⁹Insurance job thanks to the myopic driver who reversed into my rear passenger door. My insurers got on to Fix Auto the same day and they rang me that afternoon and arranged an assessment.... See more
Company replied
Location
Switch locationUnit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU Penzance, Cornwall, GB
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Arranged through my insurance company. Fast efficient and excellent communication throughout the repair. Had extra work done in addition to the insurance job which was twice the price of other loc... See more
Company replied
Communication from Joel was exceptional from the day it was booked I until the day it was completed. He kept me informed of what was happening as the car needed to attend the main dealer. This was b... See more
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Wheel repair I recently took a wheel in for repair at Fix Auto Penzance. They did a superb job and I’m delighted with the result, both in terms of quality and price. They were friendly and efficie... See more
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Company details
- #22 of 37 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #33 of 63 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Penzance
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU, Penzance, Cornwall, United Kingdom
- 01736 741004
4.9
Excellent
412 reviews
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Thanks FixAuto team
Thanks FixAuto team! Everyone we came into contact with was massively helpful and efficient. FixAuto did some warranty work on our car last week, and the results are brilliant. The components arrived from the main dealer, and they were sprayed and fitted, and the car ready for collection the very next day! Their courtesy car was new and zippy and immaculate.
They went the extra mile here (no pun intended) completely valeting our car, and it’s actually cleaner and more shiny than when we drove it off the forecourt last autumn, thanks Jordan for meticulous detailing.
A brilliant customer experience! Thanks everyone!
22 May 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We're happy to hear that everyone was helpful and efficient during your warranty work. It's great to know the components were fitted quickly and that you enjoyed the courtesy car. We appreciate your positive feedback regarding the detailing.
Very helpful staff who stayed in touch
Very helpful staff who stayed in touch, gave a head’s up the day before I was booked in, and let me know the day before the repair was going to be finished so I could arrange collection.
Immaculate repair including some internal coach work to our camper.
22 May 2025
Reply from Fix Auto UK - Fix Auto Penzance
We're happy to hear that our team's communication was helpful and that you were informed every step of the way. We're glad the camper repair, including the internal work, met your expectations. Thank you!
Customer Service
My experience allows me to say that Fix Auto offer good customer service. They keep you in touch with what is happening to your vehicle alleyway through the process of repair.
13 May 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We appreciate you taking the time to share your feedback. We're happy to hear that you experienced good customer service and were kept informed about your vehicle's repair process.
Fix Auto Penzance/Crowlas were…
Fix Auto Penzance/Crowlas were appointed by our insurer after our back end was smashed by a runaway driver, the made contact, set up a time, provided a courtesy car informed us every step of the way and had our car back quicker than I expected, there were some parts had not arrived and cosmetic, as soon as they were in they booked us in to pop on, the finish was excellent, it was cleaner in and out than when we bought it from the main dealer a couple of months earlier but th service, the courtesy afforded was above and beyond and I thoroughly recommend Fix and its ethos, hopefully I’ll never need to use them again but if I do I’ll be back and I’ll be recommending others to come here first
14 May 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We appreciate your kind words and detailed review. It's wonderful to hear that you had such a positive experience with our team. We strive to provide excellent customer service and are thrilled that you found our communication, courtesy car, and repair process to be helpful and efficient. We're also pleased that you were impressed with the quality of the repair and the overall cleanliness of your vehicle. We value your trust and appreciate your recommendation.
Don’t think twice, they are great!
My car got bumped and scratched down to the lacquer by a 3rd party. My insurance company sought the work of Fix Auto Penzance to repair the damage. Due to the distance from me to them, they picked my car up on a flat bed. The work they did to repair my bumper was amazing and they even touched up my bonnet for me. Unfortunately my hire car from a separate company did not arrive when it should have. When I was informed of my car being ready, they even listened to my ask for it to be dropped off first thing so I bc ours get out and use it rather than get my hire car that same day. I had no excess or fees left to pay as it was a total non-fault claim so all I needed was to sign for the completion when dropped off. The people are very polite and helpful! I would certainly use Fix Auto again. Thank you for all your help!
30 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We are thrilled to hear about your positive experience with our team at Fix Auto Penzance. We understand the inconvenience of having your car damaged, and we appreciate you choosing us to handle the repairs.
It sounds like our team went above and beyond to ensure your satisfaction, from the meticulous repair work on your bumper to the thoughtful touch-up on your bonnet. We are also pleased to hear that our team was responsive to your needs regarding the delivery of your car, prioritizing your convenience and allowing you to get back on the road as quickly as possible.
We strive to provide exceptional customer service, and it's heartwarming to know that our team's efforts were appreciated. Thank you for your kind words and for choosing Fix Auto.
Exceptional !!
Exceptional !!! Fantastic work and customer service. A big shout out to Jordan who was faultless. Cannot recommend enough. Thank you Penzance team !
28 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We are thrilled to hear about your positive experience! It's wonderful to know that you were impressed with our team's work and customer service. We're so glad Jordan was able to provide such a fantastic experience for you. Thank you for your kind words and for recommending us.
Great service
Great service, Jordan was super helpful. Didn’t have to wait around at drop or pick up and my car came back to me fixed and immaculately clean. Very happy
23 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind words. We're thrilled to hear you had a positive experience and that Jordan was so helpful. We strive to provide excellent service and are delighted that you were happy with the repair and the cleanliness of your car.
