Fix Auto UK - Fix Auto Weston-super-Mare Reviews 

1,087
TrustScore 5 out of 5

4.8

Aisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB


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Rated 5 out of 5 stars

A lovely couple backed into my car in a car park, I met two lovely ladies Dee & Lorna on reception and two great lads from the workshop. They took a look at the damage. The next thing I know is I’m ge... See more

Company replied

Rated 5 out of 5 stars

I was very impressed by the regular updates along the way to tell me how the work was progressing on my car repairs - the staff were very friendly and helpful and to top it off - when I collected my c... See more

Company replied

Rated 5 out of 5 stars

After a minor collision my vehicle was booked in at the garage to be repaired and the whole process was very easy from start to finish. The vehicle was dropped off and a few days later the repair w... See more

Company replied

Rated 4 out of 5 stars

The bodywork was repaired, and is now again like new. The car was returned in a very clean condition. Room for improvement - communication wasn't always great - I had to phone regularly to chec... See more

Company replied


Company details

  1. #18 of 35 best companies in Vehicle repair shop
  2. #10 of 16 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #30 of 60 best companies in Vehicle Repair
  5. #26 of 55 best companies in Car service

About Fix Auto UK - Fix Auto Weston-super-Mare

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom

  • 01934 410110

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,087)

5,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Repair after being hit by e scooter

Good communication and Excellent service

18 September 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for your wonderful review! We are so pleased to hear that you experienced excellent service and good communication. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Excellent repair and great customer…

Excellent repair and great customer service thank you.

10 September 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for taking the time to leave us such a positive review. We are so pleased to hear that you were happy with both the repair and our customer service.

Rated 5 out of 5 stars

Made a good effort to satisfy my…

Made a good effort to satisfy my expectations

16 September 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you so much for your wonderful review! We are delighted to hear that we made a good effort to meet your expectations. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

My best car ever, damaged! Will it ever look as good again?

A lovely couple backed into my car in a car park, I met two lovely ladies Dee & Lorna on reception and two great lads from the workshop. They took a look at the damage. The next thing I know is I’m getting back a cleaner, smarter and better looking Skoda Superb, what a team! Everything went seamlessly. I like to give a four star review but I couldn’t find any faults. Thank you for your seamless help @Fixauto!

17 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We are so pleased to hear about your positive experience with our team! It's wonderful to know that we could make the repair process seamless for you and that your car looks even better than before. Thank you for your kind words!

Rated 5 out of 5 stars

Staff were friendly and helpful and…

Staff were friendly and helpful and kept me informed with progress texts. Work completed promptly and of good quality.

14 September 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We are so pleased to hear you had such a positive experience with our team and appreciated our communication and the quality of our work. Thank you for your kind words!

Rated 5 out of 5 stars

Top marks great Setvice

I was very impressed by the regular updates along the way to tell me how the work was progressing on my car repairs - the staff were very friendly and helpful and to top it off - when I collected my car it had been cleaned inside and out - looking great. Definitely would recommend Fix Auto to anyone

11 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're so pleased to hear about your excellent experience with us! It's wonderful that you received regular updates and found our staff friendly and helpful. Thank you for taking the time to leave a review!

Rated 4 out of 5 stars

Body work like new, comms could be better

The bodywork was repaired, and is now again like new. The car was returned in a very clean condition.

Room for improvement - communication wasn't always great - I had to phone regularly to check updates on my car as I didn't get that many email updates (at best one a week, sometimes nothing in a week) - one email I received was gave an incorrect update they later told me, so I was expecting it to be returned any day but it took another few weeks.

Staff, when i called, were always polite and helpful.

Estimate was intially 2 weeks for the work, but it took nearly 6 but, to be fair, there was more damage under the car that hadn't been evident from the photographs.

3 September 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to share your feedback regarding your recent experience. We are pleased to hear that the bodywork on your car was repaired to a like new condition and that you received it back in a very clean state.

We regret to hear that our communication regarding the repair updates did not meet your expectations, and we acknowledge the frustration caused. We are always looking for ways to improve our service, and your comments about communication are invaluable as we review our processes to ensure more consistent and accurate updates for our customers.

Rated 5 out of 5 stars

Workmanship was Excellant very pleased…

Workmanship was Excellant very pleased with result of repair

11 September 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for your wonderful review! We are so pleased to hear that you were very happy with the excellent workmanship and the result of the repair. We truly appreciate your feedback.

Rated 5 out of 5 stars

Excellent work

Had a minor scrape along my passenger side these guys fixed it up and had it looking like new.

9 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for your wonderful review! We are so pleased to hear that we were able to fix the scrape on your passenger side and make your car look like new again.

