5-Star Imports Ltd 

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Rated 5 out of 5 stars

Excellent service from start to finish. These guys work so hard to bring like-minded American sports fans products from the USA. They're constantly keeping everyone in the loop about sales, deals and... See more

Company replied

Rated 5 out of 5 stars

Top service, good blokes - just what you need really. Customer service second to none, you get an answer within minutes and updated daily as to where your items are. Quicker than most deliveries you g... See more

Company replied

Rated 5 out of 5 stars

Just received my first order in really quick time. Having used other services, these guys are the best way I've found to get US sports merchandise in the UK. Really transparent, honest and open. I'll... See more

Company replied

Rated 5 out of 5 stars

Amazing communication, my first choice wasn’t available so they looked and found a couple of options for me so I could still get the jersey I wanted. Kept me updated with delivery progress too! Proper... See more

Company replied

Company details

  1. Sportswear Shop
  2. Basketball club
  3. American football club
  4. Ice hockey club
  5. Football club

Written by the company

We import merchandise from America's biggest sports: NFL, NHL, NBA, MLB and MLS.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Never disappointed

Never disappointed. Great service, value for money and responsive.

Thank you!

23 August 2023
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thank you Paul

Rated 5 out of 5 stars

Cheaper, quick way to get your American goodies

I love my American sports items so I’m so glad to have found Neill, who runs this. Very friendly and helpful and all orders arrive in timely fashion. He posts the tracking details so you know every step. You are saving a lot of money and the hard work done for you! I really do recommend him. I trust him and that’s the most important thing of all.

12 February 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Ordered 3 times from them now and every time it’s fast, easy and reliable. Can’t recommend them enough. Fantastic service and I’m sure I’ll be using them again in the future.

16 September 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thank you Michael

Rated 5 out of 5 stars

Get your sports gear from here

The guys are great, the products are amazing and service is second to none. Honestly the best service ever, received everything I've ever order quicker then expected and never had an issue with 5-Star Imports.

20 August 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thank you Danielle

Rated 5 out of 5 stars

Nothing is two much trouble

Nothing is two much trouble whether it’s just a enquiry about something or you are placing a order brilliantly run and amazing service thank you guys.

7 August 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thank you Mark

Rated 5 out of 5 stars

Now used 5 Star for multiple orders and…

Now used 5 Star for multiple orders and they have been great. I think the true sign of the service is when there are issues, as we had on one order. The 5 Star team communicated the issue quickly and proactively worked with me to resolve it as quickly as they could. It’s this service when the chips are down that makes the difference. I’ll also add that the route cause of the issue was not of their making, but that didn’t change their ownership of it, or their focus to resolve it. On the back of this I would thoroughly recommend them to anyone that asks.

7 August 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Appreciate that, thank you

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
These guys work so hard to bring like-minded American sports fans products from the USA. They're constantly keeping everyone in the loop about sales, deals and shipping statuses. I ordered two Sports Illustrated magazines from them earlier this year and I couldn't fault the service. They're polite, approachable and really go out of their way to help people with queries and requests. Once I have the funds, I'll be taking up an annual membership. If these fellas can't provide what you're after, they'll happily point you in the right direction.

7 August 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thank you Lauren

Rated 5 out of 5 stars

Top notch service

Top notch service, I have ordered 3 times with these guys, excellent service and communication, can not rate highly enough.

7 August 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Cheers Gary

Rated 5 out of 5 stars

The most helpful group ever 😍😍

The most helpful group ever 😍😍
Neil & Stewart do their upmost to help & always do
The service & product are unbelievable
Wouldn’t think about going anywhere else
If you do you’re are bonkers

7 August 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thank you Darren

Rated 5 out of 5 stars

Good Reliable company to use if you…

Good Reliable company to use if you want USA sports merch here in the UK. Have received 3 orders from them so far and all came well packed and in quick time, currently waiting for my 4order to arrive but I'm sure it won't be along, definitely recommend

6 April 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thank you Sir

Rated 5 out of 5 stars

If you love US sports this is the company for you

The absolute best shopping experience. From the US to your door in a couple of weeks is unbelievable. The only way it could get better is if Neill or Stewart hand delivered with a coffee for you to start your day with. More orders on the way.

17 March 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

😂😂 now there’s an idea!!!! Thank you for that Michael

Rated 5 out of 5 stars

Reliable and quick and keeps you informed

Used them to get some merch from US which was not available in the UK and it came quickly and packed well, reliable and will recommend them to anybody who is not sure if they are reliable. Will use again when buying merch from US

15 March 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thanks Phil, appreciate that

Rated 5 out of 5 stars

Fantastic service and products

This was my first experience ordering and the service was unbelievable. I was kept up to date with shipping and the progress of my order. I would highly recommend using 5 Star.

4 March 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thank you Dan

Rated 5 out of 5 stars

These guys are amazing

These guys are amazing, they keep you updated with every step of your order. Nothing is too much trouble for them & I'd recommend them 100%

1 March 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thank you so much Jen

Rated 5 out of 5 stars

Excellent customer service!

The customer service you get from 5-star imports is second to none!! Can’t recommend them enough, you will not be disappointed!!

28 February 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thank you Anthony

Rated 5 out of 5 stars

Better than 5🌟.....

Ordered 3 times...never had an issue. Constantly updated on order progress...Overall service is worth more than 5 🌟 's....

28 February 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thanks Peter

Rated 5 out of 5 stars

If I could eater higher than 5 stars I would!

I’ve only ordered with the guys once, but it was super smooth, and if there were any hiccups they got sorted straight away. Can’t fault their communication and service. 5 stars is not enough!!

28 February 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thanks Nicole

Rated 5 out of 5 stars

Every time I’ve ordered nice easy…

Every time I’ve ordered nice easy process.on top of that any problems they straight away sorted. All orders I’ve had to been quick to my door 👍🏻

28 February 2022
Unprompted review
5-Star Imports  Ltd logo

Reply from 5-Star Imports Ltd

Thank you Steve

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