Pick up of car was arranged quickly and I was kept updated with progress. The return process was also without any issues, again with good communication. I had a query following return of vehicle which... See more
Company replied
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Pick up of car was arranged quickly and I was kept updated with progress. The return process was also without any issues, again with good communication. I had a query following return of vehicle which... See more
Company replied
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... See more
Company replied
Collection and delivery was excellent. Communication with office and delivery staff excellent too. Repairs look OK. Yet to drive car, but have been assured if there are any issues I can contact them.
Company replied
I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, United Kingdom
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
nice people to deal with ,polite and kept me in the picture through out the repair, end product perfect,could not ask for more.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Took my car in to be repaired and was told it would take about 10 days, I got it back after 8 days and it was beautifully clean. Staff are lovely and friendly.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
My car was ready earlier than predicted and was repaired and cleaned to a high standard. But the customer service was what really impressed. Friendly, Informative and helpful. Thank you!
All aspects of my repair ran very smoothly, and to time. Highly delighted with the level of service and the standard of the repair.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
From initial contact to collecting my car, all staff were professional and courteous.
My car was booked in promptly and I was regularly informed of progress

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Excellent job done as usual thanks to all involved
Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (has silver/blue/gold shimer) and required a rear bumper etc. Paint difficult to match and is close as possible but rear alignment of refitted panels was out by quite a way but they resolved over next couple of working days.
From first contact with the staff they were helpful, explained what was happening, gave weekly updates and were very pleasant. I would like to thank Avril and the driver that came to collect my car. I was given names of repair garages from my insurance company which I did visit but declined them as their customer service left a lot to be desired
No matter what problem I have with my vehicle I know I will be looked after by your professional team .
Communication with Avril and work on the vehicle was mint!
Excellent workmanship and regular updates on progress.
Fix Auto had my in car for front end damage repair. They kept me up to date with every stage. The repair was carried out to a very high standard. When I collected the car it had been given a thorough valet and gleamed inside and out.
A first class job from start to finish from a very professional organisation.
Thank you

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
My sincere thanks , for the speedy repair of my car after a recent accident ....
I needed my car as a matter of urgency due to family circumstances .
You went that extra mile guys .
A special mention to Avril , you delivered on your promises .
My heartfelt thanks to all your team .
I was recommended Fix Auto by a family member when my car was in an accident. This company were brilliant from start to finish, they didn't give me any false hopes. They contacted me within 10 minutes of my insurer sending them my details and booked my car in. Fix Auto loaned me a courtesy car which was a lovely new shape corsa and delivered this when collecting my car. The gentleman who collected my car was very thorough and informative, I was kept up to date with the progress and they even managed to get my car ready before my trip away. The work done to my car is brilliant, it looks fantastic and I'm so so pleased with it. I would highly recommend this company.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
From the day I went for a quote, everyone was very friendly and helpful. My car looks wonderful, they did a lovely job and I am delighted. The staff are also very honest, the work wasn't as bad as they expected so the bill was reduced. Very unusual these days and I am totally impressed.i would definitely use this company again and I'd thoroughly recommend them.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
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