Fantastic service, extremely helpful, quick turnaround along with a great finish. Shannon the receptionist was polite, lovely and kept me updated daily. Very helpful and a credit to the business. Wou... See more
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If I could give more stars I would! Excellent service I cannot thank Shannon enough she went above and beyond to make sure we got the car in and out quickly! The service we received was highly profess... See more
Company replied
From the moment we were contacted regarding our car repair we found the staff to be very courteous and knowledgeable. We delivered our car and a courtesy car was waiting. We did not have to wait fo... See more
Company replied
Great service. We were provided with a courtesy car throughout. Kept updated by Shannon on a regular basis which was helpful. Standard of work was high. Need a small part for the front grille which is... See more
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Company details
- #22 of 37 best companies in Vehicle repair shop
- #12 of 17 best companies in Car Body Shop
- #8 of 8 best companies in Vehicle Dent Removal Service
- #33 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Burnett Road, IV1 1TF, Inverness, United Kingdom
- 01463 232 036
4.2
Great
165 reviews
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Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words! We are so glad you enjoyed your experience with our team.
Fix auto failed to put bulb into new…
Fix auto failed to put bulb into new headlight unit and so I wasted much time when I got home trying to work out what was the fault. During this time Fix Autos solution was for me to bring car in to their workshop - this would have required a 4 to 5 hour journey. However, they did promptly post the bulb to me and I fitted the bulb myself
Also, I had requested Fix auto to check steering as the accident had caused the steering wheel to become about 5 to 10 degrees out of alignment. This was not recorded during assessment and hence was not carried out.
10 September 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your feedback and regret the issues you experienced with the bulb installation and the steering alignment check. We're sorry for the inconvenience caused by the bulb fitting. We will review our processes to prevent similar situations in the future.
Reply from Fix Auto UK - Fix Auto Inverness
We're glad you appreciate our team's professionalism. Thank you for your continued trust in our services!
Once my car was booked in it only took…
Once my car was booked in it only took just over a week to get it back. However I did have to wait several weeks for them to take the car in for repair due to lack of courtesy cars.
1 September 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your feedback. We're glad the repair was completed quickly. We regret the wait for the booking due to limited courtesy cars and are working to improve this.
Good Job Done.
There were a few mixed messages regard in a completion date but, once sorted out, in fact I couldn’t fault the service. I wonder if it’s more about me and my love for my car that exacerbated my experience. Staff were great (Shannon in particular was very helpful and tolerated my phone calls very well); the job was first rate. Thanks to FixAuto Inverness.
22 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your feedback! We're glad the service met your standards and that our staff were helpful. We'll address the communication issues to ensure a smoother experience in the future. Thank you for choosing us!
Five star, Flawless experience
Great service, couldn't fault a thing, great communication from start to Finnish. Great online app also to track how your car is going through the different stages of the process. Has to be said that they are a Very well organised team. Highly recommended.
19 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to leave us such a fantastic review! We're so glad you found our service great and the communication excellent. It's great to hear you liked the online app and that you found our team well-organised.
Insurance claim
Delighted car is fixed. However, receptionist was a bit miss informed. Had to phone insurance about this. Car seems to have gained a few miles. Had a passenger too.
25 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We're glad your car is fixed. We apologise for the misinformation from our receptionist. I will look into any extra miles / passengers as I cannot see this being the case
Determined to overcome all emerging issues.
Very grateful for their determination to overcome all the issues that emerged during the process. Well done all round.
2 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your positive feedback and are so glad we could resolve the issues that arose. Thank you for acknowledging our team's hard work and determination.
Reply from Fix Auto UK - Fix Auto Inverness
Lewis Macinnes,
We appreciate your 5-star review! We're happy to hear that you were pleased with our excellent service and updates on your repair.
Ecxellent service, I had to wait quite a while before…
Excellent service, I had to wait quite a while before getting my car in, but once a curticy car was available the whole process was very efficient the staff were lovely and very helpful
3 June 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to share your feedback. We're happy to hear that our staff were helpful and that the process was efficient once underway. We will pass your comments on.
Good work
My car repair was promised to complete on Friday 30th, but didn't get it back until 4th of June.
The repair seems to have been done to a high standard. No trace of it visible at all. Would have got 5 stars if I'd got it back as originally promised.
4 June 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to leave us a review. We're glad the repair quality met your expectations. We apologise that the completion of your car repair was delayed, and we missed our initial promise.
My experience.
The girls in reception were extremely helpful and polite. The car was returned as it had just left the showroom. Extremely happy with the quality of the work that was done on my car. Thank you.
22 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We are so pleased to hear that you had a positive experience with our team. We strive to provide excellent customer service and are happy to know that our team was able to meet your expectations. We appreciate your kind words and are glad you were happy with the work done on your car.
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words and are glad to hear that we were able to assist you with your queries promptly and effectively.
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words and are glad to hear that you had a positive experience with our service. We strive to provide our customers with the best possible service, and we're happy to hear that we met your expectations.
Great customer service from Lisa who…
Great customer service from Lisa who kept me informed all the way through the process, and a fantastic repair job done, as good as new.
17 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words! We're thrilled to hear you were so pleased with Lisa's service and the quality of the repair.
Great service
So efficient. Was able, via a website, to get an update whenever I wanted. That was regularly updated. Also, the staff were so helpful, courteous and friendly. The job was done earlier than expected, which is an added bonus.
11 March 2025
Reply from Fix Auto UK - Fix Auto Inverness
We're thrilled to hear about your positive experience! It's wonderful to know that our website provided you with the updates you needed and that our staff was helpful and friendly. We're also delighted that the job was completed ahead of schedule. We strive to provide our customers with the best possible service, and your feedback is greatly appreciated.
1st class service kept updated
1st class service kept updated
Courtesy car supplied
Great to deal with
7 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind words! We are thrilled to hear you were happy with our service. We strive to provide our customers with a positive experience and we're glad we were able to meet your expectations.
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind words! We're so glad to hear you had a positive experience with our service. We strive to provide efficient and friendly service to all our customers.
Kept me informed
Kept me informed, friendly staff, fixed car quickly and efficiently
25 February 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were pleased with our communication, the friendliness of our staff, and the prompt and efficient repair of your vehicle.
Reply from Fix Auto UK - Fix Auto Inverness
We're so glad to hear that you were happy with the repair! We strive to provide the best possible service and we're happy to hear that we met your expectations.
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