Fix Auto UK - Fix Auto Felixstowe Reviews 61

TrustScore 5 out of 5

4.8

15a Walton Avenue, IP11 3HH Felixstowe, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The entire process of getting my car repaired was simple and hassle free. From initial contact, to agreeing a date for repair, to car collection and return, all staff at the Felixstowe location were p... See more

Company replied

Rated 5 out of 5 stars

My 4 month old car was hit by an HGV, doing extensive damage to the off side drivers door, rear passenger door, and off side front wing. All three components were replaced with new parts, and respraye... See more

Company replied

Rated 5 out of 5 stars

Cannot fault service provided. Vehicle booked in reasonably quickly, car picked up on time and courtesy car provided. Updates provided and car returned early! Repair looks good. Staff who we were in c... See more

Company replied

Rated 5 out of 5 stars

Our insurance company requested that we use this company and we are so pleased they did. Despite our many phone calls everyone who we had contact with were polite, professional and extrememly helpful... See more

Company replied


Company details

  1. #16 of 39 best companies in Vehicle repair shop
  2. #8 of 17 best companies in Car Body Shop
  3. #6 of 8 best companies in Vehicle Dent Removal Service
  4. #20 of 64 best companies in Vehicle Repair
  5. #18 of 58 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 15a Walton Avenue, IP11 3HH, Felixstowe, Suffolk, United Kingdom

  • 01394 279062

4.8

Excellent

TrustScore 5 out of 5

61 reviews

5-star
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Rated 5 out of 5 stars

Above and Beyond!

I have never had the pleasure of dealing with such a wonderful, professional, kind and warm bunch of employees. I am still sure I owe them money for reassurances/checks they did for me. Great work, guys! Thank you! And some! The Toyota Corolla’s lady.

23 October 2025
Unprompted review
Fix Auto UK - Fix Auto Felixstowe logo

Reply from Fix Auto UK - Fix Auto Felixstowe

Alison Murphy,

We are so happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding our team's professionalism and warmth. Thank you so much for your wonderful feedback!

Fix Auto UK

Rated 5 out of 5 stars

could not have asked for better

Extremely helpful, efficient, good value, speedy, excellent work, very pleasant to deal with - perfect service all round. Could not have asked for better. Well done them and thank you.

24 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Felixstowe

s key-burr,

We're so glad to hear you received such helpful, efficient, and valuable service! It means a lot to us that you had a perfect experience and appreciate our work. Thank you!

Fix Auto UK

Rated 5 out of 5 stars

Cannot fault service provided

Cannot fault service provided. Vehicle booked in reasonably quickly, car picked up on time and courtesy car provided. Updates provided and car returned early! Repair looks good. Staff who we were in contact with were professional and personable.

16 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Felixstowe

JOHN BEAZLEY,

We appreciate your positive feedback! We're so glad to hear that you were pleased with how quickly your vehicle was booked in, the courtesy car, updates, and early return. It's great the repair looks good and our staff were professional.

Fix Auto UK

Rated 5 out of 5 stars

Repair following accident

Our insurance company requested that we use this company and we are so pleased they did. Despite our many phone calls everyone who we had contact with were polite, professional and extrememly helpful. They kept us informed on the progress and made a superb job of repairing our car. We would not hesitate to recommend them and would certainly use them again.

19 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Felixstowe

V. Morgan,

We're happy to hear that you were pleased with our service, especially with our team's politeness and professionalism. We appreciate your recommendation and are glad we could repair your car to a high standard, keeping you informed throughout the process.

Fix Auto UK

Rated 5 out of 5 stars

Great experience with Sam and the lads

Great experience with Sam and the lads, always professional on the phone. Workmanship second to none, loan car as well. I found them very honest and trustworthy. Paint work was spotless and would highly recommend 👍👍 Thanks Dave

4 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Felixstowe

David Scales,

We're happy you had such a positive experience! It's great to hear that you found our team professional and the workmanship to be of high quality. We appreciate your recommendation and thank you for your feedback.

Fix Auto UK

Rated 5 out of 5 stars

My 4 month old car was hit by an HGV

My 4 month old car was hit by an HGV, doing extensive damage to the off side drivers door, rear passenger door, and off side front wing. All three components were replaced with new parts, and resprayed to match the original paint finish.. The finish was excellent, as were the staff, who kept me informed of the progress throughout. I would have no hesitation in recommending FIxAuto (Feilxstowe)

25 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Felixstowe

Dave Shetland,

We're glad to hear that you were satisfied with the repairs to your car after the unfortunate incident. It's great to know our staff kept you informed and that you were pleased with the finish. Thank you for recommending us!

