workload, noting that the course assignments were overly excessive, highly academic, and extremely time-consuming to complete. Other individuals mentioned facing ongoing difficulties concerning online remote support, slow response times, and frustrating technical problems regarding the digital learning platform.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing teachers and coaches as extremely... See more

User experience

Customers had ambiguous experiences with user_experience, reflecting a wide split in opinions. While some... See more

Customer service

People report positive experiences with customer service, noting that staff members are very helpful and... See more

Service

Users describe ambiguous interactions with service, reflecting mixed feelings about their overall experience.... See more

Website

Clients share ambiguous opinions on website experiences. While some reviewers praised the online study portal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently completed Cert. III with Fit College and have now started Cert. IV - both online. Getting started was easy, I had a long chat with Dean and he answered any questions I had and much more!... See more

Company replied

Rated 5 out of 5 stars

I did my course online and the support from Kelly my tutor was fantastic. Even when I was finding it daunting, balancing my studies with work commitments and family life. Kelly helped me see it thro... See more

Company replied

Rated 5 out of 5 stars

Reuben, well depth knowledgeable trainer who taught us through cert 3 and 4. Very valuable coaching experience by theories and practicals. Very friendly and co-operative, raised my awareness in fitnes... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff. A nice and very hands on learning environment based inside a local large gym. Great way to fast track your learning experience for cert 3&4 whilst gaining real industry s... See more

Company replied


Company details

  1. Vocational College
  2. Adult education centre
  3. Private College

About FIT College

Written by the company

Become a
Personal Trainer

FIT College

FIT College is a registered training organisation that specialises in Fitness education.
We produce quality Personal Trainers through our Certificate III & IV in Fitness courses (SIS30321/SIS40221).

STUDY MODES:

  • Full Time Face to Face
  • Part Time Face to Face
  • Anytime Online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

545 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(545)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A Supportive team that were very…

A Supportive team that were very accommodating at all times. I personally struggled on many levels as I was a mature aged student and had not studied in 35 years!! Here I’m with a cert 3 🤩 thank you
Highly recommend FIT College- give it a go you have nothing to loose!

18 April 2024
Rated 3 out of 5 stars

yeah

an on campus marker is very necessary i feel. i understand the one that is on the mainland is still just doing his job to not have any tripups in the final audit but it felt like he was very by-the-book and it sometimes felt as if i was talking to a brick wall as it would be communicating with someone online unfortunately.

12 April 2024
Rated 1 out of 5 stars

Was going through a lot trouble with…

Was going through a lot trouble with work slowing down and asked if they could pause repayments till I can pick up more work they agreed to give me 2 months of leniency to get back to work to find out they have sent it to collections and that they didn't stop repayments at all when I called them they said they did and they lied to me over the phone and I emailed back evidence they did stop payments at all waiting for a reply back would not touch them as far as you can throw them lying and useless financial services.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Best experience with Fit College Parramatta

Bassim Yaghi outperforms as a lecturer for the Certificate III and IV in Personal Training course which I was fortunate to learn from, also inspires students with his extensive knowledge and passion. Under his guidance, I not only passed my certification but gained invaluable skills and confidence for my future as a personal trainer.

His teaching style is exceptional, marked by a genuine commitment to student success. Bassim's contagious enthusiasm creates a motivating learning environment, ensuring each student grasps and applies the material and practical aspects of the course effectively.

Moreover, Bassim's empathy, kindness, and patience shine through in every interaction. He listens attentively to student concerns, offering unwavering support and encouragement. His dedication to our success is commendable, and I'm thankful for his mentorship.

As I pursue my career in personal training, Bassim will remain a driving force behind my success. His teachings have not only equipped me for challenges ahead but also instilled a deep sense of responsibility to help others achieve their fitness goals. With Bassim's guidance, I'm confident in making a positive impact on my future client's lives, guiding them toward better health, wellness, and success.

8 April 2024
Unprompted review
 FIT College  logo

Reply from FIT College

Dear Zahra,

Thank you so much for your incredibly kind words and positive review of Bassim one of our Parramatta Educators. We're thrilled to hear that you found it amazing and valuable. Your feedback truly means a lot to us, and we'll be sure to pass along your appreciation to Bassim. We look forward to hearing about your success in the Fitness Industry!

Rated 5 out of 5 stars

FIT college parramatta is a great…

FIT college parramatta is a great campus to get your certificate 3 and 4 done especially with teachers like Bassim.

8 April 2024
Unprompted review
 FIT College  logo

Reply from FIT College

Dear Ragan,

Thank you so much for taking the time to leave this positive review. We're thrilled to hear that you had a great experience doing your Cert III & IV in Fitness in Parramatta. Your feedback truly means a lot to us, and we'll be sure to pass along your appreciation to Bassim. We look forward to hearing about your success in the Fitness Industry!

Rated 5 out of 5 stars

What made my experience at fit college good

What made my experience at fit college great was how supportive and caring the teachers are and even the other students being supportive which is really helpful

2 April 2024
 FIT College  logo

Reply from FIT College

Thank you for your kind review! We truly appreciate your feedback.

Rated 1 out of 5 stars

don’t waste your hard earned money

don’t waste your hard earned money, if you realise a couple weeks in that it’s not for you, they don’t give your money back. if you’re just after the certificate, do an online course. They teach you what you basically already know if you’re already into fitness/ the gym. the course will be super easy half way in and then they hit you with extensive assessments all at the end that you’ve got to cram in to get done. they only care about taking your money, if you have any issues with payments, they don’t resolve it right away… be prepared as the people in the office department are rude and miss-understanding.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Fit College have the highest standard…

FIT College have the highest standard in education that I have come across. They take great pride in having the best educators who have loads of experience. The course content is written very well and is easy to understand.
They give there students a lot of help to find work and network with the fitness industry from very early on in their course. And always there for support when needed.

8 March 2024
Unprompted review
 FIT College  logo

Reply from FIT College

Dear Kristen,

Thank you immensely for your glowing review! We're thrilled to hear that you find FIT College to uphold such high standards in education. Our team takes great pride in providing passionate educators with extensive experience, alongside well-crafted course content aimed at easy comprehension. We're delighted that our support in career guidance and networking within the fitness industry has made a positive impact on your journey.

Rated 4 out of 5 stars

My overall experience was really good

My overall experience was really good, I liked the teachers there they were really good and informative and good at explaining things. My only issue coming into the Industry is that there is nothing to prepare you for the actual business side of things once you become a PT. There should be subjects that can help with this for someone new on how to market yourself and how to get potential clients

29 February 2024
Rated 3 out of 5 stars

Online Student

- online student
-rather than the 48 hours they say will take for work to be marked 1 assignment takes weeks to be marked
- asking questions over the chat and trainers not providing informed answers or examples, just basically repeat the question back to you from the course forms and expect you to understand rather than providing a helpful response
- assistance taking far too long, an in person course may be a better experience with Fit College but I wouldn’t recommend studying online to save unnecessary stress of waiting around for help with markings and questions and save you money on extensions in the long run to ensure your trainers have time to mark your work before your locked out

22 February 2024
Unprompted review
Rated 1 out of 5 stars

Thieves

Such a disappointing experience in the end. Definitely look elsewhere to do your courses because these guys just care about money and their system on computer comes doesn't work 😒 and they offer no support by never answering phone calls or emails! Traumatising experience to be honest!

3 February 2024
Unprompted review

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