Fix Auto UK - Fix Auto West Kensington Reviews 

1,162
TrustScore 5 out of 5

5.0

112/114 North End Road, West Kensington, W14 9PP West Kensington, London, GB


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Rated 5 out of 5 stars

Super helpful after a bit of stress with a collision that wasn’t my fault. Between the insurance company and the garage they handled everything and my car looks better than ever. Would highly recommen... See more

Company replied

Rated 5 out of 5 stars

Great experience here, dropped off my car easily, the repair was done by the next day and the collection was simple. They did a superb job, car looks brand new. Would highly recommend to anybody and... See more

Company replied

Rated 5 out of 5 stars

Excellent and swift service. The car was quickly assessed for damage via photographs and booked in for the work a day later. Work done within 24 hours to a high standard and car valeted. Very profess... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Ix Suto, West Kensington enough. They delivered the car in a pristine condition enabling us to meet a previous deadline. We were able to continue to our holiday which following the in... See more

Company replied


Company details

  1. #21 of 35 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 61 best companies in Vehicle Repair
  5. #24 of 54 best companies in Car service

About Fix Auto UK - Fix Auto West Kensington

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 112/114 North End Road, West Kensington, W14 9PP, West Kensington, London, United Kingdom

  • 020 7381 3338

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,162)

5,444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good job on repairs

8 July 2026
Unprompted review
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

Consumer,

We're so glad to hear that our repair work met your expectations. Thank you for sharing your positive feedback with us!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Excellent service.

Very efficient, fast and courteous service. Picked up car early, washed and looking like a new car.

7 July 2026
Unprompted review
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

Irene Lax,

We appreciate you taking the time to leave us a review. We're delighted to hear that you found our service efficient, fast, and courteous, and that your car looked like new!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Excellent efficient professional service

From start to finish - estimate, booking in, being kept informed of progress - professional and efficient at all times.

7 July 2026
Unprompted review
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

Julien Lever,

Thank you for your wonderful review! We are so pleased to hear that our service, from the initial estimate to keeping you informed, was professional and efficient throughout. We truly appreciate your feedback.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Great service

Great service

3 July 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Thank you for your review

Rated 5 out of 5 stars

A thoroughly professional and efficient…

A thoroughly professional and efficient service, with fantastic client care - would absolutely use again for insured and non-insured vehicle repairs!

24 June 2026
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

Liam,

We are so pleased to hear you had such a positive experience with our team and appreciated our professional and efficient service. Thank you for your kind words!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

I brought my car on Friday morning and…

I brought my car on Friday morning and by Tuesday morning the car was ready, very happy with the service

1 July 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Sarah Drake,

We appreciate you taking the time to leave your kind review. We're happy to hear that you were pleased with the speed of our service.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Thank you for your quick response and…

Thank you for your quick response and feedback. Thanks to you, I will leave the UK with wonderful memories.

26 June 2026
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Reply from Fix Auto UK - Fix Auto West Kensington

EUN JU YU,

We are so happy to hear that we could contribute to your wonderful memories of the UK! Thank you for your kind words.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service

25 June 2026
Unprompted review
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

Bree,

Thank you for taking the time to share your positive feedback. We are so pleased to hear that you found our service to be both fast and efficient.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Good work and very fast

Good work and very fast, professional and reliable. Very good garage abit pricy but then it is west london so theres that! 10/10 would reccomend

24 June 2026
Unprompted review
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

Gemma B,

We're so glad to hear you had a positive experience with our team! We appreciate your understanding regarding our pricing in West London. Thank you for the high recommendation!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Great experience

Great experience. Fast and brilliant job

23 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Roosh Shah,

We appreciate your positive feedback! We are so glad you were happy with our fast and brilliant work. Thank you for your kind words.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Fab experience

Fab experience. Second repair at fix auto West Ken. They are super efficient and do a good job. Thank you.

22 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Ali S,

Thank you for your wonderful review! We are so pleased to hear that you had a great experience with us for your second repair. We appreciate your kind words about our efficiency and the quality of our work.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

The car is completely done

The car is completely done. Very good job and fantastic service and communication with the garage

19 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Friend of Ted,

We're so pleased to hear that you are completely satisfied with the car and the service you received. Your positive feedback about our communication means a lot to us!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Great garage and lovely people

Great garage and lovely people. Car done to perfection. Well definitely return here

16 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Dariush Khorzad,

Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear that you had a great experience with our team and that your car was repaired to perfection. We look forward to welcoming you back in the future.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Great job and best service

Great job and best service

16 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Svetlana Yoncheva,

Thank you for taking the time to leave us such a wonderful 5-star review! We are so pleased to hear that you were happy with our service and the work completed.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. The repairs were carried out efficiently and to an extremely high standard. Would definitely recommend them to friends and family.

13 June 2026
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Reply from Fix Auto UK - Fix Auto West Kensington

Arjeta,

We are so pleased you had such a positive experience with our team and appreciated our efficient repairs and high standards. Thank you for your kind words and for recommending us!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Professionalism

I found the staff to be straight forward and professional. The work done to the car reflected that, leaving me entirely satisfied and content.

8 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Obi,

We are so pleased to hear that you found our staff professional and that the work on your car left you entirely satisfied. Thank you for your wonderful feedback!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Great job and very fast turnaround

Great job and very fast turnaround, highly recommend

10 June 2026
Unprompted review
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

Guy Ratcliffe,

We're so happy to hear that you had a great experience with us and that our team was able to provide such a fast turnaround! We truly appreciate your recommendation.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Super fast turnaround

Called Insurance Thursday evening, Fix Auto called Friday monring and took the car, fixed over the Weekend and returned on the Monday. Amazing turnaround and friendly service

8 June 2026
Unprompted review
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

Amjid S,

We are absolutely delighted to hear about such an amazing turnaround and friendly service! It's wonderful to know we could get your car back to you so quickly. Thank you for your kind words.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

The best garage in London

10 June 2026
Unprompted review
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

shikheh alfuhaid,

We're so happy to hear such wonderful feedback! We truly appreciate your kind words and positive review.

DHAVAL SHAH, Fix Auto UK

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