Fivestar Services - Euronics  Reviews 

307
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the local store staff are extremely knowledgeable, polite, and always genuinely willing to help choose the right home products. Delivery services are consistently prompt, and people deeply appreciate that new appliances are installed efficiently while old units and unwanted packaging are completely removed. A few other people also felt that shopping either securely online or directly over the phone is remarkably straightforward, easy, and convenient. Consumers additionally noted that the business offers very fair and competitive pricing alongside friendly, reliable customer support whenever professional assistance is needed.

What people talk about most

Service

People report positive experiences with service, noting friendly and efficient support from initial enquiry... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Delivery service

Consumers find delivery service to be prompt and reliable, with many reviewers highlighting that items arrive... See more

Product

Reviewers mention positive feedback about product quality, highlighting excellent items like tumble driers,... See more

Order

Customers consistently note satisfaction with the order process, highlighting the clear website,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

washing machine broke day after coming back from holiday. rang to order a new one and this came up as next day delivery. then recieved a call at about 8pm from Richard to sort out delivery although sh... See more

Rated 5 out of 5 stars

After our Tumble dryer stopped working, we thought we would try a local business. Five-star, Euronic were brilliant 👏 Made our decision quickly, thanks to them. Really good value, including deliv... See more

Rated 5 out of 5 stars

We bought our new washer from the cleveleys branch and the chap in the store was brilliant with us. Really knowledgeable and friendly. Transaction was easy and their installation engineer arrived... See more

Rated 5 out of 5 stars

Absolutely brilliant experience from start to finish Staff in store very knowledgeable - the delivery staff treated our property with respect and even put our microwave back in it's correct place... See more


Company details

  1. #5 of 133 best companies in Appliance shop
  2. #2 of 30 best companies in Appliance parts supplier
  3. #4 of 28 best companies in Appliance repair service
  4. #1 of 2 best companies in Vacuum cleaner repair shop
  5. #1 of 6 best companies in Washing Machine & Dryer Repair Service

Written by the company

Fivestar Services - Euronics is a very well established appliance specialist in Thornton-Cleveleys for over 40 years. We are located next door to cleveleys nursing home. We sell and install electrical appliances at very competitive prices, all year round. We are also part of the very large Electrical buying group, which means we have the buying power to compete with the large multiples on price, whilst still offering that friendly local shop service we have all grown to love, but is a rarity in today’s world. We also repair some types of appliances. Big enough to compete, small enough to care. We Deliver, We install, We Recycle, We Care.


Contact info

5.0

Excellent

TrustScore 5 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(307)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I rang the store

I rang the store in the morning. I was informed which items they sold and currently had in stock. She was very helpful and pleasant. She put 2 items away for me to look at. Later that day I called in and purchased them.

7 August 2025
Rated 5 out of 5 stars

Efficient Service & Friendly Tearm

I recently had very positive experience with Five star Service through Euronics. The staff were professional, polite, & kept me informed throughout the process.
Everything was handed smoothly from the booking to delivery & setup, & they made sure I was satisfied before leaving. it's refreshing to deal with company that vales customer care & attention to detail.
Highly recommend their service-reliable, respectful, & well-organized.

29 July 2025
Rated 5 out of 5 stars

Excellent service and customer care

Excellent service and customer care, had an issue with replacement fridge freezer as was wrong size for integrated unit , had to remove and refit shelving to accommodate,five star was very patient and accommodating and together we resolved the issue,very happy with purchase-new fridge freezer is brilliant and would highly recommend.

23 June 2025
Rated 5 out of 5 stars

Great service.

Great item, prompt 'early' delivery than forecast. Item arrived ahead of schedule at shop. Polite staff when in communication. As it says Five star service

5 June 2025
Rated 5 out of 5 stars

Speed, efficiency and 5 star service

Went into the shop yesterday at nearly 5pm and my washing machine has already been delivered and fitted today.....not even 24 hours! Super efficient and lovely staff. The machine was the same price as AO.com so you can still stay local. I wanted a local company to get the personal service and I know if there's any issues they will sort it based on the service etc so far. I really can give an easy 5 star to this company, thank you to all.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Purchase of a new dishwasher.
No heavy sales pitch, just guided us through the options. We ordered on the Wednesday and they delivered and installed the following Tuesday. Importantly, they took the old one away.
Brilliant service and excellent customer relations.
Thank you Five Star Euronics.

27 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look