Fix Auto UK

Rated 5 out of 5 stars

Great service

Great service, friendly and approachable.
Carried out a 10/10 repair on my car, highly recommend :-)

7 August 2025
Fix Auto UK - Fix Auto Felixstowe logo

Reply from Fix Auto UK - Fix Auto Felixstowe

C AND S WAREHOUSING LTD,

We appreciate your kind words and 5-star rating! We're so glad you received great, friendly service and a fantastic repair. Thank you for recommending us!

Fix Auto UK

Rated 5 out of 5 stars

Many thanks.

Many thanks to Sam and his crew for a speedy turnaround and cleaned car. Car was delivered at 8 am on the morning of our holiday. One member of the crew even drove to Colchester to pick up a missing part. Thanks also to the collection and delivery men.

22 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Felixstowe

Barry Constable,

We're happy to hear that you were pleased with our team's swift service and the car's cleanliness. We appreciate your recognition of our team's dedication to going the extra mile. Thank you for your positive feedback!

Fix Auto UK

Rated 5 out of 5 stars

Great service - insurance claim

So efficient and friendly. Repair was completed quickly and I was updated when needed. Really accommodating with pick up and drop off times and car lovely and clean when returned! Thank you.

23 June 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Felixstowe

susan brown,

We're happy to hear that the repair was completed quickly and that you were updated throughout the process. We appreciate your positive feedback regarding our efficient and friendly service and accommodating pick-up and drop-off times.

Fix Auto UK

Rated 5 out of 5 stars

Minor Repair successfully repaired

Fix Auto Felixstowe carried out a minor repair on my car and nade an excellent job of it. Great service from my first contact with them to when I picked the car up. I would recommend them.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic team

Fantastic team, no hassle everything went smoothly from booking the car in to the completion. Kept informed and the team were polite and courteous. Reassured and very pleased with the repair nothing any trouble for them.

30 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Felixstowe

We're happy to hear that your experience was smooth and hassle-free, from booking to completion. It's great to know our team kept you informed and provided courteous service, making the repair process easy for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

Best service we’ve ever received for anything

Sam and his team fixed our car and gave us the best customer service that we’ve ever received for anything. We wish they could look after our house!

23 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Felixstowe

We're happy to hear that you received excellent service! It's wonderful to know we exceeded your expectations. Thank you for your kind words.

Rated 5 out of 5 stars

Fantastic service provided by Sam and…

Fantastic service provided by Sam and team. Efficient and helpful and very understanding of our requirements. I would highly recommend this company. They made a stressful situation run smoothly.

8 April 2025
Unprompted review
Fix Auto UK - Fix Auto Felixstowe logo

Reply from Fix Auto UK - Fix Auto Felixstowe

Thank you for your kind review and 5-star rating. We are delighted to hear that you were happy with the service and the standard of workmanship. We appreciate your feedback and are glad that we could make a stressful situation run smoothly.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Everything was done exceptionally well.

18 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Felixstowe

Sally Hope,

We're happy to hear that you had such a positive experience with our customer service. Thank you for your kind words; we appreciate your feedback!

Fix Auto UK

Rated 5 out of 5 stars

Absolutely brilliant service from Sam…

Absolutely brilliant service from Sam and rest of team - clip broken on bumper after snagging and wrenching it off - quick fix from these guys with no stress. Car is whole again thanks to your amazing service. Thank you

11 March 2025
Unprompted review
Fix Auto UK - Fix Auto Felixstowe logo

Reply from Fix Auto UK - Fix Auto Felixstowe

Thank you for your kind words and 5-star review. We are thrilled to hear that you were happy with the service you received and that our team was able to help you quickly and efficiently. We appreciate your feedback.

Rated 5 out of 5 stars

I recently used FixAuto for a repair to…

I recently used FixAuto for a repair to my car when someone accidentally reversed into me. The service from start to finish was excellent. The staff we dealt with were professional, responsive and friendly. I would definitely recommend them without hesitation.

23 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Felixstowe

Thank you for your kind words and 5-star review. We're delighted to hear you had a positive experience with us and appreciate your recommendation.

Rated 5 out of 5 stars

The service at FixAuto could not be better

The service at FixAuto could not be bettered.
Friendly and efficient staff made the whole experience of having my car repaired stress free.
I was kept informed of the repair progress and when it was compleat my car was delivered to my door.
The repair has been done so it's like the damage never happened.
Well done to Sam and his team.

10 December 2024
Unprompted review
Fix Auto UK - Fix Auto Felixstowe logo

Reply from Fix Auto UK - Fix Auto Felixstowe

Thank you for your kind words. We are delighted to hear you were happy with the service and work carried out. We strive to provide the best possible experience for our customers, and we are pleased that you found our communication to be excellent. We will pass on your feedback to the team.

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