Fix Auto UK - Fix Auto Stevenage Reviews 426

Very quick turnaround (it was minor damage). Work was top notch. Would highly recommend.

Polite efficient staff, and the work done to an excellent standard.

Excellent service

Fix Auto UK contacted me as soon as my insurers instructed them. They arranged to collect my vehicle the next day and a day later approved my repairs and supplied a curtesy car. The repairs were carried out quickly and are of a high standard. I was kept updated throughout and they got the work done in time for me to go on holiday, which really was appreciated. I liked the text messages informing me of the progress. Henry really made me feel that I was important as a customer. Everyone I dealt with was friendly and professional. I would definitely recommend them

Approved by my insurance company to repair my 3 week old BMW. Excellent customer service, fast, reliable and did a great job. Car looks perfect.

Great customer service and good clean work done. Great to have business with them .

Excellent repair to my Maserati.

Excellent service from a very good team of professionals who finished the job early and to a high standard.

Fantastic customer service at every stage. They kept me very well informed and are so personable and professional. Equally, the standard of work is excellent - it's no surprise they're authorised by Aston Martin, Jaguar, Land Rover and McLaren - and yet they gave my humble little Hyundai i10 the same care. The team made the whole process considerably less stressful than I expected (first time collision repair) and I'll be recommending Fix Auto Stevenage to everyone. Extra special thanks to Sam and Dan today.

Kept me up to date through the whole process and done a good job on the repairs.

I recommend.

What an amazing company very professional throughout my process and they went above and beyond.

Would definitely recommend them to others.

What can we say about these people except wow!
Andrea and Samantha made a stressful experience with our insurance company less stressful. Wasn’t their jobs to but given their communication with them too, or lack of it, I think they understood our plight .
The work completed was exceptional and the care from everybody involved to get our car back to us when the insurance company yet again, played dumb to the whole thing. Well these guys didn’t have to do this and we can’t thank them enough and as for recommending- 100% these guys every time . Stevenage team… you rock!
Thank you again guys
K80 xx

Karen at the front desk needs some customer service training. Awful behaviour, rude to paying customers. You aren’t the only repair shop around and won’t be using you again. Disgusted

I took my car here after we were rear ended . They did a fantastic job! Highly recommend them!

From start to finish I couldn’t have asked for a better service. I dealt with Hannah over the weekend on her day off and she ensured I was seen first thing the following day. The whole team from reception staff to the workshop were so friendly and helpful. The attention to detail was amazing. They even washed and hoovered the car and collected and delivered it back to me all within a few hours for an incredible price.

Thank you guys I will most definitely be recommending you to everyone I know.

some of the best service I have ever had excellent all round.

My car required some re-spraying (under warranty) to correct paint defects. Fix Auto (Stevenage) was the manufacturers approved company and they excelled all round. All staff I interacted with (Customer Service, Assessors and Paintshop) were friendly,
courteous, professional and efficient. They clearly also worked well as a seamless, co-ordinated team.
A courtesy car was offered rather than being requested, which was a nice touch. The work (which took 2 weeks as forecast) was faultless and the car was presented back with a sense of pride. 100% recommended.

Polite friendly staff.
Repair dealt with promptly and efficiently.
Clearly informed about process and costs involved.

Your curtsey car repaired amount is 10 time more than your expectations...I feel trapped totally lost my self.
For 2 minor scarhes I have to pay 1900£ that's the amount they fix for me in that 300£ is vat.So how you feel there unfair judgment....

Were do I start with wow they have the best team every ones keeps me updated on how the vehicles are being repaired the work is amazing always on time with all the repairs they do. just like to say big thank you and happy Christmas