Fix Auto UK - Fix Auto Lichfield Reviews 200

Took car for a relatively minor repair after a rear end shunt. Staff very welcoming and friendly indeed.
Nothing was too much trouble. They rang me whilst I was on holiday to let me know that pars had arrived and I could bring car in on my return.
Car was repaired promptly and I collected a few days later. Superb workmanship and car returned valeted.
I would recommend Fix Auto.

The staff are really helpful and friendly, and the work completed is always of a really high standard! Thank you, again!

Fix Auto Lichfield is the most professional body repair shop I have ever visited, The repair work was outstanding, and my vehicle was like brand-new.
They looked after all the Admin for me and they couldn’t have been more helpful.
When I collected my vehicle it was clean and tidy too, what a great team from reception to body repair shop and management, Definitely a service with a smile.

Had my car repaired back in may due to a nearly passed driver backing into me, the job was top quality and you can't even tell it was in a bump.

They even went to the lengths of a full polish couldn't have been happeier

Excellent Customer Service and Ben not only had a good look at my car and worked out quickly what the problem was, he also provided me with good information about my right to choose the repair garage to have the repair done. Very professional service. Highly recommended.

Haven't had customer service this good in a long time.
From Fenton (and his glamorous assistant) who came to collect my car to Nikki on the phone I have been treated like an old friend.
I have been kept up to date regularly and everything explained thoroughly.
Repairs were carried out swiftly and my car was returned to me having been valeted and cleaned.
An absolute pleasure to deal with.

I have recently been referred to Fix Auto Lichfield to repair my car following a minor RTC, from the first point of contact they have been thorough and professional! I’m not easy to get hold of due to my job but Nickie the customer service advisor was efficient, understanding and always very helpful! The repair on my car is first class work completed to a very high standard, it’s brand new again and I couldn’t be happier!

A bonus to using Fix Auto Lichfield is Enterprise Rent a Car right next door who can fix you up with a vehicle while yours is being repaired! So you can drop your car off and pick one up 👌🏼 (not part of Fix Auto Lichfield you’d need to arrange a vehicle with Enterprise directly)

Thank you to Nickie and the team at Fix Auto Lichfield for delivering such a fast, efficient and outstanding service! Keep up the Fantastic Work!!!

Great service informative on courses of action and efficient working
Very pleased with work done

I had some accidental damage to my Motorhome. I received an immediate quote, they were able to fit me in within a couple of days and 3 days later it was fixed. I had thought I might need a Motorhome specialist but they did a fantastic job and I would recommend them to anyone. Staff were all super helpful throughout.

Having had an accident in my car, with all of the stresses that come with this. I was directed by my Insurance Company to take my vehicle to Fix-Auto situated in Lichfield. Thank goodness they did as I cannot rate this Company enough. They were totally professional and courteous throughout, keeping me fully informed as to the progress to my car at all times.
I was amazed and delighted with the work that they undertook and I got the car back looking brand new.
A professional Company with excellent staff, both workshop and reception.

Totally recommend this company from Nicky on reception to Scott the Manager. Did diagnosis on my car to fix issues including a slipping clutch. They had my car the next day. Explained all that they needed to do in detail and a fair price. Had my car back promptly and valeted. Car has a new lease of life and runs like a dream. Thank you Scott and team. A very happy customer.

I have been using Fix Auto Lichfield for many years as a Fleet customer to estimate and repair both cars and vans. My main point of contact is Scott and we have always received a 5 star service with their knowledge, customer service and overall quality of work always being exceptional.

Thank you Fix Auto lichfield. Especially Martin the Estimater. My car had been fixed by a previous national garage franchise. The repair was abismal and I lost all faith. I know this sounds like a cleasha, but they really went above and beyond. The experience I received from Fix auto has reinstated my faith in people and their work ethics. Thank you. The repair was top notch.

Completely professional service throughout, from the booking process, the welcome at the front reception, attention to detail in verifying the repairs required, completion of the work on schedule and the aftercare, and finished repair, a great experience and I am happy to recommend this business, they were a joy to deal with from start to finish.

Excellent service, from taking the vehicle in for review and to get a quote, to sending the quote on email to me, booking it in for a convenient date and completing the work on schedule. Car returned clean inside and out. Thank you.

The ladies on reception were lovely, easy to talk to and very attentive.
The job that was done on my car was great and I'm very pleased with it. I will definitely recommend them to friends and family.

DONT USUALLY DO REVIEWS , BUT HAD TO MENTION HOW GOOD FIX AUTO LICHFIELD HANDLED A PROBLEM WITH MY CAR, BEN WAS BRILLIANT, TALKED ME ME THRU THE WHOLE PROCESS , SORTED IT AND GOT THE CAR READY WHEN HE PROMISED , AND THE PRICE WAS VERY RESONALBLE CHEERS TO ALL THE TEAM

Ben and ladies at reception were excellent. My car was booked in for paint repair with ease and Ben kept his promise to get the work done within the day.

Huge thanks to VDA Sam Fieldhouse and the team at Fix Auto Lichfield for yet another exemplary service.

⭐⭐⭐⭐⭐
I can't recommend this car mechanics enough! From the moment I walked in, I was greeted with professionalism and expertise. A employee called Sam went above and beyond to diagnose and fix the issues with my car efficiently and at a fair price. Not only did they explain everything in detail, but they also provided excellent customer service throughout the process. My car now runs like new thanks to their skilled workmanship. I'll definitely be returning for all my future automotive needs.