Fix Auto UK - Fix Auto Leicester Reviews 

895
TrustScore 4.5 out of 5

4.6

Lutterworth Road, Beeches Farm, LE8 6NA Leicester, GB


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Rated 5 out of 5 stars

Following a crash a few weeks earlier, I had a really tight deadline for my vehicle repair as I needed my vehicle back in time for a road trip I'd booked in France. Luckily, the team at Fix Auto pulle... See more

Company replied

Rated 5 out of 5 stars

Following a no fault RTC the insurance company delegated this company to repair the vehicle. Dents and crumples restored to a new condition making the car look brilliant and clean. Though it took 8 we... See more

Company replied

Rated 4 out of 5 stars

Brought my car in to fix a poor previous repair from another body shop. Was done quickly and smoothly but unfortunately the work was not up to standard. Brought the car back and was quick to agree and... See more

Company replied

Rated 5 out of 5 stars

Fix Auto, from the outset were amazing with arranging my car repairs and communication. The works completed were excellent, where no faults could be found.

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 63 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Leicester

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Lutterworth Road, Beeches Farm, LE8 6NA, Leicester, United Kingdom

  • 01162862212

4.6

Excellent

TrustScore 4.5 out of 5

895 reviews

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4.6

All reviews

(895)

5,438 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was unaware that this place existed

I was unaware that this place existed. But after repairing my car. Wow perfect job well done. Paint matched. Will recommend fix autos to everyone.

11 March 2026
Unprompted review
Fix Auto UK - Fix Auto Leicester logo

Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review, we're really pleased we could help.

Rated 5 out of 5 stars

Great Service

I've had the misfortune to have my car damaged a few times and Fix Auto have always been there to help. Can't fault them at all, from the first call to reception , claim handlers, technicians and the collection drivers, a very professional and efficient team. The repairs have been completed on time and to an exceptional standard.

3 March 2026
Unprompted review
Fix Auto UK - Fix Auto Leicester logo

Reply from Fix Auto UK - Fix Auto Leicester

Thanks Dave, that's brilliant to hear.

Rated 5 out of 5 stars

Great job in repairing car

Great job in repairing car. Always kept in contact and myself updated on how the job was going. Polite professional and friendly but most of all a great job of repairing my car.

2 March 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review, we're glad we could help with your repair.

Rated 5 out of 5 stars

Excellent repairs

Car picked up and dropped off. Very helpful staff. Great repair work and super clean car

6 March 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks Julie, that's great to hear.

Rated 5 out of 5 stars

Great job!

Fast service, good communication, quality work. Would recommend.

27 February 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review Rich.

Rated 5 out of 5 stars

Incredible repair centre

Incredible repair centre, super friendly and professional. I was kept up to date at all times and they were extremely accommodating to anything I needed/asked.
The repair itself was achieved to a very high standard and within a fast time frame

20 February 2026
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Reply from Fix Auto UK - Fix Auto Leicester

What a glowing review! We're really pleased we could help with your repair, thank you again.

Rated 5 out of 5 stars

Wow!!!

Wow everyone was amazing and took great care of my truck, from Start to finish it was the best bodyshop experience I’ve had, I would especially like to mention Paula, Naomi, Laura and April for making the whole experience very simple and being kind even when I was demanding.

24 February 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks so much for your review Adrian, that's great to hear.

Rated 5 out of 5 stars

A pleasant experience

Despite my car needing repair, it was a pleasant experience - helpful staff and I appreciated that they picked up my car and brought it back to me nicely valeted too!

13 February 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review Terri, that's great to hear.

Rated 5 out of 5 stars

The staff team were amazing.

The staff team were amazing, nothing was too much trouble for them, they were polite curious and very professional, they made every transaction seemless. Particularly thanks to Laura who went above and beyond.

9 February 2026
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Reply from Fix Auto UK - Fix Auto Leicester

That's brilliant to hear, thank you Jo.

Rated 5 out of 5 stars

Outstanding Service Every Time

I’ve taken my car to Fix Auto several times, and every experience has been excellent. The service is always top-quality, and my car looks fantastic every time I get it back.

