Fix Auto UK - Fix Auto Stevenage Reviews 426

TrustScore 4.5 out of 5

4.7

Gunnelswood Road, SG1 2BT Stevenage, Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service from start to finish. My car was picked up the day following its accident. Assessed swiftly and completed in good time. All contact with the insurance company was taken care of by fix... See more

Rated 5 out of 5 stars

I would thoroughly recommend FixAuto in Stevenage for any bodywork car repairs. Henry in particular was extremely professional and helpful throughout the whole process and kept me informed at every st... See more

Rated 5 out of 5 stars

Thank you! I had a very good experience with FixAuto and would thoroughly recommend them for any bodywork issues. The estimate and repairs were carried out to perfection, and the availability of a hir... See more

Company replied

Rated 4 out of 5 stars

Excellent bodywork repair on our Mercedes Sprinter van which had a new bonnet & front wrap around bumper , plus new radar sensor. Very good communication and good customer liaison. A free... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, United Kingdom

  • 01438 720720

4.7

Excellent

TrustScore 4.5 out of 5

426 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Very friendly and professional service

Very friendly and professional service. Kept me informed of progress and very happy with the work completed

9 March 2026
Unprompted review
Fix Auto UK - Fix Auto Stevenage logo

Reply from Fix Auto UK - Fix Auto Stevenage

Thank you Victoria,

We appreciate you taking the time to leave us a review! We're happy to hear that you were pleased with our friendly and professional service.

Hannah Crick, Fix Auto UK

Rated 4 out of 5 stars

Great customer service

I received prompt and timely updates of the repair from Henry. Great customer service.

18 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Stevenage

Thank you Sanath,

We appreciate you taking the time to leave us a review! We are happy to hear that you were pleased with the prompt updates and service.

Hannah Crick, Fix Auto UK

Rated 5 out of 5 stars

Great service

Kept in contact throughout the repair and always offering a great service.

23 March 2026
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Reply from Fix Auto UK - Fix Auto Stevenage

Thanks Martin

We appreciate your review and are happy to hear that you were kept informed and received great service throughout the repair process.

Hannah Crick, Fix Auto UK

Rated 5 out of 5 stars

Excellent end-to-end service

Excellent end-to-end service from Fix Auto. Great communication throughout from professional, friendly staff. Vehicle drop off and pick up was quick and easy. The courtesy car provided was clean and comfortable, and the exceptionally high quality of the repair to my car meant that the entire experience was really positive. Thank you.

19 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Stevenage

Thank you Andy,

We appreciate you taking the time to share your positive experience! We're happy to hear that you received excellent service from start to finish, with great communication and a comfortable courtesy car. It's great to know you were pleased with the repair quality.

Hannah Crick, Fix Auto UK

Rated 5 out of 5 stars

Very professional service.

Took my Volvo XC40 in to have a minor fender bender sorted out. From the first point of contact when they contacted me to get my car assessed all the way through the booking in, hand over, communication and contact when finished, the whole process including the repairs was very smooth and very proffessional.

9 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Stevenage

Thank you Mark,

We're happy to hear that the repair process for your Volvo XC40 was smooth and professional. We appreciate your positive feedback regarding our communication and service. Thank you!

Hannah Crick, Fix Auto UK

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish

Thank you

19 March 2026
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Reply from Fix Auto UK - Fix Auto Stevenage

We're happy to hear that you had a fantastic experience with us. Thank you for your positive feedback; it means a lot to us.

Hannah Crick, Fix Auto UK

Rated 5 out of 5 stars

FixAuto delivered great service

FixAuto delivered a courtesy car and collected my car from home. It was originally expected that I should prepare to be without my car for up to two weeks. No sudden surprises were found that would delay the repair, and they had it for only one week. The repairs were made to a high standard.

18 March 2026
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Reply from Fix Auto UK - Fix Auto Stevenage

Thank you Paul,

We're glad you enjoyed your experience with our courtesy car and collection service. We're happy to hear that the repair was completed to a high standard and within the estimated timeframe. Thank you for your positive feedback.

Hannah Crick, Fix Auto UK

Rated 5 out of 5 stars

Friendly and efficient

Very professional service, great communication and very helpful in delivering the car back to my home.

