Fix Auto UK - Fix Auto Mid Devon Reviews 422

TrustScore 5 out of 5

4.9

Marsh Road, Lords Meadow Industial Estate, EX17 1EU Crediton, Devon, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fix Auto took over my worries about the repair process of my car, by giving me a Courtesy Car for 2 weeks. Very professionally I was advised by text at all stages on a regular basis as to how the rep... See more

Company replied

Rated 5 out of 5 stars

Unfortunately I have had to use Fix Auto twice recently and on both occasions their service has been first class! I wouldn’t hesitate to recommend them. Thank you Fix Auto

Company replied

Rated 5 out of 5 stars

They have done an excellent repair on our car. The car has been cleaned on the outside and they have done a really good job. The people we spoke to on the telephone and in person were very polite. Th... See more

Company replied

Rated 4 out of 5 stars

Received updates. Staff friendly and helpful. Courtesy car drop off was dealt with by a patient and kind driver. Pick up and return of car was equally professionally handled. My own car was returned... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 63 best companies in Vehicle Repair
  5. #28 of 56 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Marsh Road, Lords Meadow Industial Estate, EX17 1EU, Crediton, Devon, United Kingdom

  • 01363 772066

4.9

Excellent

TrustScore 5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fix Auto were excellent…

From the start Fix Auto were excellent 👍 ,communicating throughout and letting me know which stage there were at and delivered on time. Friendly, helpful and would definitely recommend to anyone.

7 April 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate your positive feedback! We're happy to hear that you found our communication excellent and that we delivered on time. It's great to know you found our team friendly
Kind regards Fix Auto Mid Devon

Rated 5 out of 5 stars

Constant updates and great service

Constant updates. Genuine customer care that followed right the way through the repair. Very friendly collection driver both collecting and returning our vehicle. Our vehicle was delivered looking as good as ever - inside and out. This is a genuine review, and their customer care and service reflects my words above.

9 April 2026
Unprompted review
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the frequent updates and the customer care you received throughout the repair process. It's also great to know that you found our drivers friendly and that your vehicle was returned in excellent condition.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Good communication

Good communication, Friendly people

8 April 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate you mentioning our good communication and friendly people. Thank you for your positive feedback!
Fix Auto Mid Devon

Rated 5 out of 5 stars

TOP JOB !!

An absolutely first rate experience; I couldn’t have been more impressed with the whole process of carrying out the repair work. I was continuously informed about the various stages of the repairs and of the timings which were strictly adhered to. There were regular telephone and iPhone messages.
The staff who delivered the replacement and repaired cars could not have been more helpful
Congratulations to everyone on an excellent experience

2 April 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate you sharing your positive experience. We're happy to hear that you were impressed with the repair process and kept informed with regular updates. It's great to know our team was helpful. Thank you!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Brilliant service


I recently had my car repaired by fix Auto and the whole experience was outstanding. The service was seamless from start to finish , they collected my car and delivered it back without any hassle. Their efficiency really stood out, and the communication was excellent throughout. I received regular updates via text and calls, so I always knew exactly where they were with the repairs.

The team was polite, friendly, and clearly takes pride in their work. My car looks like new again, and I’m genuinely impressed with the quality of the repair and the overall service. Highly recommend Fix Auto for anyone looking for a smooth, professional, and reliable service.

1 April 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate you sharing your experience with us. We're happy to hear that you were impressed with our seamless service, efficient communication, and the quality of our repairs. It's great to know our team's dedication made your experience so positive.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Extremely helpful staff always kept up…

Extremely helpful staff always kept up to date with what was happening with repair. Car returned with perfect repair done couldn’t be happier. Would certainly recommend this company.

27 March 2026
Unprompted review
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

We appreciate your positive feedback! We're happy to hear that our staff were helpful and kept you informed about your repair. We're glad you were pleased with the result and would recommend us. Best wishes,

Erika Woolacott, Fix Auto UK

Rated 5 out of 5 stars

Many thanks.

Many thanks, I think it a perfect repair and the staff I dealt with were very pleasant people. Can’t fault it.

25 March 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Dear Mr Bull,

We appreciate you taking the time to leave us this fantastic review. We are happy to hear that you found our staff pleasant and were pleased with the repair.

Erika Woolacott, Fix Auto UK

Rated 5 out of 5 stars

All the staff I had dealings with were…

All the staff I had dealings with were extremely helpful and efficient. I liked how you gave an update as to where the car was at state of repair which gave me an idea how much longer it might be. I would certainly recommend them to others who were unfortunate enough to need repair service. Thank you all.

