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Five Lakes Law Group Reviews 

6,266
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,253 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making the complex process much easier to understand. Many people appreciate the empathetic and caring approach of the team, who are dedicated to assisting with difficult financial situations and providing hope. Reviewers also highlight that they are kept well-informed every step of the way and receive quick, clear answers to their questions. The company's service is consistently described as efficient, managing debt resolutions in a timely and effective manner. Consumers find the overall user experience to be smooth and easy, significantly reducing anxiety and providing much-needed reassurance during stressful times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Clients share positive opinions on customer service, consistently praising representatives for being helpful,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and appreciation for the... See more

User experience

Consumers find the user experience to be positive, with many describing the process as easy, simple, and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some finding the payment plans affordable and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five Lakes Law group has been very professional and helpful with my needs. I would recommend them to everyone with debt relief needs. They have been nothing short of amazing helping with the proce... See more

Rated 5 out of 5 stars

Lynda worked with me to ensure I understood the entire process and what accounts we will be working with. As we record some of my hesitations regarding this being to good to be true, what is the cat... See more

Company replied

Rated 5 out of 5 stars

My specialist, Emilie Meredith, was excellent. She walked me through it every step of the way from explaining how the process works, explaining my options, as well as critically analyzing my financial... See more

Rated 5 out of 5 stars

Jeff was very pleasant to speak with about my debit situation. He walks me through their program process step by step explaining each step in great detail. With him doing this made it easy for me to... See more

Company replied


Company details

  1. Law firm
  2. Debt relief service

About Five Lakes Law Group

Written by the company

Five Lakes Law Group is a well-respected debt relief law firm with licensed attorneys that help consumers facing financial hardship.

Experienced, caring and easy to work with, our attorneys make debt help accessible to people struggling with unmanageable debt. Clients overcome financial challenges quickly and affordably through personalized plans that:

  • Provide 1-on-1 attorney support
  • Lower eligible monthly payments by 40%+
  • Resolve debt in as little as 24–48 months
  • Include a mobile app and 24/7 support

After a free consultation, our licensed attorneys will review your debt, income and goals to determine the best plan for you. Once enrolled, you’ll make one lower, consolidated monthly deposit and can monitor your progress in our easy-to-use mobile app.

Five Lakes Law Group helps individuals and families overwhelmed by credit card debt, personal loans or other unsecured debts. Many of our clients come to us after experiencing major life changes like job loss, reduced income, medical emergencies, divorce or other unexpected events. Five Lakes Law Group helps people move forward with confidence, clarity and control over their finances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

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4.8

All reviews

(6,266)

1,219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wilson makes you feel supported and reduces your anxieties!

Wilson was kind, knowledgeable, supportive and walked me through the entire process. He helped me feel more at ease and confident I was making the right choice.

1 June 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Glendean,
We’re grateful for your feedback and are delighted to hear about your positive experience with Wilson. Our team at Five Lakes Law Group is here to ensure you feel supported throughout your journey.
— The Five Lakes Team

Rated 5 out of 5 stars

Mr. Key

Mr. D'Andre Key, was very helpful, he was very professional and patient with explaining the process of how things were vs how they could be, once I took advantage of the program.
I personally appreciated the opportunity to speak with him.

24 April 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Mary,
Thank you for your wonderful feedback! We're pleased to hear that D'Andre provided you with exceptional support and clarity throughout your experience with us.
— The Five Lakes Team

Rated 5 out of 5 stars

Guided me in the right direction with…

Guided me in the right direction with making everything affordable and I can get this behind me.

30 May 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Jayson,
We're delighted to hear that our team guided you effectively towards your personalized plan. Your success is our priority, and we're here to support you every step of the way.
— The Five Lakes Team

Rated 5 out of 5 stars

David Huggins

Overall experience was phenomenal but I believe someone truly made the difference. David Huggins is exceptional and is top notch when it comes to knowledge, patience, and service. Incredible professional.

29 May 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Julio,
Thank you for your kind words! We're delighted to hear that David made such a positive impact on your experience with us.
— The Five Lakes Team

Rated 5 out of 5 stars

Aria spoke clearly and answered our…

Aria spoke clearly and answered our questions and shared her own experience using Five Lakes Law Group. Very upbeat personality and has the patience of a saint!

28 May 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Rebecca,
Thank you for your kind words! We're pleased to hear that Aria provided clear answers and shared her experience with you. Your feedback is greatly appreciated!
— The Five Lakes Team

Rated 5 out of 5 stars

knowing that someone has my back to…

knowing that someone has my back to help repaying this loan.

