Fix Auto UK - Fix Auto Bentham Reviews 12

TrustScore 4.5 out of 5

4.3

Station Road, LA2 7LH Bentham, Lancaster, GB


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Rated 5 out of 5 stars

Excellent service, regular updates and liaised with insurance company for us also. Great little courtesy car. Van looks good as new.

Company replied

Rated 5 out of 5 stars

Great customer service and a great repair. Special thanks to Jane who was super helpful and understanding

Company replied

Rated 5 out of 5 stars

I received first class service from Fix Auto UK Bentham.My own car was collected on 1st September and a courtesy car delivered at the same time at the time arranged.My own car was returned as promised... See more


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Station Road, LA2 7LH, Bentham, Lancaster, United Kingdom

  • 015242 61782

4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service

Excellent service, regular updates and liaised with insurance company for us also. Great little courtesy car. Van looks good as new.

31 March 2026
Fix Auto UK - Fix Auto Bentham logo

Reply from Fix Auto UK - Fix Auto Bentham

We appreciate your five-star review! We're happy to hear that you received excellent service, with regular updates and assistance with the insurance company. It's wonderful your van looks new!
David Wright, Fix Auto UK

Rated 5 out of 5 stars

Great customer service and a great…

Great customer service and a great repair.
Special thanks to Jane who was super helpful and understanding

13 March 2026
Unprompted review
Fix Auto UK - Fix Auto Bentham logo

Reply from Fix Auto UK - Fix Auto Bentham

Thank you for your lovely review. Many Thanks

Rated 5 out of 5 stars

1st class

I received first class service from Fix Auto UK Bentham.My own car was collected on 1st September and a courtesy car delivered at the same time at the time arranged.My own car was returned as promised,duly repaired and valeted.I am very satisfied and would be happy to recommend.

9 September 2022
Rated 5 out of 5 stars

Very Professional and courteous

Very pleased with the service provided by one and all, They have done a good job on the car repair and customer service was excellent. Many thanks for your help

19 February 2022
Fix Auto UK - Fix Auto Bentham logo

Reply from Fix Auto UK - Fix Auto Bentham

Thank you for your kind words and review, we aim to provide the best service possible.

Rated 5 out of 5 stars

no problems

no problems ,satisfied

13 February 2022
Fix Auto UK - Fix Auto Bentham logo

Reply from Fix Auto UK - Fix Auto Bentham

Many thanks, we aim to provide the best service possible.

Rated 3 out of 5 stars

Disappointed to have to wait 3 months…

Disappointed to have to wait 3 months to get picked up for repair and had to get through to head office to complain.
After taking car I would have liked a courtesy call to explain delay in work due to wait for parts, instead I had to chase after hearing nothing for 2 weeks on a relatively minor repair. Car was returned with empty tank when I had halve filled courtesy car for return and car had not been detailed upon return
Staff were overall friendly, polite and helpful

29 January 2022
Fix Auto UK - Fix Auto Bentham logo

Reply from Fix Auto UK - Fix Auto Bentham

We are sorry that there was a delay in collecting your vehicle to start the repairs, we called to you to explain we had a bereavement to one of our staff and that was why there would be a delay booking the car in initially, which you were happy to wait at the time. When the vehicle came into the body shop for the repairs to be carried out unfortunately there was a delay on two back ordered trims that we were waiting for which delayed competition of the job. We really appreciated that you had filled the courtesy car with fuel, we are happy to give you a cash refund to pay for some fuel for your vehicle. We appreciate your feedback and we hope to improve our overall repair times in the future, the industry is experiencing many delays on parts due to the pandemic which is very frustrating for us as a repairer.
All the best, Many thanks

Rated 5 out of 5 stars

The team are so kind

The team are so kind, helpful and understanding. Their professionalism is without doubt.
I have my disabilities and my predicament was sorted without any worries or pressure.
Not many businesses like this around now.
Thanks so much, all 👍

3 December 2021
Unprompted review
Rated 5 out of 5 stars

A brilliant service

A brilliant service. Efficient, friendly and helpful throughout the repair.
The repair was great and they also cleaned my car inside and out. They even brought my car back to my home! Wonderful service!
Thank you so much.

26 October 2021

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