Excellent pick-up, on-going communication and repair. Vehicle looks as good as new. Fully cleaned inside and out prior to hand-over.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... See more
Company replied
I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... See more
Company replied
Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (ha... See more
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Sutton-in-Ashfield
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, United Kingdom
- 01623 555512
4.8
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent job done as usual thanks to…
Excellent job done as usual thanks to all involved
16 May 2024
Vehicle was in for accident repair
Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (has silver/blue/gold shimer) and required a rear bumper etc. Paint difficult to match and is close as possible but rear alignment of refitted panels was out by quite a way but they resolved over next couple of working days.
21 March 2024
Helpful from the beginning to the end
From first contact with the staff they were helpful, explained what was happening, gave weekly updates and were very pleasant. I would like to thank Avril and the driver that came to collect my car. I was given names of repair garages from my insurance company which I did visit but declined them as their customer service left a lot to be desired
20 March 2024
No matter what problem I have with my…
No matter what problem I have with my vehicle I know I will be looked after by your professional team .
21 February 2024
Communication with Avril and work on…
Communication with Avril and work on the vehicle was mint!
7 February 2024
Couldn’t have wished for more!
Excellent workmanship and regular updates on progress.
14 February 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fix Auto had my in car for front end…
Fix Auto had my in car for front end damage repair. They kept me up to date with every stage. The repair was carried out to a very high standard. When I collected the car it had been given a thorough valet and gleamed inside and out.
A first class job from start to finish from a very professional organisation.
Thank you
4 January 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Simon
Thank you so much for taking the time to share your positive experience with Fix Auto Sutton in Ashfield on Trustpilot. We're thrilled to hear that you had a smooth and satisfying journey with us from the beginning to the end of your front-end damage repair.
Our commitment to keeping our customers informed at every stage of the process is a top priority, and we're delighted that you felt well-informed throughout. It's fantastic to know that the repair was completed to a very high standard, meeting your expectations.
We take pride in delivering first-class service, and we're pleased that you found our organisation to be very professional. Our team works diligently to ensure each customer's experience is exceptional, and your feedback reinforces that we're on the right track.
We're also glad to hear that you were impressed with the thorough valet and the gleaming condition of your car upon collection. It's the little details that matter, and we want to make sure that every aspect of your experience exceeds your expectations.
Thank you once again for choosing Fix Auto Sutton in Ashfield, and for sharing your positive feedback. If you ever require our services in the future or have any further feedback, please don't hesitate to reach out. Safe travels in your gleaming car!
Kind regards, Steve Cook MD
My sincere thanks
My sincere thanks , for the speedy repair of my car after a recent accident ....
I needed my car as a matter of urgency due to family circumstances .
You went that extra mile guys .
A special mention to Avril , you delivered on your promises .
My heartfelt thanks to all your team .
25 November 2023
Unprompted review
Brilliant service, highly recommended
I was recommended Fix Auto by a family member when my car was in an accident. This company were brilliant from start to finish, they didn't give me any false hopes. They contacted me within 10 minutes of my insurer sending them my details and booked my car in. Fix Auto loaned me a courtesy car which was a lovely new shape corsa and delivered this when collecting my car. The gentleman who collected my car was very thorough and informative, I was kept up to date with the progress and they even managed to get my car ready before my trip away. The work done to my car is brilliant, it looks fantastic and I'm so so pleased with it. I would highly recommend this company.
31 October 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you so much for taking the time to share your experience with Fix Auto Sutton in Ashfield. We are thrilled to hear that you had a positive experience from start to finish, and we greatly appreciate your kind words.
Our team takes great pride in providing excellent customer service and efficient repair processes. It's wonderful to know that you felt well taken care of, from the initial contact with your insurer to the loaned courtesy car and the thorough explanation of the work performed.
We're delighted that you're pleased with the results and that your car looks fantastic. Your recommendation means a lot to us, and we're here to help with any future automotive needs you may have. Safe travels, and thank you again for choosing Fix Auto!
Total satisfaction
From the day I went for a quote, everyone was very friendly and helpful. My car looks wonderful, they did a lovely job and I am delighted. The staff are also very honest, the work wasn't as bad as they expected so the bill was reduced. Very unusual these days and I am totally impressed.i would definitely use this company again and I'd thoroughly recommend them.
22 September 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Angela, what a great way to start a new week. We can't thank you enough for your glowing 5 star review. Your comments are aligned with our mission statement which is extremely gratifying to hear. Once again many thanks Angela for your time and kind comments.
Steve(MD)
Excellent service
Excellent service, helpful and knowledgeable staff and standard of work excellent.
29 August 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Andre for leaving this wonderful review of our services.
We always endeavor to give a top class customer journey. We appear to have ticked that box for you. I will pass on your kind comments to Avril and the whole team.
Kind regards
Steve(MD)
Customer service
Fix Auto Sutton-in-Ashfield is 5 stars. The staff are friendly they support and help customers in not just repairs but shows a repair centre a place of trust. All business should follow this present example.
9 August 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Joel, your review was the high point of this mornings team huddle. "A place of trust"there can be no higher recommendation in my opinion. Our team focus on custom satisfaction, I'm delighted we have fulfilled your expectations.
Many thanks Joel .
Steve(MD)
Staff were friendly and helpful
Staff were friendly and helpful. All promises were kept and the work done was as expected and completed on time.
29 June 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Great way to end the week David. Thank you for your kind and positive review, which Richard & Avril will pass on to the whole team.
I would like to pass on my thanks to the team for enhancing the companies brand and values.
Steve MD.
Good service …
Good service kept me informed on progress pleased with the repair. Very clean car when I collected
5 July 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Good morning Mr Morgan, many thanks for taking the time to review our services. I will take great pleasure in passing on your comments to Richard and the whole team at Mondays morning huddle.
The positive is the teams excellent focus on communication, very pleasing.
Many thanks once again.
Steve MD
Couldn’t be better!
Great customer service, kept me informed on the progress of the bodywork on my car. The work was completed on time and to a very high standard. Also my car had also been valeted inside and out, which was a lovely surprise! I will definitely use them again!
22 June 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Apologies Carol for the delay in replying.
Many thanks for leaving a wonderful review of our services. I have passed your comments to the whole team, great start to the working week.
Once again many thanks
Steve
MD
Excellent Friendly Service
From initial contact to collecting my vehicle the service was professional, friendly and efficient. Communication was clear and frequent so I was kept informed of progress. Really pleased with the quality of repairs to my vehicle.
6 June 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Chris for your review of our services. I'm aware that you have already spoken to Tara who is over the moon with your comments. It will be passed on to the whole team AT Monday mornings team meeting.
Once again thank you .
Steve MD
Did a good job but took a bit longer…
Did a good job but took a bit longer than I think was necessary and forgot to do one little thing that they said they would do as a favour. Overall very good though.
24 March 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Natalie for your time to review our services. I will ask Richard way the door wasn't touched in as promised. Please accept our sincere apologies for the oversight .
Again thanks for your time in talking to me this morning.
Kind regards
Steve (MD)
Good service and kept me informed on…
Good service and kept me informed on progress, where service could improve is with choise of replacement car as this was a poor car
3 March 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Paul for your review of our services. Unfortunately your insurance cover only entitles you to a class "A" loan vehicle. The one provided is a higher specification than that of a class "A" vehicle.
I will pass on your comments on to Richard our Accident Centre Manager
Regards Steve Cook MD
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.