Fix Auto UK - Fix Auto Penzance Reviews 

I contacted the Penzance branch local to me, took the car in to show them the damage and received a quote from
Mark the next morning, as promised.
My car was booked in promptly after I accepted the quote, and the work was done within the promised timeframe of two days.
Some of the damage was missed and not repaired however, but I contacted them to point this out and they were hugely apologetic, asked me to bring the car in the next day and it was done within 15 minutes.
All the repair work is of such a high standard, you would never know anything had happened. The staff were all friendly, easy to deal with and nothing was too much trouble. They even hoovered and cleaned the interior, which I wasn’t expecting!
All in all, a great experience and fantastic service from start to finish - would have no hesitation in recommending them to others.

Great service and quick turnaround on the repair to my car, would recommend

Amazing service from Fix Auto Penzance.
Quick, quality work

Thank you

Helpful and friendly staff.

Brilliant customer service and a fantastic knowledge and understanding.

⁹Insurance job thanks to the myopic driver who reversed into my rear passenger door.

My insurers got on to Fix Auto the same day and they rang me that afternoon and arranged an assessment.

Less than a week later I got my car back. They gave me a courtesy car in between.

Excellent job done, perfect match. Customer service second to none.

Would I recommend them? Yes. Would I use them again? Yes.

Can’t fault this company the work was first class. Once they got all the bits it was only a few days before I was on my way to pick up my vehicle which looked like new. Great job will definitely be recommending them.

An absolutely outstanding service from start to finish.
The repair finish is magnificent.
Definitely worthy of more stars if it were possible
No hesitation in recommending this company for its excellent service and repair work.,

My car was damaged by a foreign tourist. My insurance company took twelve days short of a year to sort everything out and Fix Auto Penzance only took two days to carry out the repairs. The service received from them on every level was first class with bells on. Highly recommended.

Very friendly. Lesley and the team communicated to an excellent standard, quality of workmanship fantastic. Cannot fault their service, would highly recommend

Wheel repair

I recently took a wheel in for repair at Fix Auto Penzance. They did a superb job and I’m delighted with the result, both in terms of quality and price. They were friendly and efficient and altogether super people to deal with. I have no hesitation in highly recommending them to others.
Peter Perry

I took my car in to fix a dent which spanned across my bumper and rear side panel. Less than a week later and the damaged area looks brand new again! The service and staff were excellent and friendly throughout - thank you!

Used F/A before and first class. So when directed by my insurance company I was pleased to use them. Not disappointed. Friendly helpful staff

Arranged through my insurance company. Fast efficient and excellent communication throughout the repair.
Had extra work done in addition to the insurance job which was twice the price of other local garages but as car was going in to fix auto anyway I decided to get both jobs done. Was done as quoted and within same time scale.
Realy helpful staff. Friendly, efficient. Car came back after a full valley and looked like a new car. Thankyou.

Aviva put me in contact with Fixauto after I damaged my boot and bumper, they were very quick to get things ordered and gave me a loan car while they repaired my Leapmotor C10. When I came to pick it up it was like a new car! I would highly recommend them for any car repair. Great staff and very good quality of service. Thanks Karen

Great communication and very friendly. The work they done was excellent as well

Communication from Joel was exceptional from the day it was booked I until the day it was completed. He kept me informed of what was happening as the car needed to attend the main dealer. This was booked and resolved within 2 days. Car looks as good as new.

Only thing that let it down sadly was the receptionist. On two occasions was rude and only seemed interested in the excess that needed to be paid. There was no ‘would you like to check the vehicle’ on arrival just asked for the excess to be paid.

⭐⭐⭐⭐⭐ 5 Stars

I would highly recommend Fix Collision, Crowlas, Penzance. They carried out excellent work on my Ford Mondeo (registration LJ16) and returned it looking fantastic.

The staff were professional, friendly and very courteous throughout the whole process. They kept me informed, made everything easy and provided outstanding customer service from start to finish.

I am extremely pleased with the quality of the repair and the care taken with my car. Thank you to everyone at Fix Collision for doing such a great job. I wouldn’t hesitate to use them again or recommend them to others. Dave J.

They were very professional and very efficient!! It was all effortless. My car looked great and was cleaned inside as well 👏✅. Very pleased and would recommend!

A superb job of my alloy wheels. Look like new.