Repair was brilliant didn’t take too long either and the lady that was at the desk was very helpful with everything I needed and was very polite couldn’t fault anything very satisfied 👍👍👍 would d... See more
Company replied
Location
Switch locationMacfarlane Court Unit 1, Gapton Hall Industrial Estate, NR31 0LT Great Yarmouth, England, GB
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The quality of service received from Rebecca King the Customer Services Advisor was outstanding. Rebecca answered any questions we had and put our minds at ease throughout the process. Work was comp... See more
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The car is very well repaired as far as I can see; having so far only driven it up the road in the dark to check the lights and the general workings and driving feel. It seemed a long time taken to re... See more
Company replied
Had my car repaired by Fix-Auto GY (formerly Red Rocket) after third party damage. Communication was great, they covered everything, including courtesy car drop-off on completion. All as quoted and co... See more
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Company details
About Fix Auto UK - Fix Auto Great Yarmouth
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Macfarlane Court Unit 1, Gapton Hall Industrial Estate, NR31 0LT, Great Yarmouth, England, United Kingdom
- 01493 652588
4.7
Excellent
117 reviews
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Excellent service
Excellent service, lovely job and very happy with the overall experience!
4 November 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon,
Thank you for taking the time to leave us such a lovely review. We're so glad you were happy with our service and the quality of the work!
Kind Regards
Fix Auto Great Yarmouth
The quality of service received from…
The quality of service received from Rebecca King the Customer Services Advisor was outstanding. Rebecca answered any questions we had and put our minds at ease throughout the process. Work was completed so quickly and of a high standard by the mechanics. The car looked brand new after a fantastic valet from them also.
I would recommend Red Rocket Fix Auto for any work you need doing.
Thank you for a great job 👏🏽
6 November 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Rebecca Johnson,
We appreciate you taking the time to leave us a review! We're so glad to hear that you were pleased with the quality of service and how quickly the work was completed. We will pass on your kind words to our team.
thank you
Rebecca
Fix Auto Great Yarmouth
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
Thank you for taking the time to leave us a lovely review.
Kind Regards
Fix Auto Great Yarmouth
Great customer service
Great customer service! Car was immaculate when collected, it had been cleaned inside and out. Would definitely recommend!
24 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning
We appreciate your kind words and the five-star rating! We're happy to hear that you were pleased with the customer service and the car's presentation upon collection.
Fix Auto Great Yarmouth
Great company
Great company , car is immaculate again , very efficient company , even the courtsey car was literally brand new . Would definitely recommend for accident repairs
16 October 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We're happy to hear that your car is immaculate again and that you found our company efficient. We appreciate your recommendation for accident repairs!
Fix Auto Great Yarmouth
Brilliant service all round
Brilliant service all round, Rachel informed us throughout and made it a smooth process and all the work carried out was to an extremely high standard.
1 October 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning
We appreciate you taking the time to leave us a review. We're happy to hear that you received brilliant service and that the work was completed to a high standard, making it a smooth process for you.
Kind Regards
Fix Auto Great Yarmouth
Car repair was of good quality and…
Car repair was of good quality and guaranteed for as long as we owned the car, was very satisfied.
10 October 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We're happy to hear that you were very satisfied with the quality of our car repair. thank you for your feedback.
Kind regards
Fix Auto Great Yarmouth
A thorough repair was made
A thorough repair was made and we are happy with the work that was completed on our car. When discussing the work that was required, we were confident that you were ensuring that our car was returned to us in the excellent condition it was in before our non-fault accident. The only criticism that we have is that a courtesy car was not available to us for the duration of the repair. We could have had one 3 weeks in, but agreed that we could wait until we returned from holiday, as we were due to go away a couple of days later. However, there was not a car available for us upon our return. When one did become available it was only a week before our car was due to be returned (total repair time 8 weeks), we decided to not have it. This was because FixAuto had kindly agreed to drop our car off at our house if we didn't have the courtesy car, which suited us better. Another reason that we decided not to have the courtesy car for the last week was that it would have been a Fiat 500 which was far too small for our requirements. Unfortunately 'like for like' was not a factor when providing courtesy cars. Had we not got another car in the family, we would have really struggled without a courtesy car, even a Fiat 500, for the course of 8 weeks. Overall, we are pleased with the service and the quality of repairs that we received.
