Fix Auto UK - Fix Auto Mid Devon Reviews 422

TrustScore 5 out of 5

4.9

Marsh Road, Lords Meadow Industial Estate, EX17 1EU Crediton, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fix Auto took over my worries about the repair process of my car, by giving me a Courtesy Car for 2 weeks. Very professionally I was advised by text at all stages on a regular basis as to how the rep... See more

Company replied

Rated 5 out of 5 stars

Unfortunately I have had to use Fix Auto twice recently and on both occasions their service has been first class! I wouldn’t hesitate to recommend them. Thank you Fix Auto

Company replied

Rated 5 out of 5 stars

They have done an excellent repair on our car. The car has been cleaned on the outside and they have done a really good job. The people we spoke to on the telephone and in person were very polite. Th... See more

Company replied

Rated 4 out of 5 stars

Received updates. Staff friendly and helpful. Courtesy car drop off was dealt with by a patient and kind driver. Pick up and return of car was equally professionally handled. My own car was returned... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 63 best companies in Vehicle Repair
  5. #28 of 56 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Marsh Road, Lords Meadow Industial Estate, EX17 1EU, Crediton, Devon, United Kingdom

  • 01363 772066

4.9

Excellent

TrustScore 5 out of 5

422 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

First class company from collection…

First class company from collection through to re delivery contact and updates second to none . 5 star hassle free service would very highly recommend !

27 June 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

paul Wills,

We're happy to hear that our service, from start to finish, met your expectations. Thank you for your high recommendation; it means a lot to us!

Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Can't fault the service or quality of…

Can't fault the service or quality of the repair. Good communication throughout

11 June 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

We appreciate you taking the time to give us a review and are so glad to hear you were happy with our service and the repair quality. Thank you for the feedback.
Best wishes
Fix Auto Mid Devon

Rated 5 out of 5 stars

This company has been exemplary right…

This company has been exemplary right from the start and has looked after me and my car at the highest standard.

I contacted them as soon as I had caused damage to my car and as soon as I got back home I had a call from them explaining their procedures to me. It was all incredibly easy - they came and picked up my car and offered me a courtesy car which I did not need. They kept in touch whilst my car was in their care and when they brought it back, it looked immaculate both inside and out. They had even topped up the petrol tank to how it was when they picked up the car. I cannot praise them enough - what a wonderful service they give and I really appreciate everything they have done.

22 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

We appreciate you taking the time to share your experience. We're so glad to hear that you were looked after to such a high standard, right from the initial contact through to the return of your car. It's wonderful to know that our procedures were easy to follow and that you were pleased with the immaculate condition of your car.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Above and Beyond Service ...

As always Fix Auto give 5* service. Not my first rodeo with them, hopefully my last, but who knows!
Ashley took time to explain the work needed and time estimate, ensuring that an automatic courtesy car was available for my use.
Dan took on board my need to have Mini back in time for my weekend away, which it was.
More than pleased with the repair, Mini looks like new again.

23 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

We're happy to hear that you consistently receive excellent service from us. We appreciate you acknowledging the team's efforts to meet your needs and provide quality repairs. Thank you for your continued trust and feedback.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Excellent experience

My first vehicle collision for over 30 years (thankfully not my fault) & I was impressed how the system has improved amazingly in that time. A call to my broker in the morning followed by contact from insurance company and hour later and then from Fix Auto in the afternoon. Great service, collection & drop off, great communication giving updates & the car is looking better than when it went in.

15 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

We are so glad to hear that you were impressed with the service you received. We strive to make the process as smooth and efficient as possible for our customers. We are happy to hear that you were pleased with the communication and the quality of the repairs. We appreciate you taking the time to share your positive experience.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Excellent Service

Efficient, friendly and informative service from the team. Excellent job on vehicle very happy.

8 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Thank you for your kind words and 5-star rating! We are thrilled to hear that you were happy with the service you received and the work on your vehicle. We appreciate your feedback and are glad you had a positive experience.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

I contacted my insurance company in the…

I contacted my insurance company in the morning and by the afternoon the garage had rung me back to arrange a time for collection. All staff were super efficient and polite. I was kept informed of repairs at all times. The service was flawless.

9 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Thank you for your kind words and 5-star review. We are thrilled to hear that you were happy with our service and appreciate your feedback. We strive to provide a positive experience for all our customers, and we are glad you found our team helpful and efficient.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Excellent service

Excellent service - easy to arrange, quicker than expected and they did a great job

22 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Thank you for your kind words. We are delighted to hear you found our service easy to arrange, quicker than expected and that we did a great job. We appreciate your feedback and are glad you were happy with the service you received.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

What a great company

What a great company. Top workmanship which you would expect and the customer service was excellent. Kept me updated with everything going on. My insurance company insisted I went there but would definately use them again myself.

