My car was damaged in a car park and FixAuto were the recommended body repair specialists. They were brilliant from start to finish. Blake was my contact for booking in & he arranged taxis for me for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Arranged for me to take the car in, very efficient in recording details and arranged taxi back home. Kept me updated, and gave me a detailed breakdown of additional work I had requested. Arranged for... See more
Company replied
Explain everything and kept me in the loop throughout. They had good service,customer service would recommend them.
Company replied
Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed re... See more
Company replied
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Leeds North
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom
- 01132430043
4.8
Excellent
290 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and fast repair
As soon as our insurance company allocated this job to First Fix Leeds, the communication with the team there was excellent. Everything was super clear and the whole process from booking the car in to collecting the repaired vehicle (after a very fast repair) was smooth and trouble-free.
27 February 2026
Reply from Fix Auto UK - Fix Auto Leeds North
A Morris,
We appreciate you taking the time to leave us a review. We are happy to hear that our communication was excellent and the repair process was smooth and trouble-free. Thank you!
sandeeppowar, Fix Auto UK
Good experience overall
Good experience overall. Repair completed to a high standard in a timely manner. Slight delay when picking up the courtesy car as it had not arrived back into the branch.
5 March 2026
Reply from Fix Auto UK - Fix Auto Leeds North
Richard,
We're glad you had a good experience and the repair was completed to a high standard promptly. We regret the slight delay with the courtesy car. Thanks for your feedback.
sandeeppowar, Fix Auto UK
be aware of this cowboys.
be aware this people are cowboys..
very unprofessional and untrustworthy.
After a tree fell over my car my insurance company took my car to them for inspection and repair…
They took two months for repair..
During this period I had to make several complaints to my insurance regarding their bad communication and lies..
After 2 months I got my car back from this cowboys , I was shocked how badly repaired , I took the car away and told my insurance to send Engineer out for post repair inspection.. ( engineer came out and he was shocked how badly repaired) .their communication was worse than their repair .
After four months messing me about I got Finance Ombudsman involved..
Then my insurance got fined and paid me £1325 .
And this cowboys paid me over £4000
For rectification work and repairs…
This case can be seen on Finance Ombudsman website under Mr H and Wakam ..
I will be contacting TV soon to name and shame you his company..
This is just to stop this cowboys taking advantage of of other people’s..
Any one fixed their car to them go check it properly as they use excessive body filters instead changing parts..
After Four months fighting with them then they send me a repair bill ..
Not surprised why not they say they spent £12k on my car which was only worth £9k .
Then they claimed they changed parts that they haven’t …
5 February 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Leeds North
Hi Cameron
Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.
We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.
We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.
Best regards,
Fix Auto Leeds North
Great service
Great service, my car was picked up and dropped off to me. The work was finished in the time scale that was given.
2 March 2026
Reply from Fix Auto UK - Fix Auto Leeds North
Suzanne Hepworth,
We're happy to hear that you found our service great and your car was conveniently picked up and dropped off. We appreciate your positive feedback regarding our timeframe.
sandeeppowar, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Leeds North
REGAL AMUSEMENT,
We appreciate your positive feedback and are happy that our staff and service were helpful and speedy for you.
sandeeppowar, Fix Auto UK
Prompt service with regular…
Prompt service with regular communication and they were happy to arrange taxis to minimise disruption. Car was also fully valeted upon collection.
26 February 2026
Reply from Fix Auto UK - Fix Auto Leeds North
Alex,
We appreciate you taking the time to leave us this fantastic review! We're happy to hear you were pleased with our swift service, communication, and attention to detail.
sandeeppowar, Fix Auto UK
The guys at Fix Auto were amazing
The guys at Fix Auto were amazing, so friendly, polite and helpful.
They communicated with me from start to finish and the turn around was really quick.
18 February 2026
Reply from Fix Auto UK - Fix Auto Leeds North
jessica Waite,
We appreciate your kind words and 5-star rating! We are so glad to hear that you found our team friendly, polite, and helpful and that our service was quick.
sandeeppowar, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Leeds North
Mark Forster,
We are delighted to hear that you found our service friendly and efficient. Thank you for your positive feedback; we appreciate it greatly.
sandeeppowar, Fix Auto UK
Great service
Great service. Apart from difficult to getting through on the phone.
Once I got to speak to someone, the service was very good.