A very special thank you to Paula and Naomi at reception. They are always so welcoming, friendly, and professional. They consistently kept me updated, explained everything clearly, and made what could have been a stressful situation completely hassle-free. Their customer service is exceptional, and they are a real credit to Fix Auto.

I would 100% recommend them to anyone needing repairs.

21 November 2025
Unprompted review
Fix Auto UK - Fix Auto Leicester logo

Reply from Fix Auto UK - Fix Auto Leicester

Thanks Jess, we really appreciate your comments around our customer service.

Rated 3 out of 5 stars

Unsatisfactory communication process

It took more than a month to repair/replace a not too severe dent and broken rear fender.
The repair was authorised by Auxillis on 9th January 2026.
For weeks, I had no updates from Auto Fix. When I did finally get a voice message, it was to ask for the wheel nut. I telephoned the office and was asked to send it by RoyalMail recorded delivery at my expense. No apology that their staff who came to recover my vehicle didn't do due diligence in asking/checking with me as to its whereabouts. When I expressed my concern about having to bear the cost, I was told to chase it with Auxillis. This could've been avoided if the staff they sent to recover my vehicle had asked/checked when he took delivery. On the day, I explicitly asked if there was anything he needed from me but was told that they just needed the key. The delay in completing my car repair and extensive cost to the responsible party was avoidable if the communication was smoother.

4 February 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Hi Mr Jesse,

Your vehicle was picked up by Regal Recovery, an outsourced provider rather than our own drivers, because it was undriveable. They wouldn't have thought to ask if the lock in wheel nut was in the vehicle, unfortunately.

After stripping the vehicle, we were made aware of extra damage and had to order additional parts which added on extra time.

The repair included a new tyre, and it was only when we came to order parts that we were made aware the lock in wheel nut wasn't in the vehicle. When we spoke with you, we mentioned that if you kept receipts, you would be able to claim it back from the insurer.

We do appreciate this was inconvenient given that you're in Nottingham, and apologise for the delay. Hopefully our response goes some way to explaining the situation.

Rated 4 out of 5 stars

Service was brilliant for collection…

Service was brilliant for collection and delivery, letting people know when to expect completion could be a little better communicated but ok thanks

9 February 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Hi Jackie, sorry to hear our communication was sub-par, we'll pass that feedback onto the team. Thank you for taking the time to review us.

Rated 5 out of 5 stars

A car incident

Not having a good year with cars at the minute, but every time I’ve had a bump or incident fix auto have been there, they have helped so much, I want to specifically thank Laura, April Dan and Michael for the outstanding communication and reassurance they all gave me through this time, car looks amazing, fast pace, so thank you again

5 January 2026
Unprompted review
Fix Auto UK - Fix Auto Leicester logo

Reply from Fix Auto UK - Fix Auto Leicester

Glad to hear our team have been helpful! Hopefully the rest of 2026 will give you better luck with cars.

Rated 5 out of 5 stars

Quick fix

I had my car collected and get it fixed quickly

31 January 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review.

Rated 5 out of 5 stars

Excellent Service

My car was excellently repaired by Fix Auto. Very happy with their service.

28 January 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review, it's much appreciated!

Rated 5 out of 5 stars

Top Body Repairers

Very good choice by my Insurers using Fix Auto UK. They went up and beyond to repair my bumper. My bumper looks perfect!
I was Updated when my car would be collected and when it would be brought back to me as I couldn't collect on the day.
Highly recommended 5 Star

30 January 2026
Fix Auto UK - Fix Auto Leicester logo

Reply from Fix Auto UK - Fix Auto Leicester

Thank you for your review! Great to hear that your bumper repair went well.

Rated 5 out of 5 stars

Repair work was outstanding 5 stars

Repair work was outstanding 5 stars . Only concern was drivers side carpet was wet to the touch witch probably explained the condensation on inside of vehicle at collection

29 January 2026
Fix Auto UK - Fix Auto Leicester logo

Reply from Fix Auto UK - Fix Auto Leicester

Hi Darren, thank you for your review. Your car had probably just been valeted which would explain the condensation, glad to hear you were pleased with the repair work though.

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