16 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Thank you for your kind words. We appreciate your feedback and are glad to hear you were happy with the workmanship and customer service. We strive to provide the best possible experience for our customers and it's rewarding to hear that we met your expectations.
Best Wishes Fix Auto mid Devon

Rated 5 out of 5 stars

HELPFUL AND EFFICIENT

All the agents we dealt with were extremely helpful, keeping us updated without us having to chase them. The bonnet, offside, lights etc were all damaged in a rta. This damage was comprehensively repaired and the car looks almost like new! The interior of the vehicle was also nicely valeted.

9 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

We're thrilled to hear about your positive experience! It's wonderful to know that our agents were so helpful and kept you informed throughout the process. We're also delighted that the repairs were completed to your satisfaction and that your car looks almost new. We strive to provide our customers with the best possible service and it's rewarding to hear that we met your expectations.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Environmental considerations

The team at your Crediton branch have been very helpful and efficient with dealing with our car. The options presented to us showed us how important sourcing parts in a sustainable way can be achieved. Thank you for our hybrid courtesy car also, we are tempted to purchase one now after using yours.

10 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Thank you for your kind words and five-star review. We are delighted to hear that you had a positive experience with our team at the Crediton branch. We appreciate your feedback and will share it with our team. It is great to hear that you found our team helpful and efficient, and that the options presented to you highlighted the importance of sustainable sourcing. We are also pleased that you enjoyed using our hybrid courtesy car.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

I was kept informed at all times

I was kept informed at all times, The people I spoke to on the phone were very polite and so were the drivers all in all a great job.

9 April 2025
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Reply from Fix Auto UK - Fix Auto Mid Devon

Thank you for your kind words. We are delighted to hear that you had a positive experience with our services. We appreciate your feedback and will continue to strive for excellence in everything we do.
Best Wishes Fix Auto mid Devon

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. Kept me up to date at all times. Courtesy car delivered by friendly and helpful worker. Dud not have to wait very long to have my car repaired and returned. Was pleased the way my car looked. Would certainly recommend this business.

7 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Thank you for your kind review and 5-star rating! We're so glad to hear you were happy with the quick and efficient service, the communication, and the courtesy car. We strive to provide excellent customer service and are delighted that you were pleased with the repair work and the overall process. We appreciate your feedback and will share it with our team.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Exemplary service from start to finish

Exemplary service from start to finish. They delivered a courtesy car to my home address and took mine back to the workshop. They kept me updated on the progress of my repair work and the work was completed in good time and car delivered back to me at my home address. Always very friendly and helpful on the phone and in person.

2 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Thank you so much for your 5-star review! We are thrilled to hear that you were so pleased with our service. We strive to provide excellent customer service and it is rewarding to hear that we met your expectations. We will be sure to pass your kind words onto the team.
Best Wishes From Fix Auto Mid Devon

Rated 5 out of 5 stars

Fix auto have been fantastic

Fix auto have been fantastic, they have kept me updated through the whole process with weekly phone calls. Picked my car up yesterday and they have done a brilliant job on it. Would highly recommend. Thank you

31 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

We are delighted to hear about your positive experience with our services. We strive to provide our customers with a seamless and transparent repair process, and we are glad that our weekly updates kept you informed. We are thrilled that you are happy with the final result and would recommend us to others.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Very happy

Very happy. Our car was damaged by a motorist in another vehicle at a time when we had many other things going on in our lives. Fix Auto couldn't have been more considerate and helpful. Our car was repaired with very little fuss and disruption and the team at Fix Auto went above and beyond in being flexible and making sure we were well looked after. Thank you.

31 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

We are so pleased to hear that you had a positive experience with our team. We understand how stressful it can be to deal with car damage, especially when you have other things going on in your life. We strive to make the repair process as smooth and hassle-free as possible, and we're glad our team was able to go above and beyond to help you. Thank you for your kind words and for choosing our services.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Excellent service

Fast, friendly service. My car was as good as new. They kept me up to date on the progress. I had the use of a curtesy car, they picked my car up and dropped it off. My car is as good as new. They also did an amazing job of cleaning it inside and out!
Thank you

21 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Thank you for your kind review. We're delighted to hear that you were happy with the service and repair work. We appreciate your feedback and will share it with our team. We're glad that your car looks fantastic and was returned clean and shiny. We look forward to serving you again in the future.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Use this company- you won’t be disappointed!

Great communications and fabulous repair! Would definitely recommend 😊

25 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Thank you for your kind words! We're delighted to hear you were happy with our communication and the repair. We strive to provide excellent service and appreciate your recommendation.
Best Wishes Fix Auto

Rated 5 out of 5 stars

Excellent service n,abe and beyond…

Great communication,above and beyond expectations, they went out of their way together my van back completely sorted out. Very happy.

20 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

We're thrilled to hear about your positive experience. We appreciate you recognizing our team's dedication to providing excellent service. We strive to go the extra mile for our customers and are glad you were satisfied with the outcome.
Best Wishes Fix Auto Mid Devon

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