I have a phone conversation about newly…
I have a phone conversation about newly filed Taxes and they were very professional and helpful.
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Five Star Tax Resolution, founded in 2007 by seasoned tax professionals with over 30 years of experience, is headquartered in Pasadena, California. Serving clients nationwide, Five Star Tax Resolution offers a wide range of tax resolution services and provides free consultations to prospective clients. To qualify, clients must have a minimum tax debt of $10,000. Beyond tax debt solutions, we assist with tax preparation, audit protection, and bookkeeping services. Our team holds prestigious certifications from leading industry organizations, including the NAEA, NATP, and CTEC, ensuring top-notch expertise and service for our clients.
959 S Coast Dr , 92626, Costa Mesa, United States
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I have a phone conversation about newly filed Taxes and they were very professional and helpful.
Attorney Kevin Nguyen, was very nice, informative and honest. He explained to me what was best for my tax issue. I highly recommend Five Star Rax Resolution.
Sheyenne is an AMAZING Rep of concern and follow up with the Customer. Allows you to Breathe when dealing with the Pressures of dealing with Tax issues past or present. Initially nervous because of all the scams out there. 5 Star is Legit. Period
I’m gonna write this review primarily about trust pilot. I am doing so because, when I see this brand logo (trust pilot) I am already with branding name alone expecting a brand that can be backed by the “BBB”. However, I’ve seen and experienced so much less then promised when it comes to the integrity of my personal information online . It’s not just IRS, it’s all the domains and business related information that is compromised and , lacking the very root of what structures a good solid foundation for a productivea d successful business not just for today or a month ,year, decade,century,ect it’s the ability to deliver what is expected and rightfully so being that these expectations come from reading the outline of what the service and /or services promise to deliver , offer , make available and what you do not need worry about, or what is safe guarded or there so promised to be and kept safe or choices that you we the people acknowledge and confirm like “ do not sell my info” , and/or cookie setting choices , yet the very infrastructure of the INTRANET PORTALS ,FRAMES AND PROCESSOR,MODEMS,SATELLITE LINKS ,AND/OR ALL DATA RECIEVERS AND TRANSMITTERS ARE NOT DAFE GUARDED AT ALL OUT INFO IS ST RISQUÉ OFTEN SOLD KNOWINGLY , KNOWLEDGE THE COMPANY IS AWARE OF AND THE CUSTOMER IN BLACK AND WHITE ON A CONTRACT AGREEMENT BETWEEN RHE CUSTOMER AND COMPANY CONFIRMED AND AGREED UPON BY MAKING USING ACCESSING YET THE COMPANY OR SERVICE (s) and the service providers the DATA TOWERS THE SYSTEM TRANSFER OF PERSONAL DATA AND INFO IS HANDLED THE EXACT WAY WE ARE TOLD IT WILL NOT BE ACCORDING TO COMPANY POLICIES , IM NOW CONFRONTING AND CHALLENGING THE REASON AS TO WHY , A LIST OF DATES TIMES SITES AND INFO THAT IS PROVEN BEYOND REASONABLE DOUBT AND BARE THE BURDEN OF PROOF DOCUMENTED AND UPLOADS,DOWNLOADS,SCREENSHOTS AND EMAIL PDF J.PEG ECT OF PREVIOUS ATTEMPTS TO SOLVE THE ISSUE THROUGH ARBITRARY BEFORE FILING A LAW SUITE IN THE COMPANY YO WHICH THE COMPANY HAS NEVER RESPONDED OR ATTEMPTED TO RESOLVE THE PROBLEM AND COMPENSATE FOR THE ISSUE THAT THE COMPANY CREATED AND NURTUTED ALL THE WHILE KNOWING IT WAS A DIRECT VIOLATION OF THE TERMS NOT A VIOLATION THAT 400 pages into the outline of expectations and do’s and donts but of which can be found in the first five pages of literature, this is unacceptable and a violation of the fourteenth amendment as well as the tenth amendment right and a direct disregard for the no fear act of which the company claims to uphold and claims to root the very principles and morale,(ethical principles) and of which we are failed endlessly, I,ALLEN LEE ASHER -BURTLER(-LESS SURNAME BUTLER) VALET=BUTLER=IDIOMA , THIS IS THE LAST FINAL NOTICE /SUMMONS, FIX THE PROBLEM OR I WILL MANUALLY GO THROUGH AND MAKE TH WORLD(s) well aware of the receipt and deceitful wording in which these trusted businesses and it entities are proposing and executing without making the individual aware of any (IDIOMA ) or meaningful information like that the meaning of the structured agreement may mean something entirely different then even the dictionary definition of thesaurus found word of similar or same meaning are not correct in the sense that you’re reading absorbing and processing, like barking up the wrong tree ( we’re not barking up a tree , but are not what the initiating party believes to be
RESPECTFULLY ”SUNSHINE “
“SY LEADERS ADDAMS”
-ALLEN LEE ASHER-BUTLER(GOVERNMENT ASSIGNED NAME AT BIRTH “DOCUMENTED VIA GOVERNMENT CERTIFIED CERTIFICATE”
The straightforward practice of the organization and the helpfulness of Tyler Lee was what reassured me I had made the right choice in Five Star Tax Resolution
I’m incredibly grateful for the team at 5 Star Tax Resolution. Going into this process, I honestly felt like my situation was nothing but obstacles, with no clear light at the end of the tunnel. It was overwhelming, and I wasn’t sure where to turn.
