Fix Auto UK - Fix Auto Leeds North Reviews 

291
TrustScore 5 out of 5

4.8

2 Viaduct Road, New Princess Street, LS4 2AP Leeds, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Great communication, very organised and helpful staff , the repair itself was done to a high standard and in a quick time frame. Only negative was my car was not washed and cleaned which I would have... See more

Company replied

Rated 5 out of 5 stars

My car was damaged in a car park and FixAuto were the recommended body repair specialists. They were brilliant from start to finish. Blake was my contact for booking in & he arranged taxis for me for... See more

Company replied

Rated 5 out of 5 stars

Arranged for me to take the car in, very efficient in recording details and arranged taxi back home. Kept me updated, and gave me a detailed breakdown of additional work I had requested. Arranged for... See more

Company replied

Rated 5 out of 5 stars

Fix Auto Leeds North recently repaired some damage on my car. I've been very impressed from start to finish. Brilliant communication from customer service. The person who did the repair has done a top... See more

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #25 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Leeds North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom

  • 01132430043

4.8

Excellent

TrustScore 5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(291)

5,608 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

Kept me informed every step of the way, got my car looking like new, will use again!

13 June 2024
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Jacqueline, thank you for taking the time to leave us such a positive review. We have been really working hard to improve our communication😊
Thank you
Fix Auto Leeds North

Rated 4 out of 5 stars

From dropping off my car to pickup I…

From dropping off my car to pickup I was kept up to date with what was to be done and how long. The staff were all very polite and helpful,thanks for the swift service 👍

22 May 2024
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good afternoon Mr Clough, we are delighted you had an amazing swift experience with our Leeds North site. Thank you for taking the time to leave a review, know that we appreciate it.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Very good service

Very good service. Efficient and done to a high quality standard.

8 March 2024
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Thank you Ms Goldthorpe
Fix Auto Bradford

Rated 5 out of 5 stars

The whole experience from the first…

The whole experience from the first phone call was first class. I was kept updated on how everything was going, Darren was very helpful and reassuring from pick up to collection. I would definitely recommend 100%

15 February 2024
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Afternoon Karen
Thank you so much for the lovely review
Fix Auto Leeds North

Rated 5 out of 5 stars

Exceptional service

I would say that the service I received was execeptional, way beyond expected. From the delivery drivers to the mechanics.
The delivery drivers were very polite, friendly and caring. I was kept fully informed at all points and the communication was amazing.
I am very, very happy with the repair.

1 February 2024
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much Maxine !!! It was a pleasure to look after you and your vehicle.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Fantastic service and customer service experience

Great service, picked up within seconds of arranged time. Excellent work completed.

26 January 2024
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Mr Hussey, We are thrilled you had an amazing experience with ourselves whilst your vehicle was under repair. We appreciate you taking the time to leave us such a glowing review.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Broadsided but repaired like new

After I was hit from the side I was referred to Fix Auto by the responsible driver concerned.
There was extensive damage to both passenger side doors and sill and column.
Fix Auto did a fantastic job on repairing my car and made it look showroom standard for when I picked it up.
I would highly recommend for all your car repairs.

Mick Isaacs,

16 January 2024
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Mr Isaacs, We truly appreciate your review, thank you !!
Fix Auto Leeds North

Rated 5 out of 5 stars

Extremely pleased with result

Fix Auto did my repair after I hit a post. Damage was more extensive than I would have expected from a very low speed collision. The car has just been returned looking absolutely superb! They’ve even polished the body work, and you would never know it had been damaged. I’m very pleased indeed.

15 January 2024
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much for this amazing review!!! We are thrilled that you are happy with our service.
Fix Auto Leeds North

Rated 5 out of 5 stars

First class service

First class service, from first call with Amelia to the end. Progress updates of the work on car and return date.
The work on the car itself was outstanding, the cleaning and valeting of the car was also exceptional

5 December 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Leif, I will sure tell Amelia over your praises for her. Thank you for leaving us a review.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

My Tiguan was hit by a courier driver

My Tiguan was hit by a courier driver, who left the scene without leaving any details and caused significant damage to my vehicle 1 week before Christmas. I had to get to London the next day for work and the team delivered a courtesy car the same day so I could remain mobile. The whole service from collection and repair to delivery was very smooth and the team did a fantastic job. I received regular updates with timings and details of progress. Darren in particular was excellent and offered advice and information each time I spoke with him which was both useful and detailed. Darren made the whole experience very stress-free. Thank you to the rest of the team for managing the repair and getting my vehicle back on the road as soon as possible.

