Fix Auto UK - Fix Auto North StaffordshireReviews 

206
TrustScore 5 out of 5

4.9

Higher Woodcroft, Leek, ST13 5QF Staffordshire, Staffordshire, GB


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Rated 5 out of 5 stars

Have made an excellent repair to my car with no fuss to me, they just got on with it and the repair is perfect, car also came back fully polished and valeted. The reception staff handle everything inc... See more

Company replied

Rated 5 out of 5 stars

My whole experience was first class right from the initial contact to the swift completion of my repair. All the staff went out of there way to make sure i was kept informed of the repairs progress an... See more

Company replied

Rated 5 out of 5 stars

I am over the moon the quality of my repairs that have been done. My bumper & hatch look amazing & you wouldn’t know if had ever been an accident. Tracey was amazing sorting my car to go on the transp... See more

Company replied

Rated 5 out of 5 stars

Great service and lovely, friendly staff. Our car was repaired in good time and to an excellent standard. Would highly recommend them.

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 63 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

About Fix Auto UK - Fix Auto North Staffordshire

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Higher Woodcroft, Leek, ST13 5QF, Staffordshire, Staffordshire, United Kingdom

  • 01538 385613

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

5,338 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service and lovely, friendly staff. Our car was repaired in good time and to an excellent standard. Would highly recommend them.

18 June 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Mr Parker. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Brilliant customer service and a…

Brilliant customer service and a brilliant speedy repair thank you.

9 June 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Evening Greg and thank you so much for your kind words. We appreciate your review and glad to hear you had a great experience. We will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Have made an excellent repair to my car…

Have made an excellent repair to my car with no fuss to me, they just got on with it and the repair is perfect, car also came back fully polished and valeted. The reception staff handle everything including the return of the hire car and they will come highly recommended from me.

8 June 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Hi Craig. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on your lovely comments to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Amazing professional service from start to finish

My whole experience was first class right from the initial contact to the swift completion of my repair. All the staff went out of there way to make sure i was kept informed of the repairs progress and always spoke to me with professionalism with a very personal touch. My car had been with another garage for months before it was transfered to M and M. As soon as it was with M and M it was done within weeks. I was kept up to date with the repair progress by the wonderful ladies in the office and Phil went out of his way to ensure my repair was completed satisfactorialy. I would recommend this garage to anyone. First class professionalism from start to finish!

20 May 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Evening Sally and thank you so much for your very kind words, and taking the time to leave us such a wonderful review. We're glad to hear you had a great experience and will make sure Phil and the rest of the team are aware. Thanks again and have a great day!

Rated 5 out of 5 stars

An outstanding piece of work

My car repair was an excellent piece of work and my. car was returned in an exemplary condition inside and out.I would recommend mand M vehicle repairs and would definitely use again

13 May 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Mr Woodcock. We would like to thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful. Hire car was perfect. Repair looks amazing. Thank you. Very helpful staff

22 May 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Sandra. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Professional, stress free service

They have done a fantastic job repairing my car after some significant damage to the side and rear quarter panel - wouldn't be able to tell where the damage was. The staff were helpful and informative throughout the whole process.

19 May 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning George and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Very helpful

Very helpful.
When a problem arose they dealt with it as quickly as they could.
People in reception very friendly too!

18 May 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good afternoon,
Thank you for providing feedback and we are pleased to hear you had a great experience and will pass on your kind words to the rest of the team. Have a great day.

Rated 5 out of 5 stars

I am over the moon the quality of my…

I am over the moon the quality of my repairs that have been done. My bumper & hatch look amazing & you wouldn’t know if had ever been an accident. Tracey was amazing sorting my car to go on the transporter & sorting my courtesy car out. It was finished before the estimated date to be complete. It brought a tear to my eye when I finally saw my car, it was super clean & polished & you can could tell it had a professional team on it with giving my car the finishing beautiful touches. Thank you so much for my car looking perfection & lovely to drive again.

14 May 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good afternoon Caroline and thank you so much for taking the time to provide us with your lovely feedback. We are so pleased you were happy with our service and repairs to your vehicle. We will make sure we pass on your kind words to the rest of the team. Have a lovely day.

Rated 5 out of 5 stars

Highly recommend MnM

Highly recommend MnM, the car looks brand new, from start to finish i was updated on the repairs. Ive had bad experiences with other bodyshops in the past, but these guys were 1st class, I would definitely use them again.

25 March 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Chris. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and thank you for your very kind words, which we will pass onto the rest of the team. Have a great day!

Rated 5 out of 5 stars

A quality repair and great…

A quality repair and great communication throughout.

6 February 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon John. Thank you for taking the time to leave us a review and your very kind words. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Vehicle repairs M&M Garage, Leek

I took my vehicle in to M&M Garage for repair and was really impressed with their service. The whole process from start to finish was really impressive. They were friendly, efficient and kept me updated throughout!

Janet and Tracy were very helpful especially!

Would totally recommend!

11 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Evening Wendy and thank you so much for taking the time to leave us a review and your kind words. We are pleased to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Really good experience

26 February 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Evening Jack. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on your kind words to the rest of the team. Have a great day!

Rated 2 out of 5 stars

Not the best experience

Not the best experience. Was told my car would only be in for 2-3 days. Ended up being almost 2 weeks.
I was also told that it was going to get picked up at a certain time in the morning but was later told that it was going to be a 4/5 hour window. The lady on the phone was quite rude about it too.
They’re repair itself is good but that’s about the only saving grace.

17 October 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon Abby. Thank you for your feedback, please bear with us as we try to locate your records and will come back to you shortly, and apologise for any inconvenience caused.

Rated 5 out of 5 stars

First class service

From the moment my vehicle arrived to the moment I collected it the service and communication was excellent .

Tracey kept me up to date at every stage and ensured everything ran smoothly.

8 December 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Dominic and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

5* service

My car was damaged at 4 p.m, and by 10:30 the following morning it was already booked in, with parts being ordered immediately. Tracy was excellent throughout the entire process and kept me fully informed at every stage.

Due to work, I needed the collection of my vehicle to fit around my schedule, which was handled without any issues. The repair itself has been completed to a very high standard, and when I collected the car it was spotless inside and out.

After the stress of the initial incident, the repair experience was completely stress-free. I would highly recommend this service to anyone who has the option to use them.

6 November 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon. We would like to thank you for taking the time to leave us such a wonderful review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Car repair

Local, communicated well, repair was done before estimated time and was well done too.

11 November 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon Nigel and thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will certainly pass on your kind words to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Great communication

Great communication, very professional and the work was done to a high standard.

29 October 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Amanda. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Very efficient

Very efficient. Good job done would recommend them for repairs.

31 October 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon Peter. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

The staff couldn't do enough to help

The staff couldn't do enough to help, called to make the arrangements, providing regular updates and supplying the courtesy car while mine was in for repair.

21 October 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Morning Steve and thank you so much for your positive feedback. We're glad to hear you were pleased with the repairs and service provided and will pass on these comments to the rest of the team.

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