From the very beginning, 5 Star Tax Resolution changed that for me. They handled everything with professionalism and care, from filing to navigating tax relief, and their customer service has been outstanding every step of the way. What really stood out was how they made sure I felt supported, accommodated, and genuinely encouraged throughout the entire process.
They didn’t just help resolve my tax issues, they gave me peace of mind when I needed it most. I can’t thank them enough for the guidance and reassurance they’ve provided. Highly recommend.
My husband and I had not filed our taxes in several years because of a family situation that consumed us. We felt like if we didn't file our taxes then the IRS wouldn't know we owed. We knew we would eventually have to pay because we always owed, I overheard on the radio that the IRS may be willing to forgive a portion or all of the amount you owe. There were companies that would help with unfiled and unpaid taxes and negotiate with the IRS for you.
I pulled up the internet and searched for the best company for IRS help. I called Five Star Tax Resolution in October 2025, I spoke with Kevin Nyugen, settlement officer, to answer a few general questions about my situation. I was then transferred to Wessam Ibrahim, attorney, who instructed us on what we needed to do before they could get involved. I followed his instructions over the next few months and got our previous taxes done and secured our finances with the bank. They were very patient, knowledgeable and seemed to geniunely want to help us!
The next step was to add up all the years owed and share that amount with Kevin. He told me he thought they could help but nothing was ever guaranteed. He shared the step by step process of what they would try do for us with the IRS. We would be required to pay a fee for retaining their services and their assistance negotiating with the IRS.
This is where we are so far. I could not of picked a better company to work with. They never rushed us or made us feel embarrassed of the situation we were in. I could always email them with questions and know I would get a quick response back. If things continue to go this well, we should have a good outcome! This experience has been very pleasant and to have the assurance that we do not have to take on the IRS alone!
Kevin and team have been great with onboarding, getting into the specifics about tax and connecting with the IRS. Kevin and Gabby turnaround things very quickly and efficiently so I’m looking forward to seeing continued momentum with next steps!
We contacted Five Star for help with our tax situation resulting from unfiled returns. Matthew Kim handled our case with professional courtesy. He explained the potential outcomes and costs we would be facing. He also set up a 3 way conversation with an IRS agent to confirm our eligibility to qualify for tax resolution services. All of this before ever asking for any payment up front. Our apprehensions regarding the IRS were quickly relieved. Matthew then explained how the process would proceed, answering all our questions, and made sure we knew how to contact him if any other issues came up. We will highly recommend Five Star for tax resolution services.
I spoke with Scott Lee, he was so informative and made things easy for me to understand. He explained everything in details. I would highly recommend working with Scott Lee.
We are so relieved to have found someone to help with our tax situation. So far they have been very helpful and communicative. We are excited to see the results that they say are possible.
Five Star has great customer service. Kevin and Shyenne are very helpful in providing great exceptional service.
Very professional and communicates effectively with clients also knowledgable!
When you’re dealing with IRS problems, it can feel like you’re completely on your own. That’s exactly where I was before I spoke with John Wadsworth at Five Star Tax Resolution. After weeks of trying to understand everything myself, it was a huge relief to finally talk with someone who clearly knew what they were doing.
John didn’t rush the conversation or try to sell me on anything. He listened to the situation, explained how the IRS process actually works, and walked through the realistic options step by step. It was the first time the situation felt manageable instead of overwhelming.
Another thing that gave me confidence was knowing that their work is overseen by Victor Latham, a very experienced tax attorney who has spent decades working directly with IRS matters. That kind of experience matters when you’re dealing with something this serious, and it made me feel like I had real professionals on my side rather than just trying to navigate the system alone.
Communication has been clear and consistent, and every step of the process has been explained before anything moves forward. That level of transparency is rare.
If you’re stressed about taxes, collections, or IRS notices, I would absolutely recommend reaching out to John Wadsworth at Five Star Tax Resolution and at least having a conversation. Talking with someone who understands the system can change the entire outlook of the situation.
good this was years ago the date option is limited
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