Five Star Professional Reviews 

188
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Don't talk to them! Don't email them. Once you do, you will be called and emailed FOR LIFE! They will never stop harrasing you, no matter how many times you unsubscribe, for your entire life! When y... See more

Company replied

Rated 5 out of 5 stars

Nina Hollander is simply the best! Multiple real estate transactions over a 20+ year relationship. She's as much a friend as our agent and has always delivered above and beyond expectations. When we t... See more

Rated 5 out of 5 stars

Our realtor, Cheryl Wambach, did an outstanding job in helping us find and purchase our new home. She was especially helpful with helping with forms and details since we were buying a home remotely. S... See more

Rated 5 out of 5 stars

Five Star Professional has been a great partner for the last 10 years. Proud to be selected by Five Star into this special group of Realtors, they helped me engage and promote news of my selection, th... See more

Company details

  1. Business Services

About Five Star Professional

Information provided by various external sources

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Who is Five Star Professional?


Five Star Professional conducts research to recognize outstanding service professionals in the wealth management, real estate, mortgage, and insurance industries. We've been in business for over 16 years, focused on defining and promoting professional excellence!


Five Star Professional is based in Eagan, Minnesota.


Read More About Us

What makes a professional a Five Star Professional?


We conduct thorough, independent research in major metros across the country to indentify outstanding professionals. For our home professionals, we survey consumers, review production information, and solicit evlautions from a local blue ribbon panel of experts to narrow down our list of award winners. For our financial professionals, we obtain peer nominations, review credentials and industry standing, and conduct a thorough background check to ensure our list includes only the best!


Research Process

I'm a home professional, how do I become a Five Star award winner?


If you are a real estate agent, mortgage professional, or home/auto insurance professional, you can be considered for the Five Star award. First, you need to be nominated by one of your clients. Simply direct them to our Home Professional Survey to get started on the process.


Home Survey

Contact info

3.8

Great

TrustScore 4 out of 5

188 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(188)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Setting up a time to do interview was…

Setting up a time to do interview was difficult. Once I did interview the "packages" were not clear to me. Anytime I asked something it just seemed like the answer was the $1200 package would fit you best. I really wanted to know about some individual pieces and no one ever let me know how that could be done.

23 October 2019
Unprompted review
Rated 2 out of 5 stars

Phone calls are a waste of time

Phone calls are a waste of time
it is annoying to have to have a conversation that is basically a sales call, and then another call with someone after that.

23 October 2019
Unprompted review
Rated 5 out of 5 stars

Organized and competent organization…

Organized and competent organization with ongoing annual reviews of area professionals to help promote and validate why they are the best in their fields. Nice promotional marketing materials and social media posts

27 August 2019
Unprompted review
Rated 5 out of 5 stars

9 Years with Five Star -- a great experience

I have been proud to be selected as Five Star Professional for nine consecutive years. I greatly appreciate the value of this independent, survey-driven process and I find the tools and resources the Five Star organization provides to be powerful. My real estate practice is entirely dependent on repeat clients and their referred friends and families, and the credibility of this Five Star rating is important in supporting that approach.

22 August 2019
Unprompted review
Rated 4 out of 5 stars

I always give only 4 stars for people…

I always give only 4 stars for people that do a wonderful job, as I believe that there is always room for improvement. I rate my own service the same way, so I always strive to do better every day. Thanks for all that you do.

22 August 2019
Unprompted review
Rated 5 out of 5 stars

A terrific organization...

A terrific organization that provides award winners with social media tools enhancing communication with clients and social media followers.

22 August 2019
Unprompted review
Rated 3 out of 5 stars

it only takes one rude customer rep, to bring your review down

I felt that initially the fellow that helped me was nice, then I was turned over to a woman that was not very patient and rude. She
Mentioned several times that she didn’t expect to be on the phone for so long,
She had other appointments and was very busy. I was shuffled along w other people
And needed help w setting things up, so I was disappointed w one service rep & that
Tainted my experience. thank you

21 August 2019
Unprompted review
Rated 5 out of 5 stars

Professional Staff

Everyone there is very professional and has great ideas for leveraging Five Star for your business.

21 August 2019
Unprompted review

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