The whole team were so helpful from start to finish. The customer service is excellent and the quality of the work on my car 1st class. Will definitely use again in the future.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No updates and very slow repair.
Really positive experience with these guys above and beyond the service you expect these days. Helpful keep you informed and really great job. Thank you to Peter for arranging everything.
My experience of Mustows was very good. The people I spoke to were extremely helpful and courteous. They picked the car up for me, it was repaired quickly and cleaned thoroughly both inside and out... See more
Company details
- #22 of 37 best companies in Vehicle repair shop
- #12 of 17 best companies in Car Body Shop
- #8 of 8 best companies in Vehicle Dent Removal Service
- #33 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 3 Castle Way, NP26 5PR, Caldicot, Wales, United Kingdom
- 01291 421900
4.6
Excellent
21 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The whole team were so helpful from…
The whole team were so helpful from start to finish. The customer service is excellent and the quality of the work on my car 1st class. Will definitely use again in the future.
18 March 2026
Great service
Really good communication and dropped the car back off at my house as part of the service.
6 March 2026
The ease of getting booked in and they…
The ease of getting booked in and they responded very quickly to any qurstions, and did an excellent repair
2 March 2026
Great Service
Really positive experience with these guys above and beyond the service you expect these days. Helpful keep you informed and really great job. Thank you to Peter for arranging everything.
30 January 2026
staff been very professionals and they…
staff been very professionals and they updated me with the process. Thank you
15 January 2026
Very efficient and professional in…
Very efficient and professional in their dealings with this repair. Very good communications and pleasant people to deal with.
Thank you
8 December 2025
Friendly staff, very adaptable and an excellent repair
Friendly, efficient and an excellent repair
3 November 2025
Great standard of work
Very impressed with the standard of work, the door seems like new, and the overall service. Grateful they tried to finish the car ready for the day we needed it back.
3 October 2025
No updates and very slow repair.
9 October 2025
My experience of Mustows, Caldicot.
My experience of Mustows was very good.
The people I spoke to were extremely helpful and courteous. They picked the car up for me, it was repaired quickly and cleaned thoroughly both inside and out and returned to my house when all completed.
A perfect service for which I am very grateful.
3 October 2025
Matte paint finish - Excellent job!
My vehicle has a Matte paint finish, many body shops turned me away but Fix auto have done a great job - its to a factory finish standard, All the team were extremely polite and friendly
4 August 2025
Excellent Quality of Repair
Vehicle was collected and returned albeit 7 weeks later
because of obtaining parts
In my opinion a first class repair has been carried out and would highly recommend
25 July 2025
The repair was very good
The repair was very good, looks like new. Car picked up and returned, very helpful.
11 July 2025
First class body work repair
First class body work repair. Very helpful staff. Would recommend them to anyone!
12 June 2025
5 star service
5 star service from the team dealing with the body work repairs to my car. I highly recommend you use these guys…you won’t be disappointed! Thank you.
29 May 2025
Really efficient service.
Really efficient service.
My vehicle was in for accident damage repair, the job was excellent & the timescale involved was amazing.
Had my van back, good as new.
2 June 2025
Would recommned
Great communication throughout the process.
Body repair was exceptional and the car has come back looking brand new (both inside and out).
16 May 2025
Excellent professional service
Excellent professional service
Friendly staff with a good sense of humour
Thank you
2 May 2025
Great service from start to end!!
Great service from start to end. Knowledgable, efficient team. The work was completed to a really high standard and much quicker than expected.
26 February 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.