Fix Auto UK - Fix Auto Mid Devon Reviews 422

TrustScore 5 out of 5

4.9

Marsh Road, Lords Meadow Industial Estate, EX17 1EU Crediton, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fix Auto took over my worries about the repair process of my car, by giving me a Courtesy Car for 2 weeks. Very professionally I was advised by text at all stages on a regular basis as to how the rep... See more

Company replied

Rated 5 out of 5 stars

Unfortunately I have had to use Fix Auto twice recently and on both occasions their service has been first class! I wouldn’t hesitate to recommend them. Thank you Fix Auto

Company replied

Rated 5 out of 5 stars

They have done an excellent repair on our car. The car has been cleaned on the outside and they have done a really good job. The people we spoke to on the telephone and in person were very polite. Th... See more

Company replied

Rated 4 out of 5 stars

Received updates. Staff friendly and helpful. Courtesy car drop off was dealt with by a patient and kind driver. Pick up and return of car was equally professionally handled. My own car was returned... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 63 best companies in Vehicle Repair
  5. #28 of 56 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Marsh Road, Lords Meadow Industial Estate, EX17 1EU, Crediton, Devon, United Kingdom

  • 01363 772066

4.9

Excellent

TrustScore 5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Very professional and if you email or…

Very professional and if you email or ring they get back to you in no time and fixed my car to very high standard

1 December 2025
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our service professional and efficient, and that your car was fixed to a high standard.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

An excellent job.

An excellent job.
Service with regard to collecting and returning our car better than I expected.

14 November 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

We're happy to hear that you were pleased with the service! It is great to know that the car collection and return exceeded your expectations.

Erika Woolacott, Fix Auto Mid Devon

Rated 5 out of 5 stars

Superb service from first phone call to…

Superb service from first phone call to make arrangements to collect the vehicle, carry out the repairs and return the vehicle again at a time when it was convenient for me.

25 November 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We're happy to hear that you were pleased with the service we provided, from the initial call to the vehicle's return. Thank you for your positive feedback and for taking the time to share your experience.
Kind Regards Fix Auto Mid Devon

Rated 5 out of 5 stars

Receiption very helpful

Receiption very helpful. Body repair first class work. Kept up to date from fix auto by sms.

21 November 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We're happy to hear that our reception was helpful and the repair work was first class. We appreciate your positive feedback and are glad you were kept updated.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Always very helpful and cheerful

Always very helpful and cheerful. Did a brilliant job on my car.
Sorry. Haven’t done a review as I am not sure how to do it

20 November 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We're happy to hear that our team was helpful and cheerful! We appreciate you letting us know we did a brilliant job on your car, and we value your feedback.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Exceptional Customer Care and First Class Repair aircare and…

Exceptional Customer care and communications from Fix Auto. I was updated at every stage of the repair by text and phone. My vehicle was collected quickly and replaced by a spotlessly clean courtesy car. The repair was excellent and my car was returned to me expertly valeted. The whole team at Fix Auto have been friendly, polite and professional from the initial contact to the final hand over of the repaired vehicle. I would definitely recommend recommend Fix Auto

3 November 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate you sharing your positive experience. It's wonderful to hear that you were pleased with our customer care, communication, and the quality of the repair. We're glad the courtesy car and valet service met your expectations and that our team was friendly and professional.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Superb service

Superb service. My car was collected from home, repaired within 4 working days, and returned in pristine condition. I was kept informed at every stage of the process. The courtesy car was spotless. Well done fix auto, GREAT JOB!!!

19 November 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate you taking the time to leave us a review! We're happy to hear that you were pleased with the collection, repair, and return of your car. We are also glad you found the courtesy car satisfactory.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Above and Beyond

Great customer service, frequent communication to organise repair of our car. A great job replacing our bumper and matching paint colour. Our car was even valeted whilst being fixed. Definitely above and beyond what was expected. Would recommend to anyone needing a repair for body damage.

6 November 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We're delighted to hear about your positive experience! It's great knowing we provided excellent service, kept you informed, and delivered a high-quality repair. We appreciate your recommendation!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Excellent communication

Insurance repairs organised by other party's insurance. Fix Auto contacted me quickly, arranged collection and couertesy car within a few days. Regular texts and calls as it moved through the repair process. I'm not qualified to judge the quality of the repairs but it looks great to me. And the car was washed and interior vacuumed. No idea how much it cost! Thumbs up to Ageas insurance too.