11 January 2024
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Paul, I will be sure to Darren over your lovely words for him. We are thrilled you had a fantastic service and we were happy to help.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Our car was broken into and the built…

Our car was broken into and the built in satnav stolen. Fix Auto were brilliant- they came to collect our car, brought it back same day after not only replacing the satnav but also having given the car a fabulous valet- it looked as good as new both inside and outside. Communication was excellent throughout as well.
It’s distressing when someone breaks into your car and so little things like that make a lot of difference.

14 December 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Thank you for leaving us such a glowing review and we are thrilled that we made a bad situation a little more positive for you 😁

Rated 5 out of 5 stars

Excellent service from first contact…

Excellent service from first contact through to collecting my repaired car. Max & James kept me updated on progress, parts delivery & anticipated completion date throughout the process.
Repairs are 1st Class, only one slight point to mention was that interior of car needed some light cleaning of dash, door handles & front carpet (it was spotless when taken in for repair) but this does not detract from the great service from Fix Auto Leeds North, the repairs to the car or service and communications received from Max & James.

1 December 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Afternoon Colin and Deborah Nettleton,
We will have a manager from our Leeds North contact you today to resolve your query.
Thank you for leaving a five star review.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Insurance Claim Car Repair

Due to a family bereavemnt, Fix Auto re-arranged pick up of my car and liaised with hire company new date so I didn't have to. They have been informative, providing me with updates and delivered my repaired car to the hire place to save me hassle with returning the hire car. My car is like brand new and valetted throughout. Highly professional and friendly staff

16 November 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Anthony, anything to help we will. Thank you for taking the time to leave this review it means the world. You know where we are if you need anything at all

Rated 5 out of 5 stars

Best service ever

Best service ever. Always updated of the progress of the service. 11/10. Thank you Darren

22 September 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much Lorraine for your kind words and we love Darren too :)

Rated 5 out of 5 stars

First class service

First class service, updates given as to when car would be collected, progress of the work on car and return date.
The work on the car itself was outstanding, the cleaning and valeting of the car was also exceptional

10 November 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

We appreciate this so much thank you !!!!

Rated 5 out of 5 stars

Trevor B

First class service from start to finish updates and punctuality excellent would recommend them to anybody

8 November 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good afternoon Trevor, We are happy that you are happy, if you need anything please do not hesitate to contact us.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Great service!

Great service!
My insurance company sorted out the repair and from the collection to return,it was seamless. It was also cleaner than it had been for a long time! Thanks for a brilliant job done.

10 November 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Muriel, We are happy that you are happy :)
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Very good repair and service

The customer service from Blake has been exceptional. Very friendly and approachable. Listens to the customer. I would expect him to be a highly valued employee.

Car returned in excellent condition and fully valeted.

Some of the staff in the call centre could do with some additional customer service training but I would not want this to detract from the great service from colleagues in person or the repairs to the car.

9 November 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Ella, thank you so much for your praise to Blake he is a valued member of our team.
We have also noted your concerns for the call centre team and this will be looked in to. If you need anything at all you know where we are.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Very satisfied

My insurers sorted repairs to my car through fix auto following an accident. My car was taken within 48 hours and returned a week later. I was kept up to date with the repairs while my car was in with them and it came back looking as good as new!

1 November 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Sarah, We aim to please 😁if you need anything at all please get in touch. We appreciate you taking the time to leave us such an amazing review. Thank you Leeds North

Rated 5 out of 5 stars

Awesome service

Awesome service. The car was delivered back timely, fixed and looking brand new after they cleaned and valeted it.

12 October 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Thank you for your kind words. We are glad you're happy.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look