17 March 2026
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Reply from Fix Auto UK - Fix Auto Stevenage

Thank you Carrie,

We appreciate your positive feedback and are glad you were pleased with our professional service, communication, and helpful car delivery. Thank you!

Hannah Crick, Fix Auto UK

Rated 5 out of 5 stars

Good communication despite it all…

Good communication despite it all taking too long to complete but that was due to getting parts

4 March 2026
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Reply from Fix Auto UK - Fix Auto Stevenage

We appreciate your positive feedback and are happy that our communication met your expectations. We regret the delay caused by parts availability.

Hannah Crick, Fix Auto UK

Rated 4 out of 5 stars

Once again

Once again, the quality of repair provided is excellent. I was also grateful that my car was collected and returned to my home.
However, a 3/4 day job, turned out to be 8 days !! Apparently, parts from Jaguar were delayed. Not good !!

3 March 2026
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Reply from Fix Auto UK - Fix Auto Stevenage

Thank you Alex

We appreciate your positive comments regarding the repair quality and collection service. We regret the delay due to parts availability and any inconvenience this caused. Thank you for your feedback.

Hannah Crick, Fix Auto UK

Rated 5 out of 5 stars

Great service

Kept me informed with regular updates whilst waiting for parts.
Polite, helpful staff.

6 February 2026
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Reply from Fix Auto UK - Fix Auto Stevenage

Thank you Sally

We appreciate your positive feedback. We're happy our staff were polite and helpful, and that we kept you informed with regular updates.

Hannah Crick, Fix Auto UK

Rated 4 out of 5 stars

Very good from start to finish

Very good from start to finish, collected the car and keep us informed, very happy with the service, definitely would recommend to family and friends

27 February 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Stevenage

Thank you Colin,

We appreciate you taking the time to leave us this review! We're happy to hear you were informed throughout the process and satisfied with our service.

Hannah Crick, Fix Auto UK

Rated 4 out of 5 stars

Awesome pickup & drop-off service

Awesome pickup & drop-off service — they took the car away and brought it back when done. Very helpful! Fixed reasonably quickly. Not the cheapest, but what is nowadays?

20 February 2026
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Reply from Fix Auto UK - Fix Auto Stevenage

Thank you for reviewing our service, we appreciate the feedback.

Rated 5 out of 5 stars

Everything from the estimate to the…

Everything from the estimate to the quality of the quality of the finished paint work was first class. Particular thanks go to the young guy that collected the car, and the admin staff that kept me informed on the progress. Thanks to you all.

12 September 2025
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Reply from Fix Auto UK - Fix Auto Stevenage

We appreciate you taking the time to leave us such a great review! We're so glad to hear that you were impressed with the estimate and the quality of the finished paintwork. Thank you for your kind words to our team!

Hannah Crick, Fix Auto UK

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, couldn’t fault the customer service or quality of the work to repair my car. Very happy to recommend Fix Auto Stevenage

6 February 2026
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Reply from Fix Auto UK - Fix Auto Stevenage

We're happy to hear you had an excellent experience! We appreciate your kind words regarding our customer service and the quality of our repair work. Thank you for your recommendation!

Hannah Crick, Fix Auto UK

Rated 5 out of 5 stars

Just Simply Brilliant!

I took my BMW before Christmas and they have done an amazing job! The best service end to end I’ve ever had!

12 December 2025
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Reply from Fix Auto UK - Fix Auto Stevenage

Thank you so much for your kind review.

Rated 5 out of 5 stars

Brilliant- wonderfully clean car

Brilliant service, great workmanship. love that my car was was delivered to me and was spotless clean.

13 February 2026
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Reply from Fix Auto UK - Fix Auto Stevenage

Thank you for taking the time to review our service, we appreciate the feedback.

Rated 5 out of 5 stars

Effortless

From initial assessment, to vehicle pickup and delivery. The whole process was seamless and stress free. The whole team were very professional and if I ever need to do any body work on my vehicle, I know where I'm going. Thanks team.

12 February 2026
Unprompted review
Fix Auto UK - Fix Auto Stevenage logo

Reply from Fix Auto UK - Fix Auto Stevenage

We appreciate your positive feedback! We're so glad to hear that the process was seamless and stress-free for you. It's great to know our team was professional, and we thank you for your recommendation!

Hannah Crick, Fix Auto UK

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