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FITJEANS Reviews 12,438

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,135 reviews, reviewers had a great experience with this company. Customers are really happy with the products, highlighting their excellent quality and comfortable fit. Many people appreciate the fast delivery service and the overall ease of the ordering process. Reviewers often mention that the jeans are particularly well-suited for various body types, providing a flattering and comfortable experience. However, some customers were not happy with the price, feeling that the products were overpriced for the quality received. There were also occasional issues with orders, such as incorrect items being shipped or delays in receiving products, leading to dissatisfaction for a few people.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the comfort, stretch, and... See more

Quality

Customers consistently note positive experiences with quality, praising the great material, soft feel, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping times and... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process incredibly easy and... See more

Price

Reviewers express widespread disappointment regarding the price of products. Many consumers feel items are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The site is good easy to navigate. Couldn't give it a five star as there is a restriction on how many pairs you can order in the UK, only one pair allowed.

Company replied

Rated 4 out of 5 stars

I ordered shorts according to the size chart and they did not fit as expected. I requested an exchange for a smaller size and I was able to make my return the same day. Shipping was quick and my repla... See more

Company replied

Rated 4 out of 5 stars

The jeans are beautiful and stretchy and comfortable, but they are so long! I am 5'3", and I have 4-5 extra inches of material. Not all the styles have options for length. Order arrived quickly, a... See more

Company replied

Rated 4 out of 5 stars

I guess the product is alright, I just seem to always be between sizes so the fit isn't quite what I hoped for even though I took my measurements before ordering. I have short legs and a long torso,... See more

Company replied


Company details

  1. Jeans shop
  2. Clothing Shop
  3. Ladies' clothes shop

Written by the company

Founded in 2018 in Oslo, FITJEANS was born to create jeans that hug you in all the right places, giving you the ultimate confidence boost every time you wear them - no waist gap, no squeezing, just the perfect snatched look. Today, we’re a global community of over 400.000 denim lovers, committed to making you smile every time you wear FITJEANS. Our jeans are meticulously crafted with super stretchy, form-flattering denim that hugs you in all the right places, ensuring there's no waist gap and maximum comfort.

WE'RE HERE FOR YOU

Written by the company

HIGHEST STANDARDS OF CUSTOMER CARE
Our team is dedicated to delivering the best possible FITJEANS experience from start to finish, ensuring you’ll love both your jeans and your journey with us. With the highest standards of customer care, we're always here to help. Got questions? Issues? Wanna share the love? Just reach out - we’re only a message away.

Contact info

DISCOVER YOUR NEW FAV JEANS

Always 100% waist gap proof. Designed to make you feel confident.

4.1

Great

TrustScore 4 out of 5

12K reviews

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Rated 1 out of 5 stars

I do not recommend

I would have liked to return the trousers I ordered, but the return label I printed does not work. I have tried to return them at several different locations. Customer service can only be reached via email, and it takes several days to get a response. In my opinion, a product this expensive should come with proper and functional customer service! I definitely do not recommend ordering from them. In addition, the sizing of the trousers varies greatly depending on the model. They are not worth their price anyway—they could easily be half as expensive.

21 March 2026
Unprompted review
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Reply from FITJEANS

Thank you so much for your honest feedback and very sorry to hear that these jeans did not work out for you!

Our team has already been in contact with you via email, and a new return label has been issued to you can proceed with your return without any further issues.

We understand how frustrating this experience must have been and truly appreciate your patience while we worked to resolve it.
If there is anything else, please dont hesitate to reach out to us, we are more than happy to help 💙

Rated 1 out of 5 stars

Slow slow shipping

Keep getting emails about how I like my jeans and have not received them after ordering a week ago.
Tracking says they will be here Monday, nine days after I ordered.
Bummer!! I planned to wear them on spring break. Hopefully when I finally get them they fit.

12 March 2026
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Reply from FITJEANS

We’re sorry for any confusion and understand your disappointment!🥺

At checkout, you selected standard shipping, which can take up to 7 business days for delivery. For future orders, we also offer an express shipping option, which takes up to 3 business days.

According to the tracking, your package has been delivered within the expected timeframe, and we truly hope you love your jeans!💕

I’ve also sent you an email with some additional information and just to double-check that everything is okay on your end.

