Fix Auto UK - Fix Auto Liverpool South Reviews 

225
•
TrustScore 5 out of 5

4.8

Woodend Avenue, Hunt Cross, LS24 9LS Liverpool, GB

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Rated 5 out of 5 stars

Absolutely brilliant service from Auto Fix Liverpool! My car was repaired in less than two weeks, and when I got it back, it was sparkling and looked as good as brand new. The quality of the work was... See more

Company replied

Rated 5 out of 5 stars

Great service. They picked my car up, kept me up to date on repairs and delivered it fully repaired and cleaned. I would happily recommend fix auto Liverpool for an excellent job

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish from all at Fix Auto, following a collision in my vehicle. Top class communication from Allison and fantastic pick-up and drop-off service from their drivers.... See more

Company replied

Rated 3 out of 5 stars

I liked the fact they picked up car and brought it back. Not happy tbey gave me automatic instead of manual and the fact the engineer laughed at me when pressed brake with wrong foot by mistake and... See more

Company replied


Company details

  1. Vehicle repair shop
  2. also in
  3. Car Body Shop
  4. Car service
  5. Vehicle Dent Removal Service
  6. Vehicle Repair

About Fix Auto UK - Fix Auto Liverpool South

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Woodend Avenue, Hunt Cross, LS24 9LS, Liverpool, United Kingdom

  • 0151 459 6616

4.8

Excellent

TrustScore 5 out of 5

225 reviews

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4.8

All reviews

(225)

5,837 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I would use them again

Having been directed to Fix auto Liverpool from my Insurance, I found the booking easy enough just had to make sure my hire car was available on the day they wanted to take my car. Plus I found the text messages on updates on my repair welcome.
My car came back in good order, so have no hesitation in using them again, but hopefully not to repair my car!

6 April 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thanks Mr Stockton for you great review, we are pleased you are happy with the service you received, hopefully you will not need our services in the future but please do call us if need arises.
Fix Auto Liverpool South

Rated 5 out of 5 stars

Although it took a while to get the…

Although it took a while to get the parts (common problem at the moment) they kept me up to date. Once fixed looked like new thanks

1 April 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you Mr Webb for your kind comments. Fix Auto Liverpool South

Rated 4 out of 5 stars

Great service .

Great service .. only issue not told how long it would take i was expecting car back after a couple of days

1 April 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Lyndsey, we are pleased you had a great service. Unfortunately we had to wait for authorisation from your insurance which added on a few days. This is something we are looking into so we can speed up the process. Many Thanks Fix Auto

Rated 5 out of 5 stars

Very good work also very helpful and…

Very good work also very helpful and keep you up to date with everything you need to no 👌

31 March 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Mr Haselden. Thank you so much for your great review. Please do contact us if you need our services in the future. Fix Auto Liverpool South

Rated 5 out of 5 stars

Fixed door body work and new tyre

Car looks good as new! Thanks so much!

29 March 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

We are very pleased you are Happy Elizabeth, if you need our services in the future please do not hesitate to call. Fix Auto Liverpool South

Rated 5 out of 5 stars

Staff are genuine and nothing is is a…

Staff are genuine and nothing is is a problem for them to sort.

Made the the process stress free and professional

26 March 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you Miss Quinn for you brilliant review. I will will make sure all our staff are aware of your kind comments. Fix Auto Liverpool South

Rated 1 out of 5 stars

Terrible service form start to finish…

Terrible service form start to finish and the job still isn’t finished , also caused more damage than what come in with

15 March 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Please accept our apologies if you are unhappy with the work carried out. We are more than happy to rectify any issues that you may have. We also advise that your insurance company are involved to see if they will authorise the extra work your require. They advised they will be in touch with you shortly. Many Thanks Fix Auto

Rated 5 out of 5 stars

Happy Customer

Really happy with the repairs on my car. Excellent service

9 March 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you Joanna for you great review. Fix Auto Liverpool South

Rated 5 out of 5 stars

you have done an excellent job on my…Mercedes A180

you have done an excellent job on my Mercedes can't fault your service, my car looks like showroom condition,thankyou very much

26 February 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you for your great review. If you require our services in the future please do give us a call. Thanks again. Fix Auto Liverpool South

Rated 5 out of 5 stars

My car was in a crash they had my cars…

My car was in a crash they had my cars only for week picked it up today excellent work very friendly office girls JOB WELL DONE 👏

9 February 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you John for your great review, please call us if you need our services in the future. Fix Auto Liverpool South

Rated 3 out of 5 stars

Car repaired quickly but not completed.

Car repaired quickly, all to a good standard but not all of damage was repaired. Will need to return to repair shop to be completed.
The car was returned and repairs finished, all very speedy with no fuss at all, very pleased with the outcome, would definitely recommend to others, Thanks Fix Auto Team.

5 February 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you Mr Smith for giving us the opportunity to complete the work carried out and we are pleased you are happy with the final outcome. Fix Auto

Rated 5 out of 5 stars

Delighted with the work done on my car…

Delighted with the work done on my car following someone reversing into the side of me. It looked perfect and I was kept in the loop at every stage. Thank you for all your work on my car.

4 February 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Megan. Thank you for taking the time to leave a great review, please call us if you need any help in the future. Fix Auto Liverpool South

Rated 5 out of 5 stars

Great repair

Great repair, looks good as new. No hassle getting it done

2 February 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you David for you kind review, please call us if you need our services in the future. Fix Auto Liverpool South

Rated 5 out of 5 stars

Friendly staff

Friendly staff, my car was fixed to a high standard and I received it back 4 days before the estimate date.

29 January 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you Donna for the great review. We have passed the great feedback on to the whole team

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service - thanks.

14 January 2022
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you Drew for your kind words. If you require our services in the future please do not hesitate to call us.

Rated 5 out of 5 stars

Excellent service

Excellent service, highly recommended.

17 December 2021
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you Mr Sinnott for the kind words

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Picked my car up and dropped a courtesy car off for me to use, they fixed my car and let me have updates on the progress. The auto shop done an amazing job on the bodywork of my car, you couldn't tell it had been in an accident.
Brilliant, professional and friendly

16 December 2021
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you so much for your great review. If you require our services in the future please do not hesitate to contact us. Fix Auto Liverpool South

Rated 5 out of 5 stars

Fix Auto were absolutely incredible…

Fix Auto were absolutely incredible from start to finish, the only thing I had to was take the car for pre assessment to there site in Liverpool. They took pictures of the damage, arranged for parts to be ordered (if required) and arranged for a courtesy car and booked my car in to fix all in the space of approximately 15 minutes, when that was done they said they would contact me nearer the time to confirm that everything was OK and arranged a time to drop off the courtesy car and collect mine as arrived. They stook to there arrangement and sure enough the cars were swapped overand mine was taken to be fix. They then phoned to notify me that the repairs had been carried out and the car was ready to be returned to me so again they arranged a drop of time and delivered it back on time. The whole way through the process I was kept in the loop and knew what stage the car was at . The staff and Albi the driver where excellent and I can't thank the team enough.

14 December 2021
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you so much for taking the time to write such a great review. We are thrilled you had a great experience with us and we have passed the kind words on to Albie and everyone involved. Please give us a call if you need anything in the future.

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