29 May 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Elizabeth,
We're pleased to hear that you feel supported on your journey to a debt-free future. Our team is dedicated to ensuring you have the assistance you need.
— The Five Lakes Team

Rated 5 out of 5 stars

It's move a head

It's move a head, I want to pay and get it over with mental it both me,

31 May 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Regina,
We're pleased to hear you’re ready to move forward with your program! Our team is here to support you every step of the way as you work towards achieving your financial goals.
— The Five Lakes Team

Rated 5 out of 5 stars

Very satisfied

30 May 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Rafael,
We’re pleased to hear that you are satisfied with your experience with us. Thank you for taking the time to share your feedback!
— The Five Lakes Team

Rated 5 out of 5 stars

Lydia was fantastic

Lydia was fantastic and it was very apparent that she believes in the process and truly cares. She was knowledgeable, patient, honest, and easy to understand. More than that she took the time to be sure I understood.

27 May 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Chris,
We're grateful for your feedback! It's wonderful to hear that Lydia provided such exceptional support and knowledge throughout your experience with us. Thank you for taking the time to share your thoughts!
— The Five Lakes Team

Rated 5 out of 5 stars

Wilson was very thorough with helping…

Wilson was very thorough with helping me understand. He spent almost two hours making sure I understand the program, the beneficial impact to my debt resolution. Most importantly, he was personable and seemed genuinely concerned about helping me get debt free. Thank you!

27 May 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Jonathan,
We're delighted to hear about your positive experience with Wilson. Our team is dedicated to providing personalized support, and it's great to know that Wilson made a meaningful impact on your journey to financial freedom.
— The Five Lakes Team

Rated 5 out of 5 stars

Transparency & Client Satisfaction is Priority

Megan was patient and accommodated for my busy lifestyle. She picked up where we left off on 2 occasions and never showed any frustration nor lost track of the focus points. Her professionalism and direct approach gave me the confidence to move forward.

24 May 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Yamyly,
We’re delighted to hear that Megan's professionalism and support made such a positive impact on your experience with us. Thank you for sharing your thoughts!
— The Five Lakes Team

Rated 4 out of 5 stars

They listened when I talked

They listened when I talked, and told them about my money problem. I could not afford to keep paying them monthly, so I set up a plan that I could afford, and they helped me to get back on target

8 June 2025
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Gwendolyn,
We're pleased to hear that our team was able to listen and support you in creating a personalized plan for your financial situation. Your journey back on track is important to us!
— The Five Lakes Team

Rated 5 out of 5 stars

Company helping me get out of debt

Company helping me get out of debt

25 May 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi there,
We're excited to hear that you're experiencing positive results in your journey to financial freedom with us. Thank you for sharing your feedback!
— The Five Lakes Team

Rated 5 out of 5 stars

Everyone I have spoken with is caring

Everyone I have spoken with is caring, supportive, and so helpful.

26 May 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Jodi,
We’re pleased to hear that you found our team caring and supportive. Your positive experience is what motivates us to continue providing exceptional service.
— The Five Lakes Team

Rated 5 out of 5 stars

Five Lakes Law Group Credit Management Interview

I had a great experience enrolling in the Five Lakes Credit Management Program because of the patience, kindness and understanding attitude of my Five Lakes Law Group representative.
This company exemplifies a willingness to explain the proper steps to help manage one's credit deficits. I feel like Five Lakes performed within the bounds of fairness without making a person feel insulted or shamed about their debt issues.

25 May 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Irene,
We're delighted to hear that your enrollment experience with us was positive and that our team member provided the support you needed. Thank you for recognizing our commitment to helping clients achieve financial freedom with respect and understanding.
— The Five Lakes Team

Rated 5 out of 5 stars

They're getting me out of debt

They're getting me out of debt. Keeping me informed of their progress.

24 May 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Joanna,
We're excited to hear that you're finding value in your experience with us! Keeping you informed and guiding you towards a debt-free future is our priority.
— The Five Lakes Team

Rated 5 out of 5 stars

So far it has been a very pleasant…

So far it has been a very pleasant experience they assure me that I was doing the right thing by trying to pay off my outstanding debt in good faith. I am 81 and was worry about losing my home over debt but they gave me hope and encouragement. They never treated me like like a bad person. I thank them for their service and solution. LA Roberts

24 May 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Lucyann,
We’re delighted to hear that your experience with us has been so positive! Our team is dedicated to providing support and encouragement as you work towards a debt-free future.
— The Five Lakes Team

Rated 5 out of 5 stars

Each time I have an interaction

Each time I have an interaction, the staff are courteous and professional. Questions are answered completely

14 May 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Morghan,
Thank you for your kind words! We're pleased to hear that our team members have provided you with courteous and professional support. Your experience truly matters to us.
— The Five Lakes Team

Rated 5 out of 5 stars

Helpful and speedy service

Helpful and speedy service

23 May 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Carman,
We’re pleased to hear that you experienced helpful and efficient service with our team. Thank you for sharing your positive feedback!
— The Five Lakes Team

Rated 5 out of 5 stars

Everything is getting resolved exactly…

Everything is getting resolved exactly like I was told . Very helpful and professional !!

23 May 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Edward,
We're excited to hear that everything is progressing as promised! Your acknowledgment of our team's professionalism and support means a lot to us.
— The Five Lakes Team

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