23 March 2026
Unprompted review
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate you taking the time to leave us your feedback! We're so glad to hear that you found our staff helpful and efficient, and that you were kept informed on the repair progress. Thank you for recommending our services!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Was thrilled

Was thrilled, my courtesy car was a Suzuki swift, much newer than mine but a car I know.
Friendly chap that delivered it to my home, then took my car.
I was kept informed of the progress of my car.
My car was delivered to my work place, looking beautiful and shiny.
Absolutely hassle free experience. ❤️

19 March 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We're happy you were pleased with the courtesy car and the convenient delivery service. It's great to hear that you were kept updated on your car's progress and that you loved the final result. Thank you for your positive feedback!
Best Wishes Fix Auto Mid Devon

Rated 4 out of 5 stars

Picanto report

Collection and return were good, problems encountered with the app for acceptance of the photographic return.
The repair appears to have been carried out with skill and expertise. All completed within agreed timescales.

18 March 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Mr Graham Shepherd-Jones,

We appreciate your feedback and are happy the collection and repair met your expectations. Sorry you had an issue with app could you please if you have time explain a bit more about the problem you had so we can resolve the issue Thank you!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Very efficient staff kept us informed…

Very efficient staff kept us informed what was happening. Very friendly car delivery drivers

11 March 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We appreciate your positive feedback and are happy to hear that our team kept you informed and that you found our delivery drivers friendly.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Excellent service

When I gave Fix Auto the name of my insurance company there was nothing left for me to do. They dealt with the insurance, collected the car and returned it fully repaired with a guarantee on their work. What could be simpler? In addition, they collected and delivered the car at the times that we had agreed, and they kept me regularly updated by phone as to how the work was progressing.

16 March 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We're happy to hear that the entire process, from dealing with the insurance company to the car's return, was simple for you. We appreciate your positive feedback regarding our collection, delivery, and updates on the repair work. Thank you!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Fix Auto Mid Devon…

I have nothing but praise for the team at Fix Auto Mid Devon. My damaged car was collected the same day and a courtesy car was delivered to me the next day. New parts were ordered for my car and the damage was repaired within the week. All staff were extremely helpful and nothing was too much trouble. My car looked perfect when it was returned to me. I would highly recommend Fix Auto Mid Devon for any repairs you might have.

5 March 2026
Unprompted review
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We're happy to hear that you had such a positive experience with our team and the repairs to your car. It's great to know you were pleased with the quick collection and repair. Thank you for recommending our services.
Best Wishes Fix Auto Mid Devon

Rated 4 out of 5 stars

Good friendly service and quality…

Good friendly service and quality workmanship

13 March 2026
Unprompted review
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We appreciate your positive feedback and we're so glad you were happy with our friendly team and the quality of work.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Very professional

Very professional, kept me informed of the progress of the repairs to my car. Always very polite and helpful.

11 March 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate your positive feedback and are happy to hear that you were informed of your car's repair progress and found our team professional and helpful.
Best wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Body work repair

After an argument with the garage door, fix auto in Crediton, got my 'Blue Boy' looking as good as new, evening tidied up my scruff wheels. The team did an excellent job, and kept me informed of their progress.
Can't thank them enough and would highly recommend them.
Thank you
M.

3 March 2026
Unprompted review
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the repairs to your car and that our team kept you informed of their progress. Thank you for recommending us!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

My van needed repairs as it was broken…

My van needed repairs as it was broken into, Fix Auto were wonderful- they returned it not only with the window and door handle repaired but they had also washed it, hoovered out all the shattered glass and left me with a full tank of fuel. I was so grateful. It really made my day having my van back and was so thoughtful of them

4 March 2026
Unprompted review
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We're so happy to hear about your positive experience! It's great to know that you were pleased with the repairs to your van and the extra touches we provided. Thank you for sharing your kind words.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

A fast, efficient and high quality service.

This was a very supportive experience with the company providing a high-level of communication in respect of the work. The overall workmanship was excellent the collection and delivery staff were very professional and explained all aspects of the service.
They have my highest recommendation.

6 March 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate your kind words and this 5-star review! We're so glad to hear that you had a supportive experience and that you were pleased with our communication and workmanship. Thank you for your recommendation!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Excellent service Thank you.

Excellent service, they kept me informed at each stage of the repair to my car.

2 March 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate you taking the time to leave us a review. We are happy to hear you received excellent service and were kept informed.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Everything was superb from start to…

Everything was superb from start to finish, great work done , very helpful,would certainly recommend.

25 February 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate your positive feedback! We're happy to hear that you had a superb experience and were pleased with our helpfulness and work.
Best Wishes Fix Auto Mid Devon

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look