Rated 5 out of 5 stars

THE BEST PAIR OF JEANS I’VE EVER GOTTEN

These are the best jeans I’ve ever gotten in America. I’m so happy! I am forever thankful for the FitJeans team for making my dream come true! I’m curvy and none of the pairs I tried in the past years ever worked for me… these ones fit like a glove!!! Now I’ll buy the whole website haha.. unbelievable!

12 March 2026
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Reply from FITJEANS

Thank you so much for this amazing review, it truly made our day!😊

We’re beyond happy to hear that you finally found jeans that fit you the way you’ve been looking for. It means everything to us, especially knowing how challenging it can be to find the perfect pair when you’re curvy.

“Fit like a glove” is exactly what we aim for! And we definitely won’t stop you from buying the whole website haha!
Thank you for your support, we’re so happy to have you as part of the FitJeans family 💙

Rated 5 out of 5 stars

I have another one...

I have another one.... been using them alot so it was time to add new one to my collection in another color.

12 March 2026
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Reply from FITJEANS

So happy to hear your Fitjeans collection is growing and that you are happy with the products 💕
Thank you for your lovely feedback!

Rated 5 out of 5 stars

Completely obsessed

Completely obsessed. Like literally these jeans would look good on anyone any size !! If you don’t believe me buy some and prove me wrong!

1 December 2025
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Reply from FITJEANS

Thank you so much, we love this energy!! 😍
We’re beyond happy to hear you’re obsessed with your jeans!

Thanks for spreading the love and being part of the FitJeans family!!

Rated 1 out of 5 stars

I still have not received the package…

I still have not received the package and now I will likely not be in the area when it is delivered so it will likely be stolen.

9 March 2026
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Reply from FITJEANS

We’re very sorry to hear this and completely understand your concern🥺

I’ve now contacted UPS to look into the situation, and I’ve also sent you an email with more details so we can assist you further and find the best possible solution!
Get back to us when you have the chance, we are more than happy to help 💙

Rated 3 out of 5 stars

Mu address was not complete

I disliked that when I forgot my housenumber in my address, the order just passed "normal". I think the order may only be processed when the address is complete.
I would also like to say that communication about this was very kind and that in the end I received my order. But it took a few weeks ....

4 March 2026
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Reply from FITJEANS

Thanks for your thoughtful feedback!

We completely understand your concern regarding the missing house number, you’re absolutely right that a complete address is important for a smooth delivery process. Unfortunately, in some cases orders can still be processed if the system doesn’t flag the address as incomplete, which can lead to delays like the one you experienced.

We’re really glad to hear that our communication was helpful and that your order reached you in the end, but we’re sorry it took longer than expected. We’ll definitely take your feedback into account as we continue improving our checkout and delivery processes.

Thanks again for sharing your experience, we truly appreciate it!💙

Rated 1 out of 5 stars

I ordered these pants and would like to…

I ordered these pants and would like to return them because they are the wrong size. However, I was informed that it is not possible to return them.

14 March 2026
Unprompted review
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Reply from FITJEANS

Thank you for your review!

We’re sorry to hear about your experience, however this is not the case. We do offer returns in line with our policy, and we have already sent you an email with all the relevant information and instructions on how to proceed with your return.
It’s possible that our message may have gone to your spam or junk folder, so we kindly ask you to check there as well.

If you’re still unable to locate the email or need any further assistance, please don’t hesitate to reach out to us directly, we’re more than happy to help💙

Rated 4 out of 5 stars

I would have given 5 stars as the short…

I would have given 5 stars as the short fit amazingly however, when I received them the button was broken off. I was able to replace it with a new button but for what I paid for them I would expect the product to arrive not damaged.

9 March 2026
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Reply from FITJEANS

Thank you for your feedback, and we’re really sorry to hear that your shorts arrived with a broken button, we completely understand your disappointment, especially considering the price.

We’re glad to hear that you love the fit, but this is of course not the condition your item should arrive in. I just sent you an email so we can take a closer look into this together, so get back to me when you get the chance.

We’d be happy to assist 💙

Rated 5 out of 5 stars

Amazing fit

Amazing fit, will be purchasing more soon!!

