Fix Auto UK - Fix Auto Glasgow North Reviews 

404
TrustScore 4.5 out of 5

4.7

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB


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Rated 5 out of 5 stars

Fix Auto were very efficient in the repairs of my car, and the end result is amazing. Any time I phoned the receptionists were very helpful and understanding. They made the repairs side of a non fault... See more

Company replied

Rated 5 out of 5 stars

My car was collected from my home and taken to the garage. I was informed in advance when it would be collected and they arrived very promptly. Communication from the garage was great, I was info... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Allied Fix Auto after someone crashed into my car, leaving a dent and paintwork scrapes. Elaine got my car in quickly and kept me updated throughout the whole process,... See more

Company replied

Rated 4 out of 5 stars

The company kept me updated on the repair and estimated the 7th of July for completion, unfortunately the wrong wing mirror was delivered and I was contacted to say it would be the 10th. I picked the... See more

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Glasgow North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom

  • 0141 336 1212

4.7

Excellent

TrustScore 4.5 out of 5

404 reviews

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4.7

All reviews

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5,527 reviews in the last 12 months

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Rated 5 out of 5 stars

Insurance repair

Car was collected on Monday with courtesy car dropped off. Repair completed by Friday and returned Saturday. Communication excellent and everything was explained very well. My expectations were well managed. The only delay was it took 10 days for my car to be collected but the turnaround for the repair was swift. The repair was excellent. Extremely happy.

1 June 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate you taking the time to leave us a review, your feedback is important to us. We are happy to hear your expectations were well managed. We aim to book customers in within 7 working days. this allows sufficient time for customers to send images we require to assess the damage, and also ensures parts arrive onsite for your booking in date.

Rated 5 out of 5 stars

Valeting the car and doing a great…

Valeting the car and doing a great repair.

5 June 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate you taking the time to leave us a 5 star review. We are happy to hear you were happy with your repair and our complimentary valet.

Rated 4 out of 5 stars

Car Alanbwas returned looking good loan car…

Car was returned looking good loan car was fine kept us on the road while ours was being repaired

29 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we really appreciate your feedback. We are happy to hear you were happy with your repair.

Rated 5 out of 5 stars

My car was picked up from my house then…

My car was picked up from my house then delivered to my house when repair was completed.
Both times the people were very helpful and friendly.
The repair was immaculate and they also valeted the inside .
I was also kept up to date throughout.
They made , what was a stressful time , a lot less stressful.

25 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate your feedback. We are glad to hear you were happy with our free collection and delivery service. We are delighted to hear you were frequently updated on your repair. Happy to hear we made a stressful time for you less stressful.

Rated 5 out of 5 stars

Courteous service

Courteous service, explained process, dealt with the issue.

26 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we appreciate your feedback. I am happy to hear our workshop controller explained the process with the registration plate and you were happy with the result.

Rated 4 out of 5 stars

Good to Deal with

Appears to be a very good repair and they are good to deal with. Car came back with a noise from the engine but they called on the mechanic who diagnosed it quickly as a loose heat shield. Impressive.

25 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we appreciate your feedback. I am happy to hear our mechanic diagnosed it was the heat shield that needed slightly tightened and resolved the issue quickly for you.

Rated 1 out of 5 stars

Avoid…poor customer service when challenged

Arrived today to collect my car after my insurance told me to take it here as an approved centre. Car had a deep scratch and scuff/dent on bonnet, like something had been dropped in it (car only 3 weeks old) that wasn’t there as part of the accident, the jack up points were covered in grime/dirt when I questioned it the manager, I can only assume he was the manager, as he did not introduce himself and had an attitude from the off, he said the marks were wax from the car, which maybe correct, I wanted to make sure no more scratches were under those mark, he made a comment that ‘you must be the expert’ they did wash off and body work was ok but they stated the dents and scratch were there when the car came in, I asked if this was logged and highlighted to the insurance then this should have been fixed, he said they noted it on arrival but wasn’t the area of the accident which is correct but those marks were not there when I left the car. Its been done between between pick up recovery and been taking to their garage for repair. They showed me pictures of their log of the car and the picture didn’t match the area I questioned and looked edited. They refused to email me the images so will be doing a GDPR request for all my data included edited and deleted items. The manager is very aggressive and childish taking the huff and walking off despite having no resolution until I asked what will happen. He wants to contact and claim my insurance to see if they will authorise repair despite this not being part of the accident and caused when not in my care. They wanted me to sign I was satisfied with the car but before that asking me to sign a blank document that I didn’t know what it was for until the lady scrolled back the iPad, I refused to sign it as I wasn’t happy, she said it’s just to say you collected your car, no the document says ‘I’m satisfied’ with the car which I am not. Let’s see if I get a call with an update tomorrow, doubt it. I will contact my insurance suggesting NOT to use them as an approved garage as not professional at all. Funny there was another customer collecting there car and rubbing the same area of their car that was damaged on mine!

