Amazing experience overall. Easy to contact on the phone, helpful and resourceful. Collected and cued my car over the weekend with no issues, prompt to call back and ask me to collect it even washed a... See more
Location
Switch location112/114 North End Road, West Kensington, W14 9PP West Kensington, London, GB
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Super helpful after a bit of stress with a collision that wasn’t my fault. Between the insurance company and the garage they handled everything and my car looks better than ever. Would highly recommen... See more
Company replied
Great experience here, dropped off my car easily, the repair was done by the next day and the collection was simple. They did a superb job, car looks brand new. Would highly recommend to anybody and... See more
Company replied
I had an excellent experience with this garage and couldn't recommend them highly enough. From start to finish, the team was friendly, professional, and kept me informed throughout the repair p... See more
Company details
- #21 of 35 best companies in Vehicle repair shop
- #10 of 16 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #33 of 60 best companies in Vehicle Repair
- #25 of 54 best companies in Car service
About Fix Auto UK - Fix Auto West Kensington
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
112/114 North End Road, West Kensington, W14 9PP, West Kensington, London, United Kingdom
- 020 7381 3338
5.0
Excellent
1k reviews
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The staff were polite and responsive
The staff were polite and responsive. We explained what needed to be done and they understood. The vehicle was available when expected, with a high level of courtesy throughout the experience.
28 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
PRUSHAD PATEL,
We appreciate your review and are happy to hear that you found our staff polite and responsive. It's great to know the vehicle was ready as expected and that you were treated with courtesy.
DHAVAL SHAH, Fix Auto UK
I finished school for car fixser and you making me stupid 4 days work!What are you smoking…
I have ther car for fixsed but this paying inshurance company work is doing nice but they left car filler on my roof but I screeching this filler down!When I asking how much he charged me for painting the roof on my car because is from before he told me 1300£ + vat.So I finished school for car fixser and I know for one part painting cost 100£ -120£ and my roof have 2 parts what is maximum price 240£.They mean everybody is stupid and not understand in the cars.So they never seen my car in this car fix again i height when someone making me stupid!!!
24 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Thank you for taking the time to leave a review, we're sorry to hear you left feeling anything other than completely satisfied.
The £1,300 quote you've mentioned relates to a private rust removal enquiry, separate from your repair. The process involved - taking the area back to bare metal, treating it correctly, and repainting the full roof - is the right way to fix it properly and make sure it doesn't come back. That's a 3–4 day job, and the quote reflects the labour, materials, and paint required to do it to the standard we'd be proud of and you’d be satisfied with.
We'd genuinely like the chance to walk you through it in person, please get in touch and we can arrange a time that works for you.
Friendly quick good service
Friendly quick good service. Good workmanship. I would recommend.
17 April 2026
Reply from Fix Auto UK - Fix Auto West Kensington
Bolly,
We appreciate you recommending our friendly, quick, and good service with good workmanship. Thank you for the positive review!
DHAVAL SHAH, Fix Auto UK
Excellent service from Fix Auto West…
Excellent service from Fix Auto West Kensington. Car was repaired quickly, and I was kept informed throughout the entire process. Highly recommend!
18 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Anshul,
We appreciate your fantastic review! We're happy to hear that your car was repaired quickly and that we kept you informed. Thank you for your recommendation!
DHAVAL SHAH, Fix Auto UK
I’m absolutely delighted
I’m absolutely delighted with the service I received. From start to finish, the team were professional, respectful and genuinely attentive. They kept me informed which I really appreciated
What impressed me most was how quickly everything was completed without compromising on quality.
My car was ready for collection much sooner than I expected.
It’s reassuring to find a service that combines efficiency with a high level of customer care. I wouldn’t hesitate to recommend them to anyone looking for reliable and trustworthy car repairs.
Thank you, I appreciate it.
Jean B.
16 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Mrs R S Eastall,
We appreciate you taking the time to share your experience. We're happy to hear that you were delighted with our team's professional and attentive service. It's great to know you appreciated being kept informed and that you were pleased with how quickly we completed the work without sacrificing quality.
DHAVAL SHAH, Fix Auto UK
The guys were very helpful
The guys were very helpful, especially the supervisor! I bought a replacement vehicle on Monday and he said he could deliver it on Wednesday and he did. The work was done quickly and cleanly, thank you.
16 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Erhan KARA,
We appreciate you taking the time to leave us such positive feedback. We're so glad the team was helpful and the vehicle was delivered as promised. Thank you!
