Fix Auto UK - Fix Auto Gloucester Reviews 18

My Mazda MX5 repair was all sorted within four days and the work is of a high standard.
Great service.

Staff were very friendly .We had good information on what they were going to repair and how long it would take. They also cleaned the car after doing the repairs and the repair work looked fantastic . I would definitely recommend fix auto gloucester.

Aron and the lads did a fantastic job fitting some sports body kit
parts to my A class. Would highly recommend 🙌
Dave Taylor

Shoddy paint job on bumper, leaving a scratch on new paint job after advising couldn’t replace due to 4 month wait. Disregarded insurance company protocol for delayed parts. Misadvised on invoicing process for payment of service (which at £200 was good value)

Aaron in office was dismissive and rude

Formal complaint made to insurers with photos. They confirmed scratch

Professional and polite, got the job done and explained everything when I picked my car

Simply amazing service. After a tree branch landed on my car. My insurance company wanted to write it off. Fix Auto Gloucester came to the rescue and was able to get it back on the road. Quick, fast, very friendly nothing was too much trouble. Having a courtesy car clean and well-maintained was wonderful. My car looks like new. First class service and a very professional job. So so pleased I can't thank Teresa Aaron and the team enough. Xx

I cannot recommend this company highly enough. For their superb work, customer service and experience and obvious skills. You also get a 3 year warranty on the work.

I took my car to Ultimate, in a state of embarrassment, after I had gone to another workshop and unfortunately the previous workshop absolutely ruined what had been a small scratch to my vehicle. My vehicle was only a few months old and my pride and joy. I was in a very anxious and nervous state.

From the outset I was treated with professionalism and felt at utter ease with Sam. I felt listened to and that he understood my position and had complete empathy for me. He very obviously had extensive experience and expertise in the field. He explained what he suspected had gone wrong with the previous repair and explained how my vehicle would be restored to its original state. He displayed total empathy for the state my vehicle had been left in and reassured me that the vehicle would be restored to its former glory.

I appreciate undoing someone else’s mistakes takes a whole new level of experience and expertise. This was displayed in spades and with utter professionalism.

As promised my vehicle was repaired to the highest quality, great attention to detail and a brilliant finish. Car was not only repaired to a high quality the car had been beautiful valeted.

Throughout the whole process I was kept up to date and everyone I dealt with in the company was utterly professional.

Thank you so much I cannot thank you enough. I only wish I had found you sooner.

Thank you Aaron and the team for the attentive service regarding my BMW. Communication was spot on, they recognised parts were being delivered late which impacted the completion of work however they kept me up to date throughout and even delivered my car as I couldn’t get to the centre to collect it. That is over a 2 hour commitment for them. Thank you to the whole team. Would recommend and the work is fantastic, car like new again!

I called and spoke to Sam today enquiring into air con services for my car.

Sam explained the services available in great deal, and when I had follow up questions he articulated them in a manner that was easy to understand to someone not as well versed in cars.

After opting for an aircon re-gas, Sam advised I would be able to bring my car in later that afternoon.

I managed to find the garage easily due to clear signage.

Upon entering staff were readily able to welcome me in and very polite.

I chose not to wait at the premises, but they had chairs available, and a toilet to use if needed.

When returning, Sam took me to my car and explained what work was done, that no issues were discovered and asked me check I was happy. The aircon was back to its best.

This was my first time using Fix Auto Gloucester, and if I ever need any work or advice on my car in the future I wouldn't hesitate to contact them again.

Fix Auto in Gloucester recently repaired my car. What a fantastic company to deal with, professional service from start to finish, even went to the trouble of showing me the whole process through photos which was fabulous, thank you to all the team.

The staff were helpful, polite, professional and informative. The process was efficient and hassle free. I would definitely recommend FixAuto in Gloucester.

Fix autos Gloucester we’re absolutely brilliant. Can’t fault them very helpful staff would highly recommend Aron was super once again many thanks.

Really good service clear communication about the work to be done and timescale.Courtesy car for duration of the work. Good finish and going through the sequence of work done. Turned a miserable small accident into something ordinary and fixable!

Excellent job, all booked in and completed promptly. Aaron and Sam were very helpful with good advice and were very informative. The work was completed promptly and to a high standard.

The driver who pick my car and drop of the curtesy car was Tony, today also dropped my fixed car and picked up the curtesy car! Very polite nice Gentleman, also Chris from Fix Auto was very nice for all arrangements!
Thank you, Tony, Chris and Fix Auto, very professional bunch. Thanks

Very good quality and professional company 👍

The Gloucester team were brilliant. Did a great job at a great price and got the car back on the road really quickly. Would highly recommend.

Really excellent service. Came and collected my car which was incredibly helpful for me and did a great job.
Highly recommend. Many thanks