Fix Auto took a week to get a courtesy car to me. This was totally unacceptable as I have fully comp insurance to get a replacement vehicle so life can carry on as normal. Cannot understand why they d... See more
Company replied
Location
Switch locationDaneheath Business Park, Wentworth Road, TQ12 6TL Heathfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After an incident when my car was hit whilst parked. Auto fix were in contact the very next day to arrange collection and repairs. Amazing service provided from start to finish. Great communication an... See more
Company replied
In shock after the "incident", and scared that my 2013 car would be declared uneconomic to repair, Fix Auto soon reassured me. Kind and efficient throughout, they sent texts as the repair progressed,... See more
Company replied
So refreshing to have such an efficient service, something that is severely lacking when dealing with some companies. Great comms, really friendly staff and regular updates by phone and text. Flawl... See more
Company replied
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #25 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Newton Abbot
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Daneheath Business Park, Wentworth Road, TQ12 6TL, Heathfield, United Kingdom
- 01626 241985
4.8
Excellent
228 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and very professional…
Very helpful and very professional service all the way through thank you
10 July 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Morning
Thank you for taking the time to leave us this wonderful review! We are so pleased to hear you found our service to be very helpful and professional throughout. We truly appreciate your kind words.
Best Wishes Fix Auto Newton Abbot
Courtesy car
Fix Auto took a week to get a courtesy car to me. This was totally unacceptable as I have fully comp insurance to get a replacement vehicle so life can carry on as normal. Cannot understand why they did not get me a hire car? Everything else was very good and I was kept informed on the repair.
3 July 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Geoffery,
We appreciate your feedback and are truly sorry to hear about the delay in providing a courtesy vehicle. We understand how important it is to maintain normalcy, especially with fully comprehensive insurance. We are reviewing our processes to prevent such inconveniences in the future. We are glad to hear that the repair process and communication were otherwise satisfactory.
Erika Woolacott, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Morning
We truly appreciate you taking the time to share your positive feedback. We're delighted to hear that you were pleased with the work, our courtesy car, and our helpful phone service.
Best Wishes Fix Auto Newton Abbot
Hassle free
Great at communication, picked up and delivered and made it hassle free, went above and beyond to get me a courtesy car even though one was not available at Newton Abbott.
22 June 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Morning
We're so pleased to hear about your hassle-free experience! We're glad we could provide excellent communication and a courtesy car.
Best Wishes Fix Auto Newton Abbot
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Morning
We appreciate your kind words about our service.
Best Wishes Fix Auto Newton Abbot
Excellent communication
Excellent communication. Did what they said they would when they said. First class repair. What more do you want?
17 June 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
We are so glad to hear you are happy with the service you recieved. Thank you for your wonderful feedback.
Erika Woolacott, Fix Auto Newton Abbot
The service has been excellent and they…
The service has been excellent and they listened to what I need it. I am very happy and my car came back not only fixed, but cleaned, well looked after and where I needed it to be.
Thank you
15 June 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Morning
We appreciate you sharing your positive experience! We're so happy to hear that we met your needs and that you were pleased with the repair and cleaning. Thank you!
Best Wishes Fix Auto Newton Abbot
Very professional service
Very professional service. They kept me up to date regarding the repair at all times & great attention to detail.
15 June 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Afternoon
We are so pleased you found our service professional and appreciated our communication and attention to detail. Thank you for your kind words!
Best Wishes Fix Auto Newton Abbot
The staff at fix auto was very helpful
The staff at fix auto was very helpful, really communicative and honest and what needed to be done to my vehicle. They kept me informed every step of the way.
2 June 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Morning
We're so pleased to hear our team was helpful and kept you informed throughout the process. Thank you for your kind words!
Best Wishes Fix Auto Newton Abbot
Great communication and service from…
Great communication and service from the start.
Excellent quality repair
22 May 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Afternoon
We appreciate your 5-star review! We are delighted you had an excellent experience.
Best Wishes Fix Auto Newton Abbot
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Morning
We are delighted you found our service helpful and friendly. We appreciate your feedback!
Best Wishes Fix Auto Newton Abbot
First class service
First class service, picked car up,and kept me informed about the progress,and then dropped my car back to me,and took the courtesy car away
14 May 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Afternoon
We're happy to hear you received such excellent service and appreciate you sharing your positive experience with us. Thank you!
Best Wishes Fix Auto Newton Abbot
Collected and delivered back by a very…
Collected and delivered back by a very pleasant man. Very pleased with the work carried out, and kept updated by the office on how the repair was going.
8 May 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Afternoon
We're so pleased to hear you had a positive experience with our team and the repair process. Thank you for your kind words!
Best Wishes Fix Auto Newton Abbot
Very efficient and friendly couldn’t do…
Very efficient and friendly couldn’t do more for you
13 May 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Afternoon
We are so pleased you found our team efficient and friendly. Thank you for your kind words!
Best Wishes Fix Auto Newton Abbot
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Afternoon
We are so pleased to hear you were happy with our service & taking the time to leave a review
Best Wishes Fix Auto Newton Abbot
Difficult to appraise
Difficult to appraise. The repairs looks fine. Assume all parts are replaced with Land Rover originals.
Insurer selected repairer 56 miles away from my home. Small courtesy car supplied with full tank of fuel. instructed to fill before collected and my car returned, which I did. Advised they will do same with my car.
Car returned after repairs with no fuel added. Round trip 112 miles fuel only cost per mile 32 pence, total fuel cost £35.84. Advise they will ensure drivers will fill cars on future jobs. No compensation.
29 April 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Morning
We appreciate you taking the time to share your experience. We're glad the repairs meet your expectations and that original parts were used. We regret the inconvenience regarding the fuel and the additional expense incurred. We will get reception to call you asap to rectify this situation for you
Best Wishes Fix Auto Newton Abbot
Excellent
Excellent! Great communication all the way through the repair, especially from Robbie. Regular updates via phone and text and a great job. Would recommend.
28 April 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Morning
We appreciate you taking the time to leave us a review! We're happy to hear that our communication was effective and that you were pleased with the work. We'd recommend you too!
Best Wishes Fix Auto Newton Abbot
14 April 2026
After an incident when my car was hit whilst parked. Auto fix were in contact the very next day to arrange collection and repairs. Amazing service provided from start to finish. Great communication and updates throughout the repairs. Excellent work carried out on my damaged car. A huge thank you to all the team in making the process stress free.
27 April 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Afternoon
We appreciate you taking the time to share your experience. We're happy to hear that our team provided amazing service, kept you updated, and delivered excellent repairs, making the process stress-free for you.
Best wishes Fix Auto Newton Abbot
Friendly and a great service
21 April 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Afternoon
We appreciate you sharing your positive experience with our friendly and great service. Thank you for your feedback!
Best Wishes Fix Auto Newton Abbot
Communication Excellent
Their communication from picking up the car, to progress in the body and paint shop and the final delivery was excellent
24 April 2026
Reply from Fix Auto UK - Fix Auto Newton Abbot
Good Morning
We appreciate you taking the time to leave us this wonderful review! We're so glad to hear that you were well-informed throughout the entire process.
Best Wishes Fix Auto Newton Abbot
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.