18 September 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We're happy to hear that you were pleased with the thorough repair of your car. We appreciate your feedback. Thank you for your comments.
Fix Auto Great Yarmouth
Great from start to finish
Great from start to finish, and even dropped my vehicle back to me, thanks again for a superb job
10 September 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We're happy to hear that your experience was great from beginning to end, including the vehicle drop-off. Thank you for your superb feedback!
Fix Auto Great Yarmouth
Great service again from Fix Auto
Great service again from Fix Auto and Rebecca and James are a pleasure to work with and do their very best to provide a high quality customer service aligned with good workmanship. Highly recommend.
18 August 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We appreciate you taking the time to share your positive experience! We're so glad to hear you received great service and were happy with our team's dedication to high-quality customer care and workmanship.
Kind regards
Fix Auto Great Yarmouth
Great!
I had my car repaired after an incident, through my insurance company. This was the garage chosen and I'm very glad, as the service was great. Rebecca was very helpful and gave great service, and the mechanics did a great job in fixing my car. They also cleaned it inside and out before collection, which I thought was a nice touch!
Would recommend highly
27 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon,
We're happy to hear that you had a great experience with our service! It's wonderful that you found our team helpful and that you were pleased with the repair work. Thank you.
Fix Auto Great Yarmouth
Friendly, professional service
Very nice people to do business with. I felt from the outset that my car was in good hands, and indeed it was returned to me promptly following a well-executed repair. They gave it a full valet, too, so that the car was much cleaner when I got it back than when I'd left it with them. A friendly, professional service from Rebecca and her colleagues; a job well done.
17 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon Mr. Booth
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you felt your car was in good hands and that you were pleased with the repair and valet service. We aim to provide a friendly and professional service to all our customers. We will pass on your lovely words to the rest of our team.
Kind regards
Fix Auto Great Yarmouth
good communication and informative…
good communication and informative during repair being carried out
9 July 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon,
We appreciate you taking the time to leave us this positive feedback. We're happy to hear that you were well-informed during the repair process.
Fix Auto UK
Excellent communication throughout
Excellent communication throughout. The job done on the car could not fault!
14 July 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning
We're happy to hear that our communication was excellent and that you were pleased with the work completed on your car. Thank you!
Kind regards
Rebecca
There were very helpful with any…
There were very helpful with any problems with courtesy car,making they're way to come out to help.
My car was very well done clean inside & out looked like a brand new car very impressed, I'd like to thank the people who worked on my car a great job .
7 July 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We appreciate your kind review and 5-star rating! We're so glad to hear you were happy with the courtesy car service and the excellent work done on your vehicle. We will share your feedback with our team.
Kind regards
Fix Auto UK
Great communication and within deadline as specified.
Had my car repaired by Fix-Auto GY (formerly Red Rocket) after third party damage. Communication was great, they covered everything, including courtesy car drop-off on completion. All as quoted and completed within the timescale specified.
24 June 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon.
We're happy to hear that our communication and service met your needs after the third-party damage to your car. We appreciate your positive feedback regarding the repairs and service provided Thank you!
Kind regards
Fix Auto Great Yarmouth
Very professional and friendly service
17 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good morning,
Thank you very much for taking the time to leave us such a lovely review.
Kind regards
Rebecca
Excellent service
Very friendly. Quick service. Good quality finish.
Car cleaned inside and out. Would thoroughly recommend.
23 May 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We appreciate your kind words and 5-star rating! We're glad you were happy with our quick service, the quality of the finish.
Kind regards
Fix Auto Great Yarmouth
Excellent service
Excellent service. Really friendly helpful staff. Very pleased with the repair thank you.
8 May 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good morning,
Thank you for your kind words and taking the time to leave us a review. We're thrilled to hear you were happy with our service and the quality of the repair.
Kind regards
Fix Auto Great Yarmouth
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Hi,
Thank you for taking the time to review our services, as you know we did not complete any repairs on your vehicle due to a decision that was out of our control. We apologise for any inconvenience caused we can ensure you that at Fix Auto Great Yarmouth we pride ourselves in excellent customer service and hope that in the future we are able to offer a better experience.
Thanks
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