DHAVAL SHAH, Fix Auto UK
Excellent and swift service
Excellent and swift service. Car was quickly assessed for damage on the spot and booked in for the work soon after. On the day the courtesy car was ready and waiting. Work done to a high standard and car valeted. Most of all, a friendly and helpful service with someone available on the office number for updates when needed. Would highly recommend - made the repairs following an accident so easy and quick. Thank you.
1 April 2026
Reply from Fix Auto UK - Fix Auto West Kensington
McDermott,
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our swift service and the high standard of work. It's great to know you were satisfied with the friendly and helpful assistance we provided. Thank you for the recommendation.
DHAVAL SHAH, Fix Auto UK
These guys are amazing! Reliable, communicative, trustworthy
These guys are amazing. I dropped my car to them and they went above and beyond to fix my bodywork, I came back to a cleaned fixed car within 2 working days and polite and communicative service throughout. If you ever need a garage - go to these guys! Thank you fix auto!
8 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Isabelle,
We appreciate you sharing your positive experience! We're so glad we could exceed your expectations by providing a clean, fixed car with communicative service in just two days. Thank you for recommending us!
DHAVAL SHAH, Fix Auto UK
Super reliable business
Super reliable business, great service. Took my car in after a collision and it came back in a couple of days as good as new. Very happy customer.
4 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Kitty Gibb,
We appreciate you choosing us! We're happy your car returned in excellent condition after the collision. Our team is delighted you were very happy with our service.
DHAVAL SHAH, Fix Auto UK
Great service
Great service. Polite & friendly. Car went in Wednesday morning and had it back Thursday afternoon. Would have no problem using again.
2 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Paul,
We're happy to hear that you found our service great and our team polite. We appreciate your positive feedback and are glad you were satisfied with the quick turnaround.
DHAVAL SHAH, Fix Auto UK
Perfect Job
The repair to my car was perfect and done speedily. They kept me informed of the work undertaken and timing.
17 March 2026
Reply from Fix Auto UK - Fix Auto West Kensington
Brigitte Leveque,
We appreciate you taking the time to leave us a five-star review. We're so glad to hear that you were happy with the speedy repairs to your car and how we kept you informed.
DHAVAL SHAH, Fix Auto UK
Very straightforward transaction and an…
Very straightforward transaction and an excellent repair. All the staff were very pleasant and helpful and the work was of perfect quality and only took two days which means I didn't need a hire car. Have recommended this company to others.
24 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Johnathan Hodgson,
We appreciate your feedback! We're happy to hear that you found the transaction straightforward and the repair excellent. It's great to know our team was pleasant and helpful, the work was of perfect quality and completed quickly.
DHAVAL SHAH, Fix Auto UK
Excellent service.
Responsive, friendly and reassuring customer service. Very swift repair with clear explanation of work carried out. Car returned clean and polished. Thank you very much.
17 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Ms Joanna Finch,
We appreciate your review! We're happy to hear that you found our customer service responsive and friendly and that the repair was swift with a clear explanation. We're glad you liked the clean, polished car!
DHAVAL SHAH, Fix Auto UK
Quick and high quality work
Once we let the insurance company know about the damage in our car, they immediate call us to arrange the repair and quickly fixed our car. They informed us timely about the repair they did and what materials and brands they used to fix it. The repair was also very quick and high quality, we're really happy with the service they provided.
18 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Ahmet İhsan Kaya,
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with how quickly the repair was arranged and the quality of the work. It's great to know you were satisfied with the updates provided during the repair process.
DHAVAL SHAH, Fix Auto UK
Very good work nice communication with…
Very good work nice communication with staff thankyou
13 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
amarjeet singh,
We appreciate you taking the time to leave us a review! We're so glad to hear you were happy with our work and communication.
DHAVAL SHAH, Fix Auto UK
Very efficient service and great…
Very efficient service and great communication. The work done on my car looks great so far, and I also received a complimentary exterior wash, which is always appreciated.
11 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Ramy Karl,
We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you received efficient service, great communication, and are pleased with the work.
DHAVAL SHAH, Fix Auto UK
Fast service!
2 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Thank you for the feedback!
Excellent service and job
Excellent service and job. Would highly recommend them
25 February 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Bb,
We appreciate your positive feedback and are so glad you were happy with our excellent service. Thank you for your recommendation!
DHAVAL SHAH, Fix Auto UK
Reply from Fix Auto UK - Fix Auto West Kensington
Kalana Arandarage Don,
We're glad you enjoyed your experience! Thank you for your positive feedback; we appreciate it very much.
DHAVAL SHAH, Fix Auto UK
Reply from Fix Auto UK - Fix Auto West Kensington
Veronica,
We appreciate your recommendation and are so glad you found our service professional, kind, and quick. Thanks for your positive feedback!
DHAVAL SHAH, Fix Auto UK
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