20 February 2026
Reply from Fix Auto UK - Fix Auto Leeds North
Zim,
We appreciate your feedback and are happy to hear that you received great service. We're sorry you had difficulty reaching us by phone, and we're working to improve this.
sandeeppowar, Fix Auto UK
Car bodywork repairs Leeds
Immediately in contact and arranged car to be repaired quickly and well organised.
Friendly staff who are knowledgeable and helpful great customer service skills.
Contact persons provided email and number for assistance and updates.
Car repaired and life time warranty on the work.
I have no doubt if I need car bodywork repairs I will definitely use them again . Thank you
12 February 2026
Reply from Fix Auto UK - Fix Auto Leeds North
Rob,
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with how quickly the repair was arranged and the friendliness of our staff. It's great to know you were satisfied with the customer service and lifetime warranty.
sandeeppowar, Fix Auto UK
Absolutely fantastic service from…
Absolutely fantastic service from Darren and Joe. Kept me informed of the progress of my vehicle and when I picked it up it was like a brand new car being driven out of the showroom! Thank you both so much for your assistance in what has been a terribly stressful time!
6 February 2026
Reply from Fix Auto UK - Fix Auto Leeds North
Mrs Emma Schofield,
We appreciate you taking the time to leave us a review. We're so glad to hear that you had a great experience and that you were kept informed throughout the repair process. It's great to know you are pleased with the repair work.
sandeeppowar, Fix Auto UK
Would recommend to anyone needing work…
Would recommend to anyone needing work completed to their car. All the lads are friendly and helpful and went the extra mile to make sure the work on my mini was completed when I needed. The work they have done is of a high standard. Thanks
30 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Leeds North
Danielle Casey,
We appreciate your kind words and are so glad the team was helpful and efficient in completing the work on your car to a high standard. Thank you for recommending us!
sandeeppowar, Fix Auto UK
Really efficient
Really efficient, clean and tidy workshop, very helpful , work done in good time to a very good standard .
14 January 2026
Reply from Fix Auto UK - Fix Auto Leeds North
David Johnson,
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear you found our workshop efficient and the work completed to a high standard.
sandeeppowar, Fix Auto UK
work was done efficiently and to a high…
work was done efficiently and to a high standard. would use again. Darren my main contact was friendly and helpful during the process.
6 January 2026
Reply from Fix Auto UK - Fix Auto Leeds North
POWER EPOS,
We appreciate you taking the time to share your positive experience. We're so glad the work was completed to a high standard and that you found our team helpful.
sandeeppowar, Fix Auto UK
Great connection with the team as they…
Great connection with the team as they assessed and repaired the vehicle. Would recommend them!
16 December 2025
Reply from Fix Auto UK - Fix Auto Leeds North
We're happy to hear that you had a great experience with our team! We appreciate your recommendation and thank you for your feedback.
sandeeppowar, Fix Auto UK
I was impressed with how quickly they…
I was impressed with how quickly they completed the work and to such a high standard. The staff also made the whole experience so much more easier along with the use of a courtesy car.
21 November 2025
Reply from Fix Auto UK - Fix Auto Leeds North
We're happy to hear that the work was completed quickly and to a high standard. We're also glad the staff and courtesy car made the experience easier for you. Thank you for your positive feedback.
sandeeppowar, Fix Auto UK
Good communication and repair dealt…
Good communication and repair dealt with quickly no delays
24 November 2025
Reply from Fix Auto UK - Fix Auto Leeds North
We're happy to hear that our communication and quick repair service met your needs. Thank you for your positive feedback!
sandeeppowar, Fix Auto UK
Very efficient and friendly service
Very efficient and friendly service. They kept in touch about how things were going. A very good job done. I cannot fault them.
17 November 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Leeds North
We appreciate you taking the time to leave us a review. We are so happy to hear you received efficient and friendly service and were kept updated.
sandeeppowar, Fix Auto UK
Great experience
Great experience - the repairs were great as was the service. Thank you.
6 November 2025
Reply from Fix Auto UK - Fix Auto Leeds North
We appreciate you taking the time to leave us a review! We're so glad to hear you were happy with our service and repairs.
sandeeppowar, Fix Auto UK
Great job
Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed really well.
31 October 2025
Reply from Fix Auto UK - Fix Auto Leeds North
customer,
We're happy to hear that you are pleased with the work completed and the cleanliness of your car. We apologize that it took longer than expected and that our communication could have been better. Thanks for your feedback.
Fix Auto UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.