Two lovely polite young men, Ricky and Freddie, had to come from Devon to fit my decking in Harrogate. They worked really hard and did it in 2 days. I am really pleased with my decking. The reason I g... See more
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Fitrite did a reasonable job but now they have gone I can see defects. Rang them, twice, but no person has rung back. It’s only a small job, trim has started to come off at the start of the stairs. I... See more
Recently had Fitrite fit our garden decking. From the initial visit from Dan, who drew a plan, making sure all our requests were covered. The guys arrived on site and were polite and respectful. They... See more
Company replied
We recently had Fitrite do a decking installation to the front of my Mobile Home which was carried out by Terry, Liam and Andy. They did an excellent job and were very polite and friendly and made yo... See more
Company details
Written by the company
Manufactured in the UK, using first-generation recycled PVC with a virgin PVC outer skin, Fitrite deck boards are the leading premium, yet affordable decking solution. ** Holiday Home Decking ** Holiday Lodge Decking ** Balustrades ** Domestic Decking ** Garden Decking ** Patio Decking ** Garden Rooms ** Home Offices ** Home Gym ** Outdoor Spaces ** Lifestyle Sanctuary ** Anti-Slip ** Low-Maintenance ** Family-friendly * We specialise in Holiday Park, caravan and lodge decking. We provide verandah, deck and balustrade solutions for all sizes and configurations. A sustainable alternative to wooden decking, and an affordable, long-lasting alternative to composite decking. Low maintenance decks carrying manufacturers guarantees. Balustrade options include privacy screening, pickets and glass. * Fitrite Fencing & Decking is now considered to be one of the largest alternative, low maintenance, decking suppliers in the industry. * We are leaders in designing and producing innovative, premium quality PVCu products. Our core business is the creation and development of established market leading Fencing and Decking lifestyle products. * It’s simply astonishing how something so revolutionary can look so immediately at home. A seemingly plain space is suddenly an oasis of peace, relaxation and tranquility, and it’s all thanks to Fitrite. * Fitrite Fencing & Decking is changing the way that people view and use their outdoor, lifestyle area, starting by eradicating the hassle that comes with its wooden counterparts. * A Fitrite deck is truly a sanctuary for any occasion. This world may seem like a million miles away, but it could be waiting for you. Fitrite offers you the chance to add a stunning dimension to your caravan, lodge, pod, garden room, home and your life. It will keep giving for years to come and is always ready and waiting. * Garden rooms feature heavily in our repertoire with customers enjoying the flexibility to design to suit their needs with the durability that brings peace of mind. A garden room can be used as a home office, family space, gym, entertaining area, home salons or treatment rooms and can be built with one or all of these things in mind! Your imagination is the only limit. * Commercial projects include bars, eateries, F&B specialty settings, leisure and spa spaces and showground areas. With our national network of depots and fitters we are able to offer responsive time-frames and be agile within more complex construction projects. * We can help with accessible and disabled specification ramps and access solutions. Any dream outdoor space is an affordable luxury and our trained, specialist Fitrite Installers can make that dream come true. * If you are looking to re-imagine or design your garden we can offer help with garden rooms, decking, pergolas and an individually designed solution personalised for your needs. Whether the space is for family or work entertaining or simple enjoyment of the outdoors - we are here to help. * A choice of colours and finishes suit individual tastes and can compliment a lodge a home a garden or a commercial space. Whether it's contemporary grey such as graphite or anthracite or a softer ash grey; or maybe your preference is something more natural-looking and you would be taken with a gorgeous hazelnut; the choice is yours. Some traditionalists opt for or a brighter white or almond or like to blend with nature and choose an aesthetically pleasing green. Whatever your ideas, our combinations can be a mix and match to suit your tastes. * We are the decking experts and can guide you through everything you need to know.
Contact info
Unit F, St Modwen's Park, Spinners Hill, Wheatley Hall Road, DN2 4LT, Doncaster, United Kingdom
- 0800 304 7163
- trustpilot@fitrite.info
- fitrite.info
3.6
Average
473 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 1 month
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The staffs are nice and helpful
The staffs are nice and helpful. Mick Scales and Ellis are nice and kind.
They have built a very cozy garden room.
29 November 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you for your lovely feedback! We're thrilled to hear that you found the staff so helpful and friendly. Mick Scales and Ellis will be pleased to know you appreciated their kindness.
Great Quality and Excellent Work
Chose this company to put in full decking on our static van, including skirting and steps based on a friends recommendation. Reall glad I did as they have done a first rate job from start to finish. The materials were very good and the vertical posts were solid construction not hollow and so felt very sturdy. A special thanks to the two fitters, David Thompson and Kyle Williams. They worked almost non stop to get the project finished on time. Very professional,and friendly. Our neighbouring caravan owner also commented on their work ethic and friendliness. The price quoted was very competitive especially as the materials were of such good quality. Would highly recommend this company to others.
