From start to finish, the team at Fix Auto in Shrewsbury were brilliant. Special mention to Tyler who kept us informed every step of the way. An insurance claim repair is always a headache, but Tyler... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #24 of 53 best companies in Car service
About Fix Auto UK
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lyndale House, Ervington Court, LE19 1WL, Leicester, United Kingdom
- 0116 326 5401
- admin@fixauto.co.uk
- fixauto.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service & communication
Fantastic service & communication, very happy with the repair to our car. Special thanks to Dee & Lorna on reception.

Reply from Fix Auto UK
Friendly and professional + Great work
Friendly and professional customer service paired with exceptional quality of work makes Fix Auto a brilliant place to bring your vehicle.
My courtesy car from the insurer was not delivered on time but I was kindly dropped home without any fuss. Highly recommend

Reply from Fix Auto UK
Outstanding Team
From start to finish, the team at Fix Auto in Shrewsbury were brilliant. Special mention to Tyler who kept us informed every step of the way. An insurance claim repair is always a headache, but Tyler made it easy and stress free. The end result regarding the repair is spot on! Good as new. Very happy customer and the quality of the team’s work has led to us utilising them for some private (non-insurance) cosmetic upgrades. Highly recommended.
Repair took long time
Repair took long time, otherwise good and car cleaned inside and out. Collection and delivery good.

Reply from Fix Auto UK
My car was picked up on a Tuesday and…
My car was picked up on a Tuesday and returned on Thursday having been resprayed , excellent job and excellent communication and service lovely people to deal with
Superbly repaired, very pleased indeed.
Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is no way anyone could tell it had been repaired! Very happy indeed with the result.

Reply from Fix Auto UK
Excellent Service
Excellent Service, my car was repaired in just over a week. Staff very efficient I was kept updated throughout the whole process. I collected my car in show room condition, including a valet on the interior.

Reply from Fix Auto UK
Excellent quality repair
Excellent quality repair. Friendly staff.
Courtesy car not ideal for 6ft+ driver but not taken back to correct my mistake.
Should have given them a chance to rectify this.

Reply from Fix Auto UK
Very straight forward to deal with and…
Very straight forward to deal with and everything explained

Reply from Fix Auto UK
Good communication
Good communication. Was kept updated. Car returned in excellent condition, good as new
My insurance company sent my car to fix…
My insurance company sent my car to fix auto Blackpool after someone hit my car .
They have been absolutely fantastic , car looks amazing , staff were so friendly and helpful , I was kept informed with updates , got to mention Nicola who was so helpful today , thank you
A very high quality repair..Brilliant!
I wanted to write this review as I work in a Sales/Service Industry. Not everyone takes the time to provide feedback when excellent service is given. Cannot praise Fix Auto highly enough. At first I was dubious when my Insurance Company said that my car (pride & joy - not just a piece of metal) was being sent there. I needn't have worried. I collected my car on Tuesday and it is perfect. I am a bit too precious about my cars to say the least but Fix Auto have turned around a bad situation (my wife pranged my car) into a very happy outcome. The standard of the repair is exceptional! Thanks everyone involved. Truly delighted. Andrew Charters
Crash repair
My car was picked from my house. They kept me informed on what was happening and they did a good job on the car.

Reply from Fix Auto UK
I am delighted with the service Fix…
I am delighted with the service Fix Auto have provided. All the team members I have dealt with have been very professional, in particular Lorna the customer service manager who’s communication was spot on at all times. Richard who is one of the vehicle damage assessors also provided excellent communication and advice which actually saved me money ! The rear door of my car was damaged and rather than me having to pay for a brand new door, Richard suggested getting a second hand door from eBay and he would then be able to spray it to match the existing colour of my car and then fit the door which is a perfect match.
I collected the car today and I am very happy with work that has been carried out and well within the timeframe I was given.
Unfortunately Lorna was not working so I was unable to thank her personally but I did mange to thank Richard. First Class Service from start to finish.

Reply from Fix Auto UK
What a wonderful bunch the team at Fix…
What a wonderful bunch the team at Fix Auto in Stevenage are. My dearly loved car was collected swapped for a very clean courtesy car and delivered back looking spanking new. Accident? My car!? I was really impressed with friendly personable staff who were in touch to share updates and made the whole repair as seamless as possible. Thanks team!

Reply from Fix Auto UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.