Fix Auto UK - Fix Auto Leeds North Reviews 

307
•
TrustScore 5 out of 5

4.8

2 Viaduct Road, New Princess Street, LS4 2AP Leeds, GB

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Rated 5 out of 5 stars

The colleagues at FixAuto showed undestanding to the client through the whole process. Even when I was being particular they were courteous, understanding and with humour. They illustrated attention... See more

Company replied

Rated 5 out of 5 stars

Customer service was excellent, very easy to keep in touch with and get updated about the progress of my repair. They arranged a taxi home after I left the car with them and another one to fetch me wh... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish! Communication was excellent throughout, from the gent who booked me in to the guys in the workshop. Everyone was really friendly, helpful and... See more

Company replied

Rated 4 out of 5 stars

Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed re... See more

Company replied


Company details

  1. Vehicle repair shop
  2. also in
  3. Car Body Shop
  4. Car service
  5. Vehicle Dent Removal Service
  6. Vehicle Repair

About Fix Auto UK - Fix Auto Leeds North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom

  • 01132430043

4.8

Excellent

TrustScore 5 out of 5

307 reviews

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4.8

All reviews

(307)

5,584 reviews in the last 12 months

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Rated 5 out of 5 stars

Arranged for me to take the car in

Arranged for me to take the car in, very efficient in recording details and arranged taxi back home. Kept me updated, and gave me a detailed breakdown of additional work I had requested. Arranged for taxi to get me to collect the car.
All dealt with very efficiently, and car looks like new.

23 June 2026
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Roy Wensley,

We appreciate you taking the time to leave us a review. We are delighted to hear that our service was efficient and that your car looks like new.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Really good service

Really good service! Efficient, helpful and work excellent

15 June 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Lynsey,

We appreciate your positive feedback. We are glad you are happy with our service.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Car looks great

Car looks great, was done really fast and been given a really good clean.

Very professional and friendly when booking it in, at drop off and pick up thanks to Joe and Darren.

9 June 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Olivia Todd,

We're so pleased to hear your car looks great and was cleaned thoroughly. We appreciate you highlighting our team's professionalism and friendliness!

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Everything was dealt with so promplty…

Everything was dealt with so promplty from booking in to the end repairs done to very high standard thank you 🙂

28 May 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Sadya Butt,

We truly appreciate your wonderful feedback. We're so pleased everything was handled promptly and to a high standard.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Great customer service

Great customer service, kept me updated and replied very quickly when I emailed.

3 June 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Melissa S,

We appreciate your kind words! We are glad we kept you updated and replied quickly.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

First Class Service

Great service from Joe from start to finish, kept me updated on progress, when the job was finished and the car was ready to be collected. First class repair job, would definitely recommend.

26 May 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Graham Chadwick,

We truly appreciate your fantastic 5-star review! We are delighted to hear you were kept updated and pleased with the repair. Thank you for your recommendation.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Friendly service from the staff.

Friendly service from the staff.
Full explanation given.
Taxi provided to and from the centre which was a massive help.
They looked after my car whilst I was on holiday again this was stressful free.
I would recommend this garage to my friends and family.
The work done to my car was excellent.

14 May 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Marie Stewart,

We appreciate you sharing your positive experience. We're glad our staff provided a full explanation and that the taxi service was helpful. We are happy we could look after your car, and that you found our work excellent.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Incredible service from start to finish…

Incredible service from start to finish with Blake and Joe and the team. Joe couldn't have done enough to help me from the minute I arrived. Faultless seamless service and with a smile :) thank you so much! The car looks brand new again very happy indeed.

20 May 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

emma carter,

We appreciate you sharing your experience. We are so happy to hear that our team provided such a seamless and positive service. Thank you for your kind words.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Great friendly customer service and a…

Great friendly customer service and a professional job undertaken

24 April 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Brian,

We appreciate your kind words regarding our friendly service and the professional work completed. Thank you for taking the time to leave a review.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Very smooth process and a good result

Very smooth process and a good result

23 April 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Mrs J N,

We're happy to hear that you found the process smooth and are pleased with the result. Thank you for your positive feedback!

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Darren and the team were great at…

Darren and the team were great at keeping us informed of the progress of the job from start to finish. The repair itself was fantastic.

