Fix Auto UK - Fix Auto West Kensington Reviews 

1,169
TrustScore 5 out of 5

5.0

112/114 North End Road, West Kensington, W14 9PP West Kensington, London, GB


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Rated 5 out of 5 stars

Great service from the garage! The team was professional, friendly, and kept me updated throughout. The repair was done on next day and it was top quality—my car looks brand new. They even polished ou... See more

Rated 5 out of 5 stars

Amazing experience overall. Easy to contact on the phone, helpful and resourceful. Collected and cued my car over the weekend with no issues, prompt to call back and ask me to collect it even washed a... See more

Rated 5 out of 5 stars

Super helpful after a bit of stress with a collision that wasn’t my fault. Between the insurance company and the garage they handled everything and my car looks better than ever. Would highly recommen... See more

Company replied

Rated 5 out of 5 stars

Great experience here, dropped off my car easily, the repair was done by the next day and the collection was simple. They did a superb job, car looks brand new. Would highly recommend to anybody and... See more

Company replied


Company details

  1. #20 of 35 best companies in Vehicle repair shop
  2. #10 of 16 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 60 best companies in Vehicle Repair
  5. #25 of 54 best companies in Car service

About Fix Auto UK - Fix Auto West Kensington

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 112/114 North End Road, West Kensington, W14 9PP, West Kensington, London, United Kingdom

  • 020 7381 3338

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,169)

5,556 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, very happy thank you!

17 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Mor,

We are so glad to hear that you were happy with our service. Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

First class service quick efficient…

First class service quick efficient competent reliable. Would highly recommend

15 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Stephanie,

We appreciate you taking the time to leave us a review. We are happy to hear that you had a great experience with our team.

Rated 5 out of 5 stars

Very quick very professional and…

Very quick very professional and quality service. They turned round my bumper replacement within 24 hrs! Couldn’t have asked for more.

16 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

GT,

We're happy to hear that you received quick, professional, and quality service. We appreciate your positive feedback regarding your bumper replacement!

Rated 5 out of 5 stars

Very happy with the results

Very happy with the results. Car was given a great all over polish as well.
Staff are friendly and very helpful.
Job was completed very quickly.
Need to keep the hand basin in the toilets a bit cleaner please.

12 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

A P,

We're happy you're pleased with the work and the friendly, helpful service. We appreciate your feedback about the restroom; we'll address it right away. Thanks!

Rated 5 out of 5 stars

Great service, great price

Great service, great price. Best place in this part of London by some distance.

11 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Rob,

We're happy to hear that you had such a positive experience with our service and pricing! Thank you for your kind words and feedback.

Rated 5 out of 5 stars

If I could give 10 stars I would

If I could give 10 stars I would! Aman and Hemal are absolute gentlemen. They carried out a fantastic job with my car which was severely damaged in the front and the rear in an accident. They are highly efficient, professional, responsive, genuinely caring and absolute gentleman. I cannot be more grateful.

11 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

maryam ferereydoun,

We're so glad to hear that you had such a positive experience! It's wonderful knowing we could help restore your car after the accident. We appreciate your kind words and are grateful for your feedback.

Fix Auto UK

Rated 5 out of 5 stars

Super helpful team

Super helpful team - went above and beyond to get my car fixed as soon as possible whilst keeping me updated. Thank you!

6 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Jane,

We're happy to hear that our team was super helpful and provided you with timely updates! Thank you for your positive feedback; we appreciate it greatly.

Fix Auto UK

Rated 5 out of 5 stars

Excellent job

Helpful, efficient and knowledgeable service

4 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Patrick JH Scott,

We appreciate your positive feedback! We're so glad to hear you found our service helpful, efficient, and knowledgeable.

Fix Auto UK

Rated 5 out of 5 stars

Great service!

Very efficient service and great customer service, very friendly and helpful. They fixed the dents and paintwork on my car and it's looks great. They also checked the car over and they fixed another problem too! Would highly recommend, an all round great service!

2 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Natalie Williams,

We're happy to hear about your efficient and friendly experience! We appreciate you recommending our all-round service and that you are pleased with the repairs completed on your vehicle.