9 March 2026
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Reply from FITJEANS

That makes us so glad to hear! Thank you so much for your feedback ❤️

Rated 5 out of 5 stars

A must for tall girls

I found FitJeans through social media and found the website and checkout experience seamless.

As a tall woman (6ft 2) I find it extremely challenging to find jeans that are both long enough and that hug my frame in a way that is flattering. I love the high quality stretch of FitJeans and will never look back!

9 March 2026
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Reply from FITJEANS

Thank you so much for your lovely review!

We’re so happy you discovered us through social media and that you had a smooth experience on our website.

It truly means a lot to hear that our jeans work well for you, especially as finding the right length and fit can be such a challenge for taller women. We’re glad the stretch and fit give you that flattering feel you’re looking for!

Thank you for your support, we’re so happy to have you with us 💙

Rated 5 out of 5 stars

I have many fitjeans and they're the…

I have many fitjeans and they're the best. They fit like gloves and are very comfortable.

9 March 2026
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Reply from FITJEANS

Thank you so much for sharing your feedback with us!
Makes us very happy to hear that you have several pairs and that you are satisfied with them all❤️

Rated 1 out of 5 stars

Too small on length.

Too small on length..
Color looks diff then picture..

9 March 2026
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Reply from FITJEANS

I’m very sorry to hear that you’re not satisfied with the jeans you received!

Both the inseam and waist measurements are provided in our size guide, so we always recommend checking these before placing an order to ensure the best fit.

I’ve just sent you an email so we can take a closer look at this together and assist you with a return if needed. Please feel free to get back to me when you have a moment, I’d be happy to help you further💙

Rated 5 out of 5 stars

Was hesitant because of the price and…

Was hesitant because of the price and buying online but I’m pleasantly surprised by the fit. They also don’t overstretch when I wear them and my bootie is poppin 🤣 I’m 5’4, 119 and athletic, the small regular fit perfect and hug in all the right places. I will likely buy more

14 March 2026
Unprompted review
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Reply from FITJEANS

This made us smile haha thank you for your feedback 🥰
We totally get the hesitation, so we’re really happy to hear you’re pleasantly surprised!

Thank you for sharing your sizing as well, that’s super helpful!
We can’t wait for you to get your next pair 💕

Rated 1 out of 5 stars

CHEAP, OVER PRICED, RIPPED IMMEDIATELY

CHEAP, NOT WORTH THE PRICE. DO NOT BUY FROM THIS SITE. RIPPED IMMEDIATELY AND THEY WOULD NOT REFUND ME OR SEND ME A NEW PAIR, HORRIBLE CUSTOMER SERVICE. THEY DID SAY THEY WOULD SEND ME A NEW PAIR BUT NEVER DID. LIARS!!!

1 March 2026
Unprompted review
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Reply from FITJEANS

We’re sorry to hear about your experience!🥺
Please note that we were unable to respond over the weekend as our team is out of office during that time. However, we have since reviewed and resolved your case.

As communicated, we have issued you a gift card, which you can use to place a new order for any product of your choice.

We’re sorry for any frustration caused and appreciate your patience while we handled your case.

Rated 5 out of 5 stars

Great Quality and a Smooth Shopping Experience

Shopping on the Fit Jeans website has been very easy and well organized. The sizing is clear, and since I’ve tried their products before, I know that what you receive is exactly what they offer. That’s why I’m very confident buying from them.

12 March 2026
Unprompted review
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Reply from FITJEANS

Thank you so much for your wonderful feedback! 💙

It means a lot to us that you feel confident ordering from us and that your previous experiences matched what we promise.
Thank you for your continued trust and support! 💕

Rated 5 out of 5 stars

I absolutely love them

I absolutely love them! They fit amazingly good, they shaped me great! I’m very satisfied!

11 March 2026
Unprompted review
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Reply from FITJEANS

Thank you so much for your feedback! So glad to hear you are satisfied with the fit of the jeans 💘

Rated 5 out of 5 stars

Best jeans ever!!🥹👖

Best jeans ever!!! FIT ABSOLUTELY PERFECTLY!! SO OBSESSED LITERALLY CANT TAKE THEM OFF!

3 March 2026
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Reply from FITJEANS

Wow this truly makes us so happy to hear ❤️
Thank you so much for your lovely feedback!

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