Fix Auto UK - Fix Auto Walsall Reviews 

Very friendly staff and my car was repaired back to new. Jaz on reception was very helpful and great with communication through the process

Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support).
The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant repair that included specialist paint colour. Really glad RAC use Fix as their chosen vehicle repairer.

Jaz was amazing, great communication and service provided. Car is looking even better than before the accident occurred. Kept me updated and made sure I was 100% pleased before I left. Thank you so much Jaz

Fab from start to finish. Jaz was amazing in keeping me updated and also making every effort to get things sorted. Would highly recommend, great service and a great job

Really good, the first person I spoke to was Jaz on reception and she was so so helpful everything I asked of her she sorted out, when she said she would ring me back she did.
Reception is usually your first port of call and you get an impression of what the companies like and I would definitely recommend Fix Auto

After having an accident Auto Fix collected the car in good time leaving behind a courtesy car. The receptionist was very polite and able to explain all the details. They returned the car after completing some extensive body works as agreed. I was happy with the works carried out by Auto Fix.

After going through my insurance they organised the repairs of my car with this company, there was damage to the front bumper and it needed a new one fitting. Took my car in 10/05 and was told it would take 1-2 weeks, then got a text to say my car would be ready 22/05 called up to find a specific time and got told it would be ready 24/05 instead. Called them 3 times, got told it needed more checks and to be cleaned. Then finally was told my car would be ready for collection at 5pm. I got to the garage and waited 20 minutes while i watched them search for the missing paperwork regarding my repair, find the missing keys for my car and more shockingly.. FIND MY CAR! after 20 minutes I was told that the repairs hadn’t even been started on my car and they had repaired the wrong vehicle! They have had my car for 2 weeks to fit a new bumper, told me my car was ready for collection and gave me updates on the progress of the repair. I left work and lost over an hours pay, drove 40 minutes to the garage to pick up a car that hadn’t even been looked at!! Because I was told my car was ready for collection I had also informed the courtesy car company that I would no longer be needing their vehicle which will now need to be sorted. They have wasted so much of my time and money! And now I have to sit and wait even longer for them to actually fix the correct car! When I finally got my car back, after a few drives my front reg fell off! I was driving on the motorway and was very lucky it didn’t come flying off and I just found it hanging when I got to my destination.
I am absolutely furious and will be sorting out any further repairs independently if this is the standard of insurer recommended garages.

Fix Auto are the Guys to go too! The Customer Service is exceptional! I was looked after so so well under the best care by the whole Team, everyone is so friendly and so welcoming! My car was taken care of amazingly, they really did a fab job! I would highly recommend using these guys if you need your vehicle repairing, they really do go above and beyond to help you and make sure that you’re looked after so so well.

Excellent quality of work and great customer service.

Excellent service and great repair. Made to feel welcome and the staff are really nice. Great garage!

Was very happy with the work done on my car. Quick and easy process. Would highly recommend!

Provided me back with a dangerous car confirmed by VW garage after your company performed insurance repair, went onto motorway car making noise sounded left wheel was going to come off put myself and family in a potentially dangerous situation and then rejecting claim luckily the extremely competent engineers at VW have proven my statement to be true, NEVER USE THIS COMPANY unless you have a deathwish lucky an angel was watching over us, rude staff dangerous company safety should be your no1 priority

Terrible company, constant lying , terrible repairs, rude service, went through make sure you don't let your insurance company send to this company to repair

Friendly smiling faces, kept me up to date with repair process and excellent quality of work. Had some extra work done ( bumper repair and alloy refurb ) the quote was great.

I have an ongoing complaint with this company already and the site manager himself had promised to arrange my courtesy car himself and give me a call back to keep me updated on the progress.
That call back never came, and now I am without a car, have missed and will miss important family events, work and be unable to take my child to school on monday morning.
Communication from this company is absolutely shocking.
This review will be amended to further mention my already ongoing complaint once it has been resolved.

Looks as good as new and even dropped off my car to my place of work and took the hire car back for me great service 👌

Very professional, friendly, really easy to get in touch with and the work that was done on my car was brilliant. Also my car was spotless when I got it back inside and out 👌

Simply great experience
Great communication and customer service