7 November 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We're happy to hear that the repair process, including collection and courtesy car arrangements, went smoothly for you. It's great to know you were kept informed and are pleased with the repair work and additional services. Thank you for your positive feedback!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Proper Job

The communication was excellent, the collection and delivery of the courtesy car was good and on time (If I am picky, the car was a little awkward for me as it was quite a small car and I am 6 ft tall).

The repair work appears, to my untrained eye, to be excellent, and it comes with a car lifetime guarantee.

All in all an excellent job.

7 November 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good morning
We appreciate your positive feedback! We're happy to hear that you were pleased with our communication and the courtesy car service. We're also glad the repair work met your expectations and came with a lifetime guarantee. Thank you!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

informative updates on progress of…

informative updates on progress of work.
Happy with job done. thank you.

5 November 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We're happy to hear that you were satisfied with our informative updates and the completed work. Thank you for your positive feedback!

Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Very Professional

Took my car for repair leaving me with a courtesy vehicle which was brand new. They kept me updated as to progress of the repair. My vehicle was returned to me but with a slight problem. They took the vehicle back in order to resolve the issue and next day emailed photos of the car. The vehicle was returned promptly the next day with the issue fixed. Overall I was very satisfied with the service.

27 October 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon Mr Schofield,
We're happy to hear you were satisfied with our service and the courtesy vehicle. We appreciate your patience while we resolved the slight problem with your car and are glad it was fixed promptly. Thank you for your feedback.
Best Wishes Fix Auto Mid Devon

Rated 3 out of 5 stars

Car cleaning

The collection and drop of of my vehicle was done by friendly efficient staff. I feel the repairs took very long and my car was returned with marks on the paintwork. It looked as though a cat had walked over the bonnet windshield and roof.

3 November 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

** Edit **
As per the conversation you had with my colleague the repair was larger than initially thought the panels were replaced instead of repaired which caused a delay in the repair time, the marks we discovered were from leaves which you appreciated happens this time of year because you were away & we could not deliver the vehicle to you until you were back. I am glad we managed to have this conversation & you are now happy with the outcome.
Good Afternoon Mr Lee
We appreciate your feedback. We're glad our staff was friendly and efficient during vehicle collection and drop-off. We're sorry the repairs took longer than expected and for the marks on your car's paintwork. We'll review this & contact you asap to discuss
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

lovely experience

I can't speak highly enough for the lovely friendly, professional way i was treated by everyone I came into contact with at your company. I had been feeling very 'down' after my car had been damaged, and you restored my faith in people - and I cannot thank you enough for your help. Dot x

23 October 2025
Unprompted review
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We appreciate your kind words and are so glad to hear about your positive experience. It means a lot to us that we could restore your faith and help you during a difficult time. Thank you for your review!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

kept informed of progress vehicle…

kept informed of progress vehicle returned vi excellent condition

30 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

We're happy to hear that you were well-informed and that your vehicle was returned in excellent condition. Thank you for your positive feedback!

Erika Woolacott, Fix Auto UK

Rated 5 out of 5 stars

Great communication

Great communication, friendly staff right through. So helpful. Thank you!

29 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We appreciate you taking the time to leave us feedback. We are so happy to hear that our team was helpful and communicative.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Fix Auto were extremely helpful

Fix Auto were extremely helpful. I felt confident to be directed to using them.
They were polite, informative and obliging.

20 October 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning Mr Dubock,
We're happy to hear that you felt confident with our service. It's great to know that you found us polite, informative, and obliging. Thank you for your positive feedback!
Best Wishes Fix Auto Newton Abbot

Rated 5 out of 5 stars

Excellent service and car came back…

Excellent service and car came back gleaming

25 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good morning Mrs Sanders
We appreciate your fantastic five-star review! We are so happy to hear that you were pleased with our service and the condition of your car upon its return.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Fixauto were brilliant!

From initial inspection to completion Fixauto were brilliant! They kept me informed at every stage and the finished repair was excellent.

17 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning Mrs Grenyer,
We're happy to hear that you had such a positive experience with us! It's great to know that you were well-informed throughout the repair process and satisfied with the result. Thank you!
Best Wishes Fix Auto Mid Devon

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