Rated 4 out of 5 stars

Very happy with my car repairs after…

Very happy with my car repairs after recent, accident, had regular contact via emails regarding update throughout the whole process,
Dee and Lorna were very helpful
Thank you

10 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We are so pleased to hear that you are happy with your car repairs after your recent accident. It's wonderful to know that you received regular updates throughout the process. Thank you!

Rated 5 out of 5 stars
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for your review! We're sorry the repair took longer than expected, but we're glad our team kept you informed throughout the process. During the repair, additional damage was identified that required extra parts to be ordered, which unfortunately extended the repair time. It's great to hear you're happy with the quality of the repair, and we appreciate your patience and support.

Rated 5 out of 5 stars

Professional company and great staff.

After a minor collision my vehicle was booked in at the garage to be repaired and the whole process was very easy from start to finish.
The vehicle was dropped off and a few days later the repair was finished. I collected the vehicle and was very pleased and satisfied with the outcome. The repair was finished to a very high standard and looked great.
The whole team were brilliant and would definitely recommend this garage., especially Dee and Lorna who helped me throughout the whole process.😁

8 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for your wonderful review! We're so pleased to hear that the repair process was easy from start to finish and that you were very satisfied with the high quality outcome. It's fantastic to know our team was brilliant and that you would recommend us!

Rated 5 out of 5 stars

They were very fast at executing their…

They were very fast at executing their services on my car. Lovely staff and good quality job done. Dee and Lorna at the customer service were also very welcoming. They explained everything to me in a way I understood. Thank you Fixauto. I will be back when need be. And I will recommend them to any one.

4 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We are so pleased to hear about your positive experience with our team and the efficient service you received. It's wonderful to know that our staff provided clear explanations and a welcoming atmosphere. We truly appreciate your kind words and recommendation!

Rated 5 out of 5 stars

The whole team were brilliant

The whole team were brilliant. My car was bumped into near their garage, I asked if they could take a look at it to check it was safe to drive. They helped straight away, they pulled the panels away from the tyre so I could continue using it. The insurance company then picked Auto Fix for the repair luckily. The repair looks great, looks like new. This is the second time a silly driver has bumped into my stationary / parked car, & the second time Auto Fix has repaired it, I hope it's the last. I would 100% recommend this garage!

4 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We are so pleased to hear about your excellent experience with us, especially under such frustrating circumstances! It's wonderful to know that our team could assist you immediately and ensure your car was safe to drive. We're delighted that the repair looks like new and that you would 100% recommend our garage. Thank you for your kind words!

Rated 5 out of 5 stars

Both the reception staff I spoke to…

Both the reception staff I spoke to were so helpful and friendly. Made it all easy for me. Also the fact that they picked up the car was so wonderful. Repair work good

5 September 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We are so pleased to hear that our reception staff were helpful and friendly, making the process easy for you. It's wonderful to know that the car pickup service was appreciated and that you're happy with the repair work.

Rated 5 out of 5 stars

Really happy with the repair

Really happy with the repair. Would highly recommend them, thank you for the help from Dee & Laura

28 August 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for your fantastic 5-star review! We are so pleased to hear you were happy with the repair and appreciate you highlighting the helpfulness of our team members. We truly value your recommendation!

Rated 5 out of 5 stars

Was a bit concerned car was going to…

Was a bit concerned car was going to W-S-M when we live east Bristol, but the guys who delivered and collected hire car and drove ours away were helpful and on time. The hire car was excellent. Repair looks good. Hope not to need the service again but happy to do so should we need repairs in future.

28 August 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for taking the time to share your positive experience. We're delighted to hear that our delivery and collection service was helpful and punctual, and that you were pleased with the hire car and the repair work. We understand your initial concern, and we're glad we could alleviate it. We truly appreciate your kind words and are happy to know you would consider us again should the need arise.

Rated 5 out of 5 stars

Brilliant service and updates from Andy…

Brilliant service and updates from Andy and Julie thanks great service

1 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced such brilliant service and appreciated the updates.

Rated 5 out of 5 stars

Very good services overall

Over all, everything went smoothly, my vehicle is back with me, Staff where very helpful at all times.

Lorna was very helpful

25 August 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're so pleased to hear that everything went smoothly and that your vehicle is back with you. It's wonderful to know our staff were very helpful throughout. Thank you for your kind words!

Rated 5 out of 5 stars

Thank You Lorna +Dee in the Weston…

Thank You Lorna +Dee in the Weston super mare branch
I had a medical issue behind the wheel and for the first time in my life I had a car accident. They supported me all through the process
You can track what is happening with your car on the website
Thank you
The car came back perfect and they managed to get the glass out too
You are truly amazing ( as are the tow man and the assessor and the lovely man who returned the car)
I hope you get to see this

6 August 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We are so glad to hear that we could support you through a difficult experience. It's wonderful to know that your car was returned to you in perfect condition and that you found our tracking system helpful. We will be sure to pass on your kind words to the entire team.

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