22 April 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Dorron Otter,

We appreciate you taking the time to leave us such a fantastic review! We're happy to hear that you were pleased with how we kept you informed and the repair. Thank you!

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

We spoke to Darren regarding the repair…

We spoke to Darren regarding the repair of my vehicle, he was friendly,polite and provided us with a great service. Can't recommend them enough five stars all the way.

14 April 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

MRS MAYAT,

We appreciate you taking the time to leave us a review. We're happy to hear about your experience and that you were pleased with the service. Thanks for the five-star recommendation!

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Everyone was very helpful in explaining…

Everyone was very helpful in explaining the repair & insurance claiming process .
My car was delivered back to me when predicted excellent service.

15 April 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Mrs Alexandra Robinson,

We're happy to hear that our team was helpful in explaining the repair and insurance claim process. We appreciate your feedback regarding the service and the timely return of your car.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

I was really impressed with the service…

I was really impressed with the service that I received from fix auto north Leeds. My car looks like new again. Would definitely recommend their excellent friendly service

15 October 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Ann Marie Fenech,

We're so happy to hear you were impressed with the service at Fix Auto North Leeds! It's great to know your car looks like new again, and we appreciate your recommendation of our friendly service.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

excellent communication

excellent communication. repairs completed promptly and to a great standard

14 April 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Rick Selway,

We appreciate you taking the time to leave us this fantastic review. We are happy to hear that you were impressed with our communication and repairs.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Accident Repair

They kept us up to date through the entire time of our car being repaired and it was done to a excellent standard and even cleaned it inside and out

23 March 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Darren Bentley,

We appreciate your 5-star review! We're happy to hear that we kept you informed during the repair process and that you were pleased with the high standard and cleanliness.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

I was most impressed by Darren and his…

I was most impressed by Darren and his team at Fix Auto Leeds North.Their helpful attitude & efficiency made it a pleasure to deal with them also the body work to the car was first class

1 April 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Phyllis Butterworth,

We appreciate you taking the time to leave us a review! We're happy to hear about your experience with our team and that you were impressed with the quality of the work.

sandeeppowar, Fix Auto UK

Rated 5 out of 5 stars

Excellent service and fast repair

As soon as our insurance company allocated this job to First Fix Leeds, the communication with the team there was excellent. Everything was super clear and the whole process from booking the car in to collecting the repaired vehicle (after a very fast repair) was smooth and trouble-free.

27 February 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

A Morris,

We appreciate you taking the time to leave us a review. We are happy to hear that our communication was excellent and the repair process was smooth and trouble-free. Thank you!

sandeeppowar, Fix Auto UK

Rated 4 out of 5 stars

Good experience overall

Good experience overall. Repair completed to a high standard in a timely manner. Slight delay when picking up the courtesy car as it had not arrived back into the branch.

5 March 2026
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Reply from Fix Auto UK - Fix Auto Leeds North

Richard,

We're glad you had a good experience and the repair was completed to a high standard promptly. We regret the slight delay with the courtesy car. Thanks for your feedback.

sandeeppowar, Fix Auto UK

Rated 1 out of 5 stars

be aware of this cowboys.

be aware this people are cowboys..
very unprofessional and untrustworthy.
After a tree fell over my car my insurance company took my car to them for inspection and repair…
They took two months for repair..
During this period I had to make several complaints to my insurance regarding their bad communication and lies..
After 2 months I got my car back from this cowboys , I was shocked how badly repaired , I took the car away and told my insurance to send Engineer out for post repair inspection.. ( engineer came out and he was shocked how badly repaired) .their communication was worse than their repair .
After four months messing me about I got Finance Ombudsman involved..
Then my insurance got fined and paid me £1325 .
And this cowboys paid me over £4000
For rectification work and repairs…
This case can be seen on Finance Ombudsman website under Mr H and Wakam ..
I will be contacting TV soon to name and shame you his company..
This is just to stop this cowboys taking advantage of of other people’s..
Any one fixed their car to them go check it properly as they use excessive body filters instead changing parts..
After Four months fighting with them then they send me a repair bill ..
Not surprised why not they say they spent £12k on my car which was only worth £9k .
Then they claimed they changed parts that they haven’t …

5 February 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Hi Cameron

Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.

We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.

We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.

Best regards,
Fix Auto Leeds North

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