3 December 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you're happy with the decking, skirting, and steps installation, and that everything was completed to your satisfaction. David and Kyle will be really pleased to hear your positive feedback—they truly go above and beyond for every project. We're also glad that the quality of materials and competitive pricing stood out to you. Your recommendation means a lot to us! If you need anything else in the future, don’t hesitate to get in touch. Enjoy your new decking!
We found Fitrite product to be the best…
We found Fitrite product to be the best suited for our needs of a maintenance free deck. The company was really efficient as were the various team members we dealt with. The installation team, Kelsey & Ash were extremely efficient, polite and very tidy and left a very clean and perfect deck.
4 December 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your wonderful feedback! We're thrilled to hear that Fitrite was the perfect choice for your maintenance-free deck and that our team met your expectations. Kelsey and Ash will be especially pleased to know you appreciated their efficiency, politeness, and attention to detail. It’s great to hear that they left everything tidy and in perfect condition. We truly value your satisfaction and appreciate you taking the time to share your experience. If you need anything in the future, don't hesitate to reach out!
I think FitRite is an amazing company
I think FitRite is an amazing company. They’re super quick, really professional, and do such a great job. I love the fence and gate they installed—they’re solid and look fantastic. The whole process was smooth, and you can tell they pay attention to every detail. If you’re looking for quality work done right, I’d definitely recommend FitRite!
20 November 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your kind words! We're thrilled to hear that you're happy with the fence and gate installation, as well as the overall experience. At Fitrite, we strive to provide top-notch quality and service, so it's great to know that it shows. Your recommendation means a lot to us! If you ever need anything in the future, don't hesitate to reach out. Thanks again!
Had some decking designed and installed…
Had some decking designed and installed by FITRITE professionals recently and the whole process was easy and straight forward.
Shaun and Rob worked tirelessly on installing the decking from the design and their attention to detail and workmanship was exceptional.
Really pleased with the results.
Fantastic job - well done
4 November 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for sharing your experience! We're so glad to hear that you had such a positive experience with our team. Shaun and Rob will be thrilled to hear your kind words—they take great pride in their work, and it’s fantastic to know their attention to detail made a difference. We're really happy you're pleased with the results, and we appreciate you taking the time to leave such a great review. If you need anything else in the future, we'd be happy to help!
Massive Decking project
Found Fitrite on internet search, had no prior knowledge of their products, initial contact over phone friendly and helpful. Sales person enthusiastic and knowledgeable - product samples gave a good choice of options.
The team sent to build the decking were brilliant, the job was massive over 18 metres wide, garden on two levels which caused additional headaches plus the weather and mud didn't help either. The lads Morgan, Jake, Jenson & Chalky (a late replacement) were the nicest set of lads you could ask for, to do the work. Polite, courteous, friendly, helpful and more importantly hard working. Their work ethic couldn't be faulted and the standard and finish of their work was excellent. I would highly recommend that team of lads and Fitrite for future projects.
13 November 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for this fantastic review! We're thrilled to hear that your experience with Fitrite was so positive from start to finish. It’s great to know that our team, from the initial contact to the installation crew, made such an impression. Morgan, Jake, Jenson, and Chalky will be delighted to hear your kind words—they really do go above and beyond to deliver quality work, especially when faced with challenges like weather and tricky garden layouts!
We're also glad to hear you were happy with the product options and the overall service. Your recommendation means the world to us, and we're honoured to have had the opportunity to work on your decking project. If you have any more projects down the line, don't hesitate to reach out. We'd be happy to help again!
Fitrite Fantastic Company
From the first contact the process has been so easy.
The decking, fence and gate wasn't easy as it went round a conservatory, up steps and decking leading to the lawn.
It has been finished absolutely brilliantly, attention to detail and looks amazing. Paul, Taylor and Jenson were so professional and great guys.
The whole area has been cleaned and no mess has been left. Fantastic company. Many thanks
11 November 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us from start to finish. It sounds like your project was a bit of a challenge with the unique layout, but we're so glad that Paul, Taylor, and Jenson were able to bring your vision to life with such attention to detail.
We take great pride in not only delivering excellent work but also leaving the site tidy and spotless—so it’s great to know that was appreciated. Your kind words really mean a lot to us, and we're so happy you're pleased with the final result. If you have any more projects in the future, we'd love to help out again. Many thanks for choosing Fitrite!
Raised decking and steps
Raised decking and steps looking absolutely lovely. Extremely pleased with it. Kelsey and Ash were brilliant. Friendly helpful and really good at their job and worked so hard. Lovely lads. Nothing was too much trouble. Would definitely recommend Fitrite
28 October 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your lovely review! We're so happy to hear that you're pleased with your raised decking and steps. Kelsey and Ash will be thrilled to know that their hard work and dedication made a difference. It’s great to hear that they were friendly, helpful, and went the extra mile to ensure everything was just right for you.
Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. If you need any help with future projects, we'd be more than happy to assist again. Thanks once again for choosing Fitrite!
Decking Littondale Country and Leisure Park
The service from the Fitrite Sales Manager Joe to the site engineers who fitted the decking has been a brilliant service/experience.
Neil & Perry the installation team have been exemplary, they never stopped working they were meticulous with their work, checking all specification with myself during the 3 days on site. Neil and Perry are a credit to your organisation!
Having recently retired from Board Level position in a large Sales and Service organisation the last touch point is as important as the start of the journey, word of mouth recommendations go a long way.
It is not what somebody says you will remember it is how they made you feel!
thank you
Kevin & Janet
6 November 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for this thoughtful and detailed review, Kevin and Janet! We’re absolutely delighted to hear that your experience with Fitrite—from Joe in sales to Neil and Perry on-site—has been so positive. It’s great to know that Neil and Perry’s dedication to meticulous work and communication made such a strong impression. We’ll be sure to pass along your kind words to them—they truly are a credit to the team.
Your perspective, especially having had experience at a high level in sales and service, means a lot to us. We completely agree that how we make our customers feel is just as important as the product itself, and it’s wonderful to hear that we’ve achieved that for you.
Thank you for taking the time to share your feedback. Your recommendation truly means the world to us. If you need anything in the future, we’d be honoured to help again. Enjoy your beautiful decking!
Excellent service from Fitrite from start to finish!
Excellent service from Fitrite from start to finish! Speedy installation date from the time of first contact so we didn't have to wait too long for our new deck! Amanda from customer services called me half way through installation to check all was ok and the guys; Kelsey and Ash who fitted the deck were excellent, really nice guys and did an excellent and speedy job of removing my old deck and replacing it with an extended new one! The quality of the composite decking boards look far more superior than my old ones which were coming apart! I would definitely recommend Fitrite, thanks for excellent service and a top quality product that hopefully will last for years to come!
25 October 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with FitRite, from the initial contact to the completion of your decking project. It’s great to know that Amanda’s check-in during the installation and Kelsey and Ash’s hard work left such a great impression. They’ll be really pleased to hear your feedback!
We’re also glad that you’re happy with the quality of the composite decking boards and that they’ve provided an upgrade from your previous ones. We take pride in offering products that stand the test of time, and it’s wonderful to know you're excited about your new deck.
Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out—we’d be happy to help again. Enjoy your beautiful new decking, and thanks once again for choosing Fitrite!
I had a new veranda Nd skirt fitted 9th…
I had a new veranda Nd skirt fitted 9th Sept although. It looks lovely the guys worked. Hard. After they left saw the joining strip protruding upwards. On the back of my park home.plus they cut the cladding on my park home obviously they repaired. The joining strip but seem to be not accepting responsibility the. To Cut my cladding had several visits. Fro. Sales rep. Of Fitrite. None if them seem.ti be acknowledging the. Damage. Even though my friend pointed out the. Damage to Fitrite sales. Rep. Communucatuo been appalling from work starting. To finishing. The former sales rep nick butler on first visit to give. Quote was. 1.5 hrs late. Then the. New sakes rep Jon kates arranged to visit me 30th Oct. Came home from work waited he didn't turn up contacted hi. He put my appt. In for wrong day.. I've since reco. Mended the company one if my clients going ahead with the company had no Communucatuo. Issues.
4 November 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you for sharing your feedback, and I’m truly sorry to hear about the communication and issues you've faced. It’s disappointing to hear that despite the positive outcome with the veranda and skirt fitting, there were problems with both the joining strip and the cladding on your park home, as well as delays and miscommunications from our sales team.
Please accept our apologies for any frustration this has caused. We always aim to take full responsibility for the work we do, and it’s clear that we’ve fallen short in addressing your concerns to your satisfaction. It’s important to us that we resolve issues like this, and I can understand why you’d be frustrated with the lack of acknowledgment regarding the damage and the missed appointments.
I sincerely appreciate your patience, especially given that you’ve even recommended us to others. Rest assured, I’ll make sure your concerns are taken seriously, and we will do everything we can to rectify the situation. If you’re open to it, we’d like to arrange another visit to inspect the damage and ensure it’s fully resolved. Your experience is not the standard we strive for, and we are committed to making it right.
Once again, I apologize for the inconvenience and poor communication you've experienced, and I appreciate your feedback to help us improve moving forward. If you’d like to discuss this further, please don’t hesitate to reach out directly.