Fix Auto UK

Rated 5 out of 5 stars

Absolutely five star experience

Absolutely five star experience and result - I thought my damaged driver door was beyond repair but now its as new! The staff were extremely friendly and accommodating from start to finish. They managed a super quick turn around and the results were nothing shot of astonishing

21 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Jason Cole,

We appreciate you sharing your five-star experience! We are glad to hear that you were so satisfied with our team's friendly service and the quality of the repair.

Fix Auto UK

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Slight issues following the repair, but the Fix Auto team stepped up immediately and got everything sorted, no questions, just quick and professional actions….100% satisfied. 5 star experience.

20 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Timothy,

We're happy to hear that our team provided outstanding customer service and quickly resolved the issues following the repair. We appreciate your feedback and are glad you had a 5-star experience!

Fix Auto UK

Rated 5 out of 5 stars

Very friendly and great quality repair

Very good communication, very friendly and did a superb job.

15 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Ranulph Wood,

We're happy to hear that you had a positive experience with our team! Thank you for your kind words and appreciation of our work.

Fix Auto UK

Rated 5 out of 5 stars

Such quick fix

Such quick fix, cleaned my car, excellent and very friendly customer service and gave me a little gift!
Handed in my car for the door to be fully fixed as someone left a massive dent. Fixed it in less than 2 days.

Thank you guys.

11 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Varvara Darling,

We're happy to hear that you had such a quick and excellent experience with us! We're glad our customer service was friendly and that you appreciated the gift. Thank you for your positive feedback and for trusting us to fix your car's dent so quickly.

Fix Auto UK

Rated 5 out of 5 stars

Great repair on my Audi

Great repair on my Audi. Quick and kept me in the loop throughout. Carried out a very thorough job and quality was better than I could imagine

11 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Hamish M,

We're delighted to hear that you were kept informed and are pleased with the repair on your Audi. We appreciate your positive feedback regarding our thorough work!

Fix Auto UK

Rated 5 out of 5 stars

Excellent experience and service…

Excellent experience and service received. At 39 weeks pregnant I was worried about being without a car and the team made sure to prioritise the job, working overtime so that we could have it back within 2 days. My parents are also happy with the bodywork done to their car. Really appreciated, thank you!

8 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Goodman,

We appreciate your excellent review! We're happy to hear that our team prioritized the repair, especially given your circumstances. We're also glad your parents were pleased with our work. Thank you for sharing your positive experience.

Fix Auto UK

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish.
I the person who dealt with me was professional, experienced and very knowledgeable as well as being friendly. It gave me confidence and reassurance.
The information was clear and accurate.
I cannot praise them enough
The work is excellent and my car looks new.
Thank you.

7 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Surjeet Kaur,

We're happy to hear that you had such a positive experience! It's great to know the service provided gave you confidence and reassurance, and that you found the information clear and accurate. Thank you for your kind words and appreciation.

Fix Auto UK

Rated 5 out of 5 stars

Repaired my car like it was brand new

Repaired my car like it was brand new, it was expected to be done 3/4 days but was done in two .
Cleaned inside and out
10/10 for communication as well

Great team here

28 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Alan May,

We're happy to hear that your car was repaired to your satisfaction and ahead of schedule. We appreciate your recognition of our team's communication and cleaning efforts!

Fix Auto UK

Rated 5 out of 5 stars

They did a great job repairing my car

They did a great job repairing my car. Looks brand new. Also gave the whole car a nice deep clean and valet. With pick up and drop off from my place.

31 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Ritesh p,

We're happy to hear that you're pleased with the repair work done on your car. We appreciate your positive feedback regarding the valet service, the deep clean, and the pick-up and drop-off.

Fix Auto UK

Rated 5 out of 5 stars

Top service!

Extremely professional service and went above and beyond expectations. Car returned to me like brand new and they kindly valeted the car after. 100% recommend.

23 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

sj,

We appreciate your fantastic review! We're so glad to hear you received professional service and your car was returned in excellent condition. Thank you for recommending us!

Fix Auto UK

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