Fix Auto UK - Fix Auto Braintree Reviews 137

What a lovely firm to deal with, from the repairmen, to Megan who liaised with us throughout,even to the delivery driver Ian who returned our car.
Car was returned after undergoing a moderate front end repair, in excellent condition. (Performance vehicle)
No corners are cut with this firm, which is really good to see in this day and age. Our timing expectations were met, and we were advised at most stages of our repair.
Thoroughly impressed, and we would highly recommend to anyone in the North Essex region.

Did a good job on collected and returned it promptly. Courtesy car was excellent. Paperwork was swift and comprehensive. Staff very polite and responsive.

Fix auto were very efficient and professional, car was ready even before they said it would be, very pleased.

Excellent fast service from a very professional and friendly team.
We are very pleased with the work that has been done.

Superb service, everyone that I dealt with was very professional and courteous, also friendly and helpful. Work carried out to a very high standard

first time using Fix Auto, staff were really lovely leading up to the day of taking my car in, keeping me informed and organising a hire car through enterprise as there was an issue with the courtesy car. on the day of dropping off the car all the staff we're helpful & up to the day of collection. no complaints at all, car came back to me clean & tidy, all the repairs completed to a high standard.
No complaints at all, and if (fingers crossed not) i ever need body work done again i would 100% return here!

I can only say the service and repair were excellent. The car was back quicker than expected. The best part was the receptionist Megan kept me fully informed during the process. A well deserved 5 star review

All very courteous and efficient..excellent repair but particular praise to whoever cleaned the car after repair….it looked like a new car and had an amazing finish all over

Excellent service. Car collected on time the morning it was booked for collection, was called to advise the approximate time of collection and the driver arrived on time, excellent service, following collection was contacted with approximate completion date and was pleased to receive a call 2 days prior to estimated time of completion of the repair work advising the car was ready. Again delivery time was agreed and the driver arrived within that time give or take a few minutes, extremely pleased with the standard of the work and condition of vehicle upon receiving it back. All round the service was exceptional from all the members of staff who I had spoken to and the whole process was hassle free and professional. Would recommend this company to anyone interested in having bodywork done from minor damage to more complex work.many thanks for the service that not only met my expectations but exceeded them in the process being more than punctual and the repair being completed to a standard that left my vehicle back in the showroom condition it was in prior to being involved in being hit by a third party. Thanks once again.

Excellent service. Thank you for helping me out when my car was out of action

Really pleased with the work Fix Auto done on my Peugeot. Works completed within 1 week! Can’t fault their communication and work! One very pleased customer.

I couldn't fault this company from first point of contact to collection.
I was told my car may be 2-3 weeks, but was competed in a week.
Valeted inside and out back to having new leather smell in a 5 year old car.
Megan was a pleasure to deal with along with rest of team when there.
Can't be a bad bunch as they agreed to have an Essex and Herts air ambulance collection pot whom I volunteer for

Very happy all round

They delivered a loan car and collected mine. The repair was done quicker than I expected and then they returned my car and collected the loan car.

5 star service, excellent communication and speedy service.

Had cad repaired to an excellent standard as if it hadn't been in an accident, didn't take long to get my car back was picked up and dropped off and had amazing customer service from them, with communication and timing.
Over all brilliant body shop 100% would recommend!!!

all staff were very professional and extremely helpful. get the job done as quick as they can and keep you updated along the way.

Received a phone call from megan to arrange collection of my car, very good service. Ian was very professional on arrival and exchanged documentation. Car was fixed in just over two weeks with a courtesy car provided. Required additional isofix points in the courtesy car for child seats and this was taken into consideration. Received an email update during the time the car was away. On drop off of the vehicle they were very accommodating as I was at work and delivered my car back in a different town. Ian and don finalised more paperwork and was very friendly. Car was fully repaired and was very clean . Would happily use this company again.

Fantastic service from start to finish.
Courtesy car was delivered to my home with my car being driven to be repaired.
Car was repaired in a very quick time and first class workmanship.
All in all very good indeed.

Fix Auto we’re unbelievable had a courtesy car ready to go for me, took my car in and was ready to collect within a week, always kept me updated and when I arrived to collect my car they had cleaned inside and out but also fixed my day time lights which were out free of charge they were constantly accommodated

Really professional. Great job on the body work. Very quick turn around as well.