Fix 4 You Cellular | Cell Phone Repair Reviews 7

TrustScore 2.5 out of 5

2.6

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Company details

  1. Mobile phone repair shop
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop
  4. Computer repair service

Written by the company

Fix4u cellular has been a trustworthy organization that pioneered the industry. We are the leading multi-location cell phone repair store in Kingsway and vancouver. We have been the industry leaders thanks to our technical experience so that our position is stronger to satisfy our influential customer’s needs.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

I took my phone that had some water…

I took my phone that had some water damage, the battery wasn't charging.

They said it would be same day, replacement of the charging port, 90% sure that that was it. Wasn't it. Then they replaced the battery. Still didn't work. Then they said they needed to clean the motherboard.

7 days later they got it to turn on. Then it wouldn't charge at home. I went back and it charged there, but I brought my two chargers and it wouldn't charge. They did some final cleaning and it charged for week. I'm now overseas and the moment I landed it stopped charging.

I've tried reaching them for the past 3 weeks and they've ghosted me. Complete waste of money.

14 January 2025
Unprompted review
Rated 1 out of 5 stars

If I could give it 0 stars I would!

if I could give it no stars I would. The worst customer service I don't understand how the store even exists still. Not only did they lose my phone they tried to replace it with a lower grade model and tell me that it was the same one. After fighting with the store for several weeks the owner magically finds my original phone and gives it back to me in the original state I gave it to them in to fix. Don't go here save your money and the headache

2 April 2024
Unprompted review
Rated 2 out of 5 stars

Disappointing

I took my phone in to have the screen replaced. The two men behind the counter spoke to me in fluent English, then conferred in a language which I could not understand, though from what I could tell, the younger was trying to determine how much to charge me.
He told me the job would take 15 minutes and was taking my phone into the back when I stopped him. They hadn't told ME how much this would cost.
$100. I said that was too much. They told me that the screen was a very good quality screen---it's a budget phone. I don't need a fancy screen. They knocked the price down to $75 for the same screen (so not such a fancy screen?), but I was already headed for the door.
The guy down the street started at $80.
I called a place on Vic Drive. Got a quote for $60 right out of the gate. Friendly, pleasant, professional guy.
Giving these guys 2 stars instead of 1 because they were at least polite (aside from conversing in front of me as if I weren't there) and I really hate giving bad reviews, but this experience left a bad taste in my mouth.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Great location at Broadway and Cambie

Great location at Broadway and Cambie. I was having trouble with my wireless phone and Naman was able to help me. He was friendly, and took the time to explain the problem to me as well. I would definitely go back to this place.

12 September 2023
Unprompted review

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