Despite 2 months of waiting I picked up my car earlier today. They have done an absolutely brilliant job and couldn't be happier, they certainly know their stuff. Communication was also excellen... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my... See more
Company replied
I cannot fault my experience of Fix Auto Harlow! The repair on my car was literally amazing and the customer service I received from Abbie was superb. She was so helpful and reassuring and kept me upd... See more
Company replied
Great experience, from start to finish. Car places can sometimes feel slightly intimidating. From walking into Fix auto the service was outstanding. From being greeted by the girls on reception, to b... See more
Company replied
Company details
- #22 of 37 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #33 of 63 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Harlow
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
4 South Place, Harlow, CM20 2AN, Essex, Cambridgeshire, United Kingdom
- 01279 439256
4.8
Excellent
304 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service
Amazing service. My daughter brought her son’s car in couldn’t have been more helpful. Throughly recommend this company, it was amazing. Thank you
5 March 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Lesley, Thanks for the review, we're so glad you were happy with the service. Emma
Great customer service
Great customer service, keen to get the work done as soon as possible, communicating with me throughout the repair, repair looks spot on. Thank you!
1 March 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi, thanks for the review! Emma
Consistent updates and friendly staff
Fix auto kept me updated throughout my repair process and completed the work very quickly, the car was picked up and delivered to my home address alleviating any stress and the car was returned in excellent condition even washed and polished, excellent company
22 February 2024
Reply from Fix Auto UK - Fix Auto Harlow
HI James, we really appreciate you taking the time to leave a review. Thanks for the kind words, Emma
Excellent service
Excellent service, prompt, maintained communication channels really well, customer service went above and beyond expectation and the repair was seamless.
5 February 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Ishani, we appreciate your review, Thanks Emma
Excellent service
Excellent service. The car looks really good now. Thanks Emma for looking after us!
19 February 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Thanks for your review Steve, Kind Regards Emma
Really happy with the service
Really happy with the service, it was fast, professional and every person I met along the way was so helpful, informative and friendly. Thank you!
15 February 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
HI Leila, thank you for your review, Thanks Emma
Nissan Juke
Fixauto did amazing repair on my car.I am pleased with the outcome.Howeverl gt frustrated when they took longer time than 3-5 working days as they advised before picking my car for repair.Overally they have done a brilliant job.
16 February 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Cecilla, thank you for your kind words, we appreciate it. Thanks Emma
The best experience from Fix auto received from start to finish
From start to finish, the staff were very professional and went over and above to help me and answer my questions. The repair was quick and looked brilliant when the car was returned. It had even been polished and looked brand new.
7 February 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Janet, we appreciate you taking the time to leave a review, Many Thanks Emma
Really great customer service from the…
Really great customer service from the initial booking in process all the way throughout keeping me informed along the way. Always happy to answer any questions we had too.
5 January 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Nick , we appreciate your kind words. Thanks Emma
Good service and friendly delivery…
Good service and friendly delivery drivers
22 January 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Sue, thank you so much for your review, thanks Emma
Outstanding customer care
Absolutely brilliant customer service from the whole team. My courtesy car was driven over to me but special thanks to Abbie. Her communication and understanding was outstanding. Nothing was too much trouble and very friendly.
18 January 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Debbie, thanks for taking the time to leave a review. Many Thanks Emma
Great service
Great service. Really quick plus car looks just as it did before
22 December 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Thanks for leaving a review Pat, Regards Emma
Great service
4 January 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Thanks for your review Johnny, regards Emma
Couldn’t be happier
Couldn’t be happier, had to have a new bumper after someone went into back of me , not only is job perfect they also took all the hassle off me by arranging a courtesy car. A special mention to Abbie who was brilliant to deal with and also Tony. Couldn’t recommend highly enough.
5 January 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Danny, thanks for taking the time to leave a review. We appreciate it, Kind Regards Emma
Fantastic Repair
Excellent communication during the whole process simplified by easy communication over WhatsApp.
The repairs carried out were fantastic and with an extremely quick turnaround.
15 December 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Michael, thank you for your great review. Regards, Emma
Reply from Fix Auto UK - Fix Auto Harlow
Thanks Andre, we appreciate it. Regards Emma
They did a sterling job on repairing my…
They did a sterling job on repairing my car which was keyed on every panel. The customer service has been excellent too.
1 December 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Thanks for taking the time to leave a review Andy, we appreciate the comments. Thanks Emma
Great communication from start to…
Great communication from start to finish, explaining the full process & delivery of my car back to how it was before the accident.
16 November 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Tony, Thank you so much for the review, we really appreciate it. Thanks Emma
Really good communication and honest…
Really good communication and honest repair times
16 November 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Thanks for the review Callum, we really appreciate it. Thanks Emma
GREAT SERVICE
I was kept informed on how the repair was going by Abbie, the repair itself was fantastic, and the car was returned quicker than expected,I will definitely recommend Fix Auto.
8 November 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Good Afternoon Mr Freedman, thank you so much for leaving a review. We really appreciate you taking the time. Thanks Emma
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.