I found FItrite to be an outstanding…
I found FItrite to be an outstanding company .Their work was excellent and attention to detail amazing Friendly workmen and i was kept informed at all times with help from Amanda head of customer service
Im one happy customer
Would highly recommend them to anyone
Kind Regards
Caroline Clemmet
4 November 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with Fitrite. It’s fantastic to know that our team’s attention to detail and communication, especially with Amanda, made a lasting impression. We always aim to provide top-notch service and craftsmanship, and we’re so happy to hear you’re one happy customer!
Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. If you ever need anything in the future, we’d be more than happy to assist again.
Kind regards and thanks once again!
A Proper Job
The guys were great nothing was a problem. Paul and Taylor have done a cracking job on both deckings.outstanding quality and great service thank you.
1 November 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your fantastic feedback! We're thrilled to hear that Paul and Taylor did such a great job with your decking. They’ll be pleased to know their hard work and dedication made such a positive impact. It’s wonderful to hear you’re happy with both the quality of the decking and the service provided.
Your appreciation means a lot to us, and we’re grateful for the opportunity to work on your project. If you need anything else in the future, don’t hesitate to reach out. Thanks again!
Our decking looks lovely
Brilliant job done very happy with the work carried by Wadie and Mark. Nice to have something done hassle free. We are very happy with our decking outside.
25 October 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your kind words! We're so glad to hear that Wadie and Mark delivered a hassle-free experience and that you're happy with your new decking. They’ll be thrilled to hear your feedback!
We always strive to make the process as smooth as possible, so it’s great to know that everything went well for you. If you ever need anything else or have future projects in mind, don’t hesitate to reach out. Thanks again, and enjoy your beautiful new decking!
Very professional from start to finish Fitrite Decking
Very professional from start to finish, attention to detail always met, very hard working team.
18 October 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you for your wonderful feedback! We're so pleased to hear that you were impressed with the professionalism and attention to detail throughout the entire process. Our team works hard to deliver the best results, so it’s great to know their efforts were appreciated.
If you need anything else in the future or have more projects in mind, we'd be more than happy to help. Thanks again for choosing Fitrite!
Nottage Crescent Braintree
Job done by Kelsey and Ash. Both skilled, hard working employees. Very pleased with finished product.
Company were professional and fair in their dealings with me.
14 October 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your 5* Review, Mr O'Donovan.
absolutely disgrace
absolutely disgrace, job took well over quoted time to do. Then fence fell down, supplied the wrong fence to what we were quoted.
No response to my emails or any correspondence I send.
In the hands of the finance company. Do not use, they are a bunch of cowboys.
7 October 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Hello, please can you supply your name and address to greg.jewitt@fitrite.info so we can locate your order and look into this for you.
Would like to say a big thank you to…
Would like to say a big thank you to Fitrite. The work carried out on our property was conducted in a very professional manner, the fitters done a very highly skilled job under the difficult circumstances as the weather that day was non stop torrential rain. The lads just got on with it. Very impressed. Would highly recommend Fitrite to anyone. Many Thanks.
26 September 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your 5* review, Mario!
All the staff at Fitrite have been very…
All the staff at Fitrite have been very professional from start to finish. My request for a quote was answered the same day and an appointment to visit quickly followed. Nick was so helpful and came up with a design for the decking that far exceeded my expectations. The work commenced on the date I was given. The fitters Ben and Joe were amazing. They are friendly, helpful and extremely good at what they do. I am delighted with the decking, it has totally transformed my garden and I would highly recommend this company. 5⭐️⭐️⭐️⭐️⭐️
Pam BN13 2LL
26 September 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Thank you so much for your 5* review, Pam!
VERY UPSET CUSTOMER
After purchasing a brand new static caravan off of a well known caravan site, we opted to have some added decking to complete our new holiday home.
We had to wait approximately 8 to 10 weeks, not so bad, as we also had extra decking added to our other holiday home.
Decking done, looks lovely apart from quite a big mark to one of the pillars, we have tried to remove it, but sadly it won't shift.
We have only been waiting since April/May time for fitrite to finish the job and fit our gate that we also ordered and paid for, "through the park".
So sad as we have a little dog who would love it on park, I haven't brought him due to the lack of safety without the gate.
We have complained more than several times to the park, I've also contacted Fitrite myself to ask about my gate, spoke with Simon Sleep on the phone plus we've exchanges emails, his last one saying, he will look into this, that was roughly 2 weeks ago.
Please Fitrite, sort this our ASAP, otherwise can you refund me the cost of a new gate plus fitting, then we can look somewhere else?
1 April 2024
Unprompted review
Reply from Fitrite Fencing & Decking Ltd
Hello Julie, I am sorry you have had to reach out to us via trust pilot to sort these issues out. Please can you send your details, plot number and park name to greg.jewitt@fitrite.info and I will arrange to sort this out for you.
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