Morgan Tri-Max Free Standing Punch Bag With Numbers XL × 1 Order #62860 The seller was receptive, responsive and resolved the issues I had with the product I received in a timely and satisfactory m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nothing superbly different about this online shopping experience than any other. Everything was straightforward and site was very easy to navigate. They are quick on emails so that is good and my pack... See more
Company replied
When ordering the shipment stated delivery would be in January.I bought this for a Christmas gift. It’s now April and I’ve just had a shipment confirmation. Communication with staff was good but the... See more
Company replied
Ordered from fitness hero been over a week and still haven’t gotten my order. Not really impressed, can honestly say wont be ordering from these guys again. Just to follow up on your reply. As a... See more
Company replied
Company details
Written by the company
Here at Fitness Hero our main focus is to bring the very best quality gym & fitness equipment, industry leading supplements & excellent quality apparel to our customers, all at competitive prices. W We pride ourselves on being extremely customer centric and always do our utmost to give you the experience you deserve from an online retailer. When you shop with us, you can be assured of: A wide Range of High Quality Fitness Equipment World Class & Industry Leading Supplements & Nutrition Personal and Friendly Customer Service Free Local Delivery - Within 15km* Click & Collect Available Fast & Affordable Shipping - Australia Wide Excellent Value for Money
Contact info
Unit 17, 2 bishop street, 2044, St Peters, Australia
- (02) 8021 7958
- hello@fitness-hero.com
- fitness-hero.com
3.2
Average
112 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great prices and quick turnaround
Great prices and quick turnaround on click&collect. Friendly staff sent me home with some free samples too! Will definitely shop again.
8 June 2022
Reply from fitness-hero.com
Hi Liz, thanks for the awesome review! It's great to hear the staff looked after you so well and you're pleased with your products. Look forward to helping you out with more equipment soon, thanks again, Fitness Hero
Reply from fitness-hero.com
Hi Peter, thanks for the great review! So good to hear you were happy with the service and we look forward to helping you out with more equipment soon! Fitness Hero
Best training equipment that I have…
Best training equipment that I have dealt with so far. Keep up the good work Mike!
26 April 2022
Reply from fitness-hero.com
Hi Sab, great to hear you're happy with the equipment and Mike looked after you well! Anything else you need don't hesitate to get in touch, thanks again, Fitness Hero
Reply from fitness-hero.com
Hi Adam, thanks for the review! Great to hear you're happy with the service and we hope you're pleased with your product once it arrives. Anything we can help with don't hesitate to get in touch! Thanks again, Fitness Hero
Awesome Products & Service
Fantastic range of products and helpful staff. A great business to deal with.
13 April 2022
Excellent product and friendly staff
Excellent product and friendly staff. Will back again for another pair 😃😃😃
7 April 2022
Reply from fitness-hero.com
Hi Feng, thanks for leaving us such a great review! Awesome to hear you love the product and the staff looked after you well. We look forward to helping you out with another pair soon! Fitness Hero
Great guys who in spite of the huge…
Great guys who in spite of the huge demand offered a first class service
24 March 2022
Reply from fitness-hero.com
Hi Youn, thanks for such a great review! Great to hear you're happy with the product, anything else you need don't hesitate to get in touch. Thanks again, Fitness Hero
Ordered on Friday afternoon delivered…
Ordered on Friday afternoon delivered to Brisbane on Tuesday lunchtime standard delivery. Prompt, well priced and as advertised.
22 March 2022
Reply from fitness-hero.com
Hi David, thanks for taking the time to leave us an awesome review! It's great to hear you received your products quickly, look forward to helping you out with some more equipment in future. Thanks again, Fitness Hero
Package ready for pick up day of order
Package ready for pick up day of order
No fuss no muss
17 March 2022
Reply from fitness-hero.com
Hi Michael, thanks for the review! Glad to hear there was no messing around and you got your products straight away! Anything you need in the future don't hesitate to get in touch. Thanks again, Fitness Hero
Reply from fitness-hero.com
Hi Anthony, thanks for taking the time to review us! Great to hear you received your products quickly and were happy with the service. Anything else we can help with please don't hesitate to get in touch. Thanks again, Fitness Hero
I received a pickup message 30 minutes…
I received a pickup message 30 minutes after placing the order and picked it up the same day.
The quality of the items I ordered was excellent and the price was also reasonable.
Thanks a lot.
6 March 2022
Reply from fitness-hero.com
Hi Antonio, thanks for the great review! Glad to hear you were happy with your click & collect order and are pleased with the quality of the equipment! Anything else we can help you with please let us know. Thanks again, Fitness Hero
Good equipment and good customer service
5 March 2022
Reply from fitness-hero.com
Hi Morris, thanks for leaving us a great review! Glad we could be of assistance and you're happy with your equipment. Look forward to helping you out again in the future. Fitness Hero
Reply from fitness-hero.com
Hi Nick, thanks for taking the time to leave us a great review! We're very pleased to hear you're happy with the service you received. If there's anything else we can do for you just let us know! Thanks again, Fitness Hero
Reply from fitness-hero.com
Hi Ben, thanks for the great review! It's so good to hear you're happy with your new equipment, if there's anything else we can help with don't hesitate to get in touch! Thanks again, Fitness Hero
It is a good company to deal with I…
It is a good company to deal with I highly recommend them I will buy from them again you cant go wrong good quality weights got the delivery when they said I would I'm very happy.
27 January 2022
Reply from fitness-hero.com
Hi Barry,
Your order was sent yesterday via TNT and should be with you on Monday. Tracking number is UFC00173091
Kind regards
Carl
Dosen't come with hooks or clips to…
Dosen't come with hooks or clips to secure bands to the bar ! small but necessary part of band to bar psychics to complete a workout .
25 January 2022
Reply from fitness-hero.com
Good afternoon Robert
Thank you for your feedback, We are a little concerned to what item you deem missing? The floor to ceiling punch bags contain everything you require in order to set this up. We are always more than happy to assist further or replace missing parts. Please get in touch with us and we will be happy to help you further.
Kind regards
Carl
Fitness Hero
Reply from fitness-hero.com
Hi Jeannette, thanks for taking the time to leave us a great review! It's so good to hear your were happy with our prompt service and we look forward to helping you out with more equipment in the future. Thanks again, Fitness Hero
Wide range. Competitive price. Fast shipping. Great service.
Wide range of products, competitive prices, fast shipping, and great service!
14 January 2022
Reply from fitness-hero.com
Hi Brad, thanks for taking the time to leave us a 5 star review! It's great to hear you're happy with the service and products! Anything we can help you with in future don't hesitate to get in touch. Thanks again, Fitness Hero
Great click and collect service
Bought 2 x 2.5kg weights. Competitively priced and was notified that they were ready for collection within an hour of completing the order. On arrival at the warehouse there was no waiting around.
12 January 2022
Reply from fitness-hero.com
Hi Mark, thanks for leaving us a great review! It's so good to hear your shopping experience with us was seamless and you're happy with the products, we look forward to helping you out with more equipment in future! Thanks again, Fitness Hero
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.