25 May 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your recent review.
Your vehicle was recovered to our site by a recovery agent arranged by your insurance company. Upon arrival, all recovered vehicles are photographed immediately so that we can accurately record both pre-existing and accident-related damage. Please note that all images are time-stamped and cannot be altered.
Our Bodyshop Manager and Workshop Controller previously explained that, due to the recent hot weather, wax can sometimes seep from the drain holes, leaving visible marks. These marks were cleaned to allow you a clear inspection of the underlying panel and to confirm whether any damage was present.
I can confirm that when your vehicle arrived on 29th April, damage to the bonnet was identified and recorded during the check-in process. Based on our assessment, this damage occurred during the recovery of your vehicle. As discussed, we have provided your insurance company with our photographic evidence to demonstrate that the damage was present upon arrival at our site. Your insurer will now liaise directly with the recovery agent, who we believe will also have taken images prior to recovery.
We attempted to contact you earlier today but were unable to reach you; a voicemail has been left. We have now submitted a revised estimate to your insurance company. Please be aware that it can take up to 10 working days for the insurance engineer to review and respond.
We understand your concerns regarding the “satisfactory” note on the documentation. This wording is simply used to confirm that the vehicle was collected from our premises. However, we appreciate your feedback and will review the wording used on this form to prevent any future misunderstanding.

Rated 5 out of 5 stars

Did a great job

Did a great job, very friendly and helpful staff.

21 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for leaving us a 5 star review. We are delighted to hear that our team delivered a great service an you found them friendly and helpful.

Rated 5 out of 5 stars

My car was in for repair

My car was in for repair, after someone reversed into my passenger front door. Allied were so efficiant and got my car returned to me repaired and looking good again. I would definetley recommend them.

15 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate you taking the time to leave us a review. We are happy to hear our team was efficient and you were happy with your repair.

Rated 5 out of 5 stars

Great communication and repair

Great communication and repair, thanks!

18 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you so much for taking the time to leave us a review, we really appreciate your feedback. We are glad to hear you were happy with our communication and your repair.

Rated 5 out of 5 stars

Never expected it to be ready so…

Never expected it to be ready so quick,I was given a car not automatic, it just lay there as I could not drive because of my left knee operated twice, glad I can drive again, many thanks.

12 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate the feedback. We are happy to hear your repair was turned around quickly. I am sorry to hear you didn't use our courtesy car, had we received a call from you requesting an automatic we would have tried to meet your needs.

Rated 5 out of 5 stars

Quality repair service.

Quick service, top quality repair, friendly and helpful staff.

1 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. We are glad to hear to hear you were happy with your repair. I will pass your lovely comments to our friendly and helpful staff who will be delighted with the feedback.

Rated 5 out of 5 stars

The telephonists were very helpful and…

The telephonists were very helpful and courteous there was a small holdup but the finished job is perfect, thanks

7 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we really appreciate your feedback. We ate glad to hear our Customer Service Advisors were helpful and courteous.

Rated 5 out of 5 stars

Great!

Great communication, seamless transfer of cars and very happy with the body work fix. Even cleaned the car! Thank you

7 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We appreciate you taking the time to leave us a review. We're happy to hear that you had a great experience with our service and that you were happy with the cleanliness of your car.

Rated 5 out of 5 stars

Friendly and efficient service all…

Friendly and efficient service all round.

30 April 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review. We are glad you were happy with our friendly and efficient service.

Rated 5 out of 5 stars

Absolutely fantastic staff from start…

Absolutely fantastic staff from start to finish.. Really couldn’t have asked for anything more at all so thank you guys and girls.

28 April 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. I will pass your comments to our fantastic staff who will be delighted with your feedback.

Rated 5 out of 5 stars

Nice and trusted service.

Nice and trusted service.
Timely updates on the status of the vehicle.Providing curtesy car is really awesome. This is in fact a great service understanding the pain point of the Customer during the car absence.

I am very much satisfied with Fix Auto.
Kudos to the entire team.

30 April 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave your 5 star review. We are delighted to learn it was a good experience. Thank you omce again

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