Fantastic experience. Easy to navigate and order the exact parts I needed at a very reasonable price. The parts were picked within a day and then delivered to me halfway across the world, all within 6... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shipping delay published on the website was not respected. Contact by mail was neither easy nor difficult, but the answer was late and did not relate to the question. The product received was not an e... See more
Company replied
Hi, I am the founder of Fix My Kea (i prefer to be honest on this review) and you can check reviews on our 2 differents sells platform : Etsy and Ebay If you have any question or issues, do no... See more
Ordered a part in January, no updates so chased up for a delivery date, they then cancelled the order, not happy as I still require the replacement Unsure why advertise if they cannot supply
Company details
Written by the company
We offer a service providing spare parts, screws, and hardware for all brands, primarily IKEA furniture. Our goal is to encourage the reuse, sale, and exchange of used furniture. This is also why we offer free shipping and guarantee quality customer service in all our customers' languages.
Contact info
30 rue des bois, 75019, Paris, France
- contact@fix-my-kea.com
- fix-my-kea.com
3.5
Average
42 reviews
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheap and perfect customer service (but 8 days delivery a bit long)
Hi,
I am the founder of Fix My Kea (i prefer to be honest on this review) and you can check reviews on our 2 differents sells platform : Etsy and Ebay
If you have any question or issues, do not hesitate to contact us on our website or through marketplace as Amazon, Ebay, Etsy ...
14 March 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.