Friendly service and outstanding…
Friendly service and outstanding repair. Needed a little extra time due to parts shortage, but I was kept informed on progress. Happy to recommend Fix Auto Penzance.
10 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind review. We appreciate you taking the time to share your positive experience. We're glad you found our service friendly and that the repairs were completed to your satisfaction. We understand that parts shortages can be frustrating, and we appreciate your understanding regarding the delay.
A very good job and the whole…
A very good job and the whole experience was positive.
9 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We appreciate your kind words and are thrilled to hear you had a positive experience.
Fantastic work and staff
I had fantastic service from Fix Auto Penzance. Jordan was so helpful and patient as I couldn’t decide on the colour to have my alloys done in. Stuart was also very helpful and helped with the final decision. They were done so perfectly and my car looks so nice. Thank you!
Such lovely staff there too, everyone was so friendly and helpful.
17 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind review. We are delighted to hear that you had a positive experience with us. We are proud of our team's commitment to providing excellent customer service and we are glad that you found our staff to be helpful and friendly. We appreciate your kind words and we look forward to serving you again in the future.
First Class
First Class - Fix Auto Penzance. Friendly, reliable and great value for money. My family used them on two occasions to repair our Ford Ranger which had front end damage and again another repair to the rear tail lift.
They were just great and had the benefit of a courtesy car both visits. If you need bodyshop repair these guys are the ones to use.....You wont be disappointed!
17 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team. We appreciate you taking the time to share your feedback and we're glad to hear that you found our service to be friendly, reliable, and great value for money. We're also happy to hear that you were able to take advantage of our courtesy car service. We strive to provide our customers with the best possible service and we are delighted that you were satisfied with the repairs.
Great service thank you Jordan you made…
Great service thank you Jordan you made my Tuesday 😂
15 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We're so glad you had a great experience! We appreciate your kind words about Jordan. We're always striving to provide excellent customer service.
Amazing service and staff
I honestly can't recommend Fix Auto highly enough! What a genuinely lovely team, so kind, professional, and dedicated. Not only did they go above and beyond with the repairs (even fixing an extra issue I hadn’t noticed, completely free of charge!), but they also gave me a lift home when I dropped off my car and offered to pick me back up once she would be ready. Truly amazing service with such a human touch. Thank you so much!!! It is my first car, and I will make sure to come back to you should it have any more issues!
11 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We are so pleased to hear about your positive experience with our team. It sounds like they truly went above and beyond to ensure your satisfaction. We are proud to have such dedicated and caring staff who strive to provide exceptional service.
We appreciate you choosing us for your first car repairs and are thrilled that you are happy with the results. We look forward to assisting you with any future needs.
A very positive experience..great…
A very positive experience..great communication both over the phone and face to face.
The cosmetic work on the car was completed very quickly to a very high standard.
The car was then cleaned inside and out to an equal level of quality which was not expected but a great bonus to me.
I arranged to have the vehicle picked up and driven back which saved me having a hire car and this process too was impeccable.
I shall definitely be using Fix Auto again as this kind of service is hard to come by in recent times.
Thank you so much for your help and expertise.
26 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you were happy with the service you received, including the excellent communication, high-quality cosmetic work, and the unexpected but welcome cleaning. We strive to provide exceptional customer service and are delighted that you found our team to be helpful and efficient. We appreciate your kind words about our pick-up and delivery service, and we're glad that it saved you the hassle of a rental car. We look forward to assisting you with any future needs.
Fast and efficient service from the…
Fast and efficient service from the team. Communication was good, with texts and calls. Repair looks as good as new.
27 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind words! We're so glad to hear that you were happy with our service. We appreciate your feedback and are pleased you were satisfied with the repair work.
Used Fix Auto PZ many times in the…
Used Fix Auto PZ many times in the past.
Easy to get a quote and a book in date for the repair.
Excelent workmanship, repair quality.
14 March 2025
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind review. We appreciate your continued business and are glad to hear that you have consistently had positive experiences with our services. We strive to provide our customers with a seamless and high-quality repair experience, and we are pleased that we have met your expectations.
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star rating! We're so glad to hear you were happy with the service and follow-up. We appreciate your feedback and will share it with the team.
They made it so easy from collecting my…
They made it so easy from collecting my car from home, fixing it making sure it was done to a high standard. Cleaned the car and returned the car to my home.
Very pleased.
11 March 2025
Reply from Fix Auto UK - Fix Auto Penzance
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you were satisfied with our service, from the convenient pick-up and drop-off to the quality of the repairs. We strive to provide our customers with the best possible experience, and your feedback motivates us to continue doing so.
Great communication and friendly…
Great communication and friendly service. Repairs were undertaken to my vehicle following a collision and I was kept well informed and updated on progress. Quick service and my car looks fantastic, it was returned clean and shiny, looking like new. Thank you so much.
17 March 2025
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind review. We're delighted to hear that you were happy with the communication, service, and repair work. We appreciate your feedback and will share it with our team. We're glad that your car looks fantastic and was returned clean and shiny. We look forward to serving you again in the future.
They were very helpful to book my car…
They were very helpful to book my car in, and also when we had to rearrange everything for another date.
12 March 2025
Reply from Fix Auto UK - Fix Auto Penzance
We appreciate your kind words. We strive to provide excellent customer service and are glad to hear that you found our team helpful in booking your car and accommodating your schedule change.
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