Great service from start to finish. My car was picked up the day following its accident. Assessed swiftly and completed in good time. All contact with the insurance company was taken care of by fix... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would thoroughly recommend FixAuto in Stevenage for any bodywork car repairs. Henry in particular was extremely professional and helpful throughout the whole process and kept me informed at every st... See more
Thank you! I had a very good experience with FixAuto and would thoroughly recommend them for any bodywork issues. The estimate and repairs were carried out to perfection, and the availability of a hir... See more
Company replied
Excellent bodywork repair on our Mercedes Sprinter van which had a new bonnet & front wrap around bumper , plus new radar sensor. Very good communication and good customer liaison. A free... See more
Company replied
Company details
- #22 of 37 best companies in Vehicle repair shop
- #12 of 17 best companies in Car Body Shop
- #8 of 8 best companies in Vehicle Dent Removal Service
- #33 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, United Kingdom
- 01438 720720
4.7
Excellent
426 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication
Excellent communication from start to finish.
Fix Auto communicated all the way through the repairs from collection to the finished repair .I cannot fault them in any way
2 September 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Kevin
We're happy to hear that you were pleased with our communication throughout the repair process. Thank you again for your positive feedback; we appreciate it!
Fix Auto Stevenage
Fantastic service from Fix Auto Stevenage
What a fantastic service from start to finish from everyone involved at Fix Auto Stevenage. My repair was completed quickly and earlier than expected and communication was ongoing throughout. Absolutely fantastic customer service and wouldn't hesitate to recommend.
29 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Joanne,
We really appreciate your positive feedback! and are happy to hear that you received fantastic service from our team. It's great to know you were pleased with our communication and the quick completion of your repair. Thank you for recommending us.
Fix Auto Stevenage
The process from start to finish was…
The process from start to finish was very easy, with good communication and I'm very happy with the standard of the repair works carried out.
28 August 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you N and P Windows,
We appreciate your positive feedback and are so glad to hear the process was easy, with good communication. It's great to know you're happy with the repair work.
Fix Auto Stevenage
Good Service
Clear communication. Repair done on time to a good standard. Lifetime warranty offered.
19 August 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Stewart,
We're happy to hear that you had a positive experience with our clear communication, timely repair, and warranty. We appreciate the feedback!
Fix Auto Stevenage
Happy customer
Dropped my car of did request a 5 door curtsy car as have baby often and I was given just what I ask for
My ca car was kept a week and a half got it back repaired as you would expect
Staff were very helpful and pleasant
6 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Bernadette
We're glad you enjoyed your experience and that we could meet your needs with the courtesy car. We appreciate your positive feedback regarding our helpful and pleasant staff and the repair of your car.
Fix Auto Stevenage
Everyone was very helpful
Everyone was very helpful. Repair was excellent.
All round great experience.
15 August 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you,
We're happy to hear that everyone was helpful and the repair was excellent! Thank you for sharing your great experience with us.
Fix Auto Stevenage
Still Waiting for Response
Still Waiting For Response.
Vehicle came back with more damage than it went in with..
8 August 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Good Evening
Our office is currently closed but we reopen at 8am on the 14th August.
We will contact you when we open and try to assist.
Kind Regards
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for your kind review.
Great service throughout
Communications were great from start to finish. Work completed to top standard and the driver who brought my car back and took away the courtesy car was brilliant
30 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Steve,
We're happy to hear that our communications met your expectations and that you were pleased with the work's quality. We appreciate your positive feedback regarding our driver.
Fix Auto Stevenage
Very good customer service
Very good customer service. Car was returned looking immaculate would definitely recommend this Company.
30 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you
We appreciate your recommendation and are so glad you were happy with the customer service and the immaculate condition of your car upon its return.
Fix Auto Stevenage
Excellent company
My car had some minor damage and I booked it in with Fix Auto as they were recommended by a friend. From the start I was impressed with their customer service, their professionalism and attention to detail. The car is 10 years old now but I felt that I was given the same excellent service as any other customer with newer and more expensive cars. Would highly recommend them and would definitely use them again.
17 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Catherine,
We're happy to hear you were impressed with our customer service, professionalism, and attention to detail. We appreciate your recommendation and are glad you felt valued, regardless of your car's age, that never matters to us. Thank you!
Fix Auto Stevenage
Could not rate Fix Auto more highly
Could not rate Fix Auto more highly. Great communication, repair done to an impeccable standard, polite friendly and helpful staff. Would like to particularly call out Andrea and Henry for great customer service!
23 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Lexi,
We appreciate you taking the time to leave us such a fantastic review! We are so glad to hear that you were impressed with our communication and the quality of our repair. Our team strives to provide excellent service.
Fix Auto Stevenage
Carried out the repair expediitously
Carried out the repair expediitously, keeping me informed of progress during the process.
Suprisingly, car was valeted both interior and outside before its return.
23 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Mr Mullally,
We're happy to hear that the repair was carried out quickly and that you were kept informed. Thank you for your positive feedback!
Fix Auto Stevenage
Customer service was excellent
Customer service was excellent. Kept me informed throughout the repair process.
On collection of my car I was totally surprised to see thr car totally cleaned. The repair was perfect. Well done Fix Autos..
17 July 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Mr Harrington,
We appreciate your kind words and 5-star review! We're so glad to hear you were pleased with our customer service and the quality of the repair. It's great to know you were surprised and happy with the cleanliness of your car upon collection.
Fix Auto Stevenage
Good all round service
15 July 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Mr Payne,
We appreciate you taking the time to leave a review, and we are so glad to hear that you were happy with the service you received from our team.
Fix Auto Stevenage
Great job on the vehicle
Great job on the vehicle, only negative was the courtesy car. a 4x4 swapped for a Fiat 500 Dolcelate isn't ideal for 10 days when you are 6 foot 3.
9 July 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Mr Jones,
We appreciate your feedback and are glad you were happy with the vehicle work. We regret the courtesy car wasn't suitable for your needs during those 10 days. We'll review our courtesy car allocation process.
Fix Auto Stevenage
A very plesant experience
A very plesant experience. all the staff that I spoke with were cheerful, helpful, polite and professional at the same time
8 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Mr Evans,
We're happy to hear that you had a pleasant experience. It's great to know our team was cheerful, helpful, polite, and professional. Thank you for your feedback!
Fix Auto Stevenage
Great service and high quality repair
Our car was struck by a drunk driver and damaged the drivers rear wheel and panel. Fix Auto repaired the damage and replaced the wheel to a very high standard - we are very happy with the quality of the repair and the service and would definitly recommend them to anyone considering a repair on thier vehicle.
26 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thanks Martin,
We're happy to hear that the repair met your expectations after such an unfortunate incident with the drunk driver. We appreciate your recommendation and are very grateful for your positive feedback regarding our service and the repair quality.
Fix Auto Stevenage
Excellent service from start to finish…
Excellent service from start to finish very polite I am very happy with the work done on my car would highly recommended to others thankyou very much
23 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Chris,
We're delighted to hear that you were pleased with the service you received from start to finish. Thank you for your recommendation; we appreciate it greatly!
Fix Auto Stevenage
Extremely helpful and Henry was really…
Extremely helpful and Henry was really on top of things. Thanks
1 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Michael,
We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback.
Fix Auto Stevenage
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.