Fix Auto UK - Fix Auto Pontypridd Reviews 75

TrustScore 4.5 out of 5

4.7

Pontypridd Road, Rhondda Cynon Taff, CF39 9PH Porth, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Took the car here after a minor bump damaged the bumper. Fast, efficient and friendly service, had the car looking good as new promptly and very easy drop off and pick up. Gave the car a clean as well... See more

Rated 4 out of 5 stars

Staff was all friendly and welcoming. Car took longer than expected due to parts not being deliver but soon as parts arrived they fixed the car straight away.

Company replied

Rated 5 out of 5 stars

Took my car here to remedy a poor repair job undertaken by a VW main dealer. The friendly and helpful team quickly identified the issue and advised of the necessary work to remedy. Job was completed o... See more

Company replied

Rated 5 out of 5 stars

I have given a five star rating on my experience with Fix Auto UK because of the service I recieved from them, together with the excellent workmanship requarding the repairs to the vehicle. When speak... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Pontypridd Road, Rhondda Cynon Taff, CF39 9PH, Porth, Wales, United Kingdom

  • +44 1443 682217

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent job

Excellent job. Everyone was so lovely and accommodating.

14 August 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Appreciate the kind words!

Rated 5 out of 5 stars

Quick repair

Good communication, repaired quickly, looks good

14 August 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

Very Helpful

Dropped my car at 09:30am. The hire company were due to arrive at 10:00am but didn't arrive until 14:00pm. All the staff at Fix Auto were very helpful especially as I had my two young boys with me waiting for 4 hours. Highly recommend.

18 August 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Thanks for the praise and recommendation Matt. We're sorry about the experience with the hire and appreciate that you understand that was out of our control. We wish you all the best!

Rated 5 out of 5 stars

Did an excellent job on repairing my…

Did an excellent job on repairing my car looks brand new. Everyone I interacted with was was friendly and helpful, highly recommend them.

15 August 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Thanks for taking the time to follow up with a review! We're glad we could earn your recommendation. All the best, from all of us at Fix Auto Pontypridd.

Rated 5 out of 5 stars

Professional and Courteous…

Fix Auto is a highly professional and respected business, plus the staff were very courteous

28 July 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Susan,

We appreciate your kind words and 5-star rating! We're happy to hear you were pleased with our professional business and courteous staff.

Fix Auto Pontypridd

Rated 5 out of 5 stars

Communication via what’s app ✔️

Communication via what’s app ✔️
Quality of work ✔️
Staff friendly ✔️

24 July 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Thanks for the review! We're proud of our commitment to make sure all of our customers are updated and aware of the ongoing process of their vehicles repairs.

Rated 5 out of 5 stars

Job well done

Job well done , everything done as planned ... great job .. 👍

21 July 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Thanks for letting us know Paul!

Rated 5 out of 5 stars

Happy with the bodywork repair but I am…

Happy with the bodywork repair but I am concerned if it will pass the mot incas the collision has caused other unknown damage !

10 July 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Thanks for reviewing your experience! When we conduct an estimate we ensure we investigate all aspects of damage caused by a collision and investigate thoroughly. Should anything arise Thanks, from all of us at Fix Auto Pontypridd!

Rated 5 out of 5 stars

Fix Auto were fine

Fix Auto were fine. But why did I have to wait two months for an appointment and have to go to Rhondda when I live in Cardiff? Questions for my insurer not Fix Auto who were great.

10 July 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Thanks for the review Stephen. We're glad to get your feedback and appreciate the five!

Rated 5 out of 5 stars

Can not praise these guys enough

Can not praise these guys enough! They did a fantastic job with my car, kept me informed when a part was waiting for delivery but even with the delay they were quick and got the job done! Definitely recommend!

15 July 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Thanks for the five stars Jessica! We're glad we could earn your recommendation. Thanks, from all of us at Fix Auto Pontypridd.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, excellent work

10 July 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Hi John,

We appreciate your kind words and are so glad you were happy with our team and their work.

Fix Auto Pontypridd

Rated 5 out of 5 stars

Brilliant car repair team!

The team at Fix Auto Pontypridd were really excellent. Very friendly and helpful. I have the car booked on a ferry going to Ireland and they managed to give the job priority and complete it on good time. They did a brilliant repair on the car.

8 July 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Hey John, thanks for taking the time to leave us a review!

We're glad we could complete on time. Thanks from all of us at Fix Auto Pontypridd.

Rated 5 out of 5 stars

Repairs done to high standard regular…

Repairs done to high standard regular updates and overall a quick service done and car looks good as new

30 May 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

We appreciate your kind words and 5-star rating! We are delighted to hear you were happy with the high standard of repairs and quick service.

Rated 5 out of 5 stars

Five star rating

I have given a five star rating on my experience with Fix Auto UK because of the service I recieved from them, together with the excellent workmanship requarding the repairs to the vehicle. When speaking to Lisa Price at office who was polite and very helpful, she arranged for vehicle to be collected and returned two weeks later. I was delighted with repairs which had been completed to a extremely high standard. The vehicle was immaculate and had been valeted inside and out. Fabulous job. Thank you all at Fix Auto UK

9 May 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Thank you for your kind words and for taking the time to share your positive experience with us. We are thrilled to hear that you were pleased with the service you received and the quality of the repairs. It is wonderful to know that you were happy with the communication and the overall experience, especially the helpfulness of our team member. We are committed to providing our customers with the best possible service and we are delighted that we were able to meet your expectations.

Rated 4 out of 5 stars

Staff was all friendly and welcoming

Staff was all friendly and welcoming.
Car took longer than expected due to parts not being deliver but soon as parts arrived they fixed the car straight away.

2 May 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

We appreciate your kind words about our staff. We understand that waiting for parts can be frustrating, and we're glad that once they arrived, we were able to get your car fixed promptly.

Rated 5 out of 5 stars

Great Advice and workmanship

Great Advice and workmanship

24 April 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

We appreciate your kind words and are thrilled to hear you were satisfied with the advice and workmanship provided.

Rated 5 out of 5 stars

Great service

Seamless repair to the car body and thorough replacement of affected car parts. A1 also very courteous staff.

4 April 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service

3 February 2025
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Reply from Fix Auto UK - Fix Auto Pontypridd

Thank you for your kind words and 5-star rating! We are delighted to hear you were happy with the repair and